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Colorado Springs

    SVTC Engineer III - Colorado Springs, United States - Invictus International Consulting, LLC

    Invictus International Consulting, LLC
    Invictus International Consulting, LLC Colorado Springs, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Title: SVTC Engineer III

    Location: Colorado Springs, CO

    Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph


    Job Details:

    • Lead and support enterprise UC projects; provid UC (VoIP/VTC/DVTC) engineering and architecture development support
    • Provide a high level of technical understanding for problem solving and troubleshooting
    • Provide training and support to subordinate engineers/administrators/technicians when necessary
    • Interact with hardware and software vendors to address issues when necessary
    • Use escalation standards and personal judgment to ensure timely resolution of problems
    • Resolve escalated trouble tickets from Service Desk
    • Work on-call shift rotations with other members of the department
    • Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment
    • Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
    • Responsible for managing very complex and/or high risk programs, and shall not serve in any other capability
    • Supervise assigned technical staff, including subordinate managers
    • Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system
    • Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches
    • Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation
    • Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software UC/VoIP systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing UC/VoIP system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
    • Conduct and/or approve end-to-end system trade analyses to optimize UC/VoIP system operations over its life-cycle through the proper balance of non-functional UC/VoIP system performance areas

    Requirements:

    • Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
    • Minimum six (6) years of relevant experience in addition to education level
    • Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications
    • Experience working in a DoD or IC environment desired
    • Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph

    Equal Opportunity Employer/Veteran/Disabled

    Job Posted by ApplicantPro
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