- Responsible for maintaining the Wynn standards of service with guests and coworkers at all times.
- Responsible for delivering and maintaining the Forbes 5-Star level of service.
- Valet Attendant will be responsible for greeting and providing parking assistance to all arriving guests.
- Valet Attendant will be responsible for maintaining a sense of urgency at all times while servicing the guest in a timely manner.
- Responsible for operating and parking guests' cars safely.
- Reports issues and/or potential problems to immediate supervisor.
- Ensures the Wynn standards of cleanliness and appearance for all areas.
- Works with safety as a priority, and follows department and company safety standards.
- Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
- Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
- Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
- Looks for opportunities to assist peers, guests, other departments or leaders at all times.
- Solution oriented, stays on task and promotes teamwork.
- Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
- Performs all other job related duties as assigned.
- Requires a minimum of two years customer service experience.
- Previous Front Services experience is preferred, but not required.
- Candidate must be able to work efficiently within a team environment.
- Requires the ability to drive standard and automatic transmission vehicles.
- Ability to do extensive jogging, walking, standing, bending and lifting.
- Candidates should also be knowledgeable about the Las Vegas area and attractions.
- Candidate should be able to work a flexible schedule that may change based on business demands.
- Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
- Must possess excellent communication skills.
- Candidate must be well groomed and professional.
- Must be able to communicate professionally in English with guests, management, and other associates to their understanding. Additional foreign language a plus.
- Must be available to work all shifts and days including opening and closing shifts.
- Willingness to maintain the highest level of confidentiality regarding guests and staff.
- Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
- Must be 21 years of age or older.
- Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
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Valet Attendant - Las Vegas, United States - Wynn Las Vegas
Description
Job Description
Job DescriptionCompany DescriptionJob Description
The Valet Attendant is responsible for providing professional and courteous service to each and every guest while maintaining a sense of urgency at all times. They will be responsible for exceeding guest expectations through positive interactive skills.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
