Dispatcher - Intermodal - Houston, United States - JLM Logistics, Inc
5 days ago
Description
Job Summary
Responsibilities and Duties
- Be a reliable and dependable employee who shows up to work regularly and understands the high level of responsibility and accountability demanded from our clients and from us as a company
- Strong knowledge of Houston Ports, Rails, and Intermodal Equipment
- Manage the freight chain from customers request to delivery in an efficient and cost effective manner
- Manage drivers to meet ontime requirements and efficiency levels meet company minimum ontime performance levels
- Maintain and assign nightly oncall and weekend coverage to drivers to ensure we have enough coverage to meet client needs
- Following up to ensure deliveries are on schedule according to the plans
- Notify clients well in advance of potential late deliveries (both the shipper and the receiver)
- Manage delivery of these services and provide necessary paperwork.
- Manage and capability to resolve trouble issues within your operation
- Organized, attentive to detail, selfstarting, solid followthrough and multitasking.
- Ability to interact with drivers and communicate instructions verbally over the phone
- Must have dispatching experience
Must be bilingual
Qualifications and Skills
- High school diploma or equivalent with 3 years fulltime work experience; college degree preferred
- Vast understanding of Intermodal operations
- 2 plus years dispatching experience
- Ability to deal with a sporadic high stress environment
- Excellent multitasking and prioritization skills
- Strong work ethic, solid negotiation and conflictmanagement skills
- Prior customer service skills
Pay:
$60, $70,000.00 per year
Benefits:
- Paid time off
Schedule:
- 10 hour shift
Experience:
- Port of Houston drayage: 3 years (required)
- Dispatching: 3 years (required)
Language:
- Spanish (preferred)
Ability to Relocate:
- Houston, TX: Relocate before starting work (required)
Work Location:
In person
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