Associate Director of Qualitative Research - Fort Washington, United States - M3USA

M3USA
M3USA
Verified Company
Fort Washington, United States

1 week ago

Mark Lane

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Mark Lane

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Description

Company Description
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more.

Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.


Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research.

M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare.

We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career.

Embrace the chance to drive change with M3 USA.


Due to our continued growth, we are hiring for a
Associate Director of Qualitative Research
at M3 Global Research**, an M3 company.


The mission of the Associate Director of Qualitative Research is to manage and oversee a team of Market Research Project Managers.

The individual will be a leader for their team by directly coaching and mentoring the staff, building relationships with M3 clients, and working with the team on ensuring projects complete on time and within budget.

The Associate Director of Qualitative Research will also assist with updating processes and internal systems to ensure the team is working as efficiently as possible.

This is the ideal role for someone who has management experience in market research, specifically focused on qualitative healthcare research.


Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Managing team of 4-5 project managers and monitoring team KPI's and workload distribution.
  • Responsible for providing guidance and mentoring members of the Qualitative team.
  • Working closely with the Director of Qualitative Research to adapt, develop and initiate processes, procedures, and system enhancements.
  • Investigating and managing project escalations. The Associate Director will be responsible for ensuring the project is completed on time and to the satisfaction of the client.
  • Monitoring productivity and quality of data collection of their team's projects.
  • Overseeing the billing process of the team, and ensuring projects end with expected profitability.
  • Overseeing the training of new team members and the training needs of current employees.
  • Responsible for approving PTO, expense reports, and yearly reviews of their direct reports.

Qualifications

  • 5+ years of experience in Qualitative Market Research
  • 4+ years of project management experience
  • Experience in healthcare focused Market Research preferred
  • Minimum of 1 year of experience managing employees preferred
  • Experience with various qualitative methodologies, such as WATIs, IDIs, focus groups, online bulletin boards, virtual focus groups, ethnographies, etc.

Additional Information
A career opportunity with M3USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Day
  • M3 reserves the right to change this job description to meet the business needs of the organization
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