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    Operations Director - San Francisco, CA, United States - University of California - San Francisco

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    Description

    Operations Director

    Psych-Core-Rsch

    Full Time

    76912BR

    Job Summary

    Responsible for managing the administrative operations of a UCSF-based pediatric mental health access program that is expanding statewide to include satellite partner sites across California. The program is based with the UCSF Department of Psychiatry and Behavioral Sciences. This includes all or most of the following functions: consult platform & website management, facilities, student services, contracts and grants, budgetary financial management and / or human resources. Manages a professional staff, typically large, and / or comprised of professionals in various fields. Assumes accountability for decisions made by subordinates. Performs long and short-term planning for function. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.

    The University of California San Francisco will develop and implement California's Child Youth Behavioral Health Initiative (CYBHI) Behavioral Health (BH) Consult Program, as part of the state's Master Plan for Kids' Mental Health. The BH Consult Program aims to advance health equity by increasing access to quality, evidence-based, culturally responsive mental and behavioral health care for all of California's children and youth 0-25. Through consultation, education and training, primary care providers will deepen and expand their knowledge, skills and confidence in addressing behavioral health needs in accessible, lower stigma primary care settings. The statewide program will be a substantial expansion of UCSF's Child & Adolescent Psychiatry Portal, a pediatric mental health access program established in 2019. Expansion will include establishing additional partner satellite hub sites throughout California, developing partnerships with professional clinical training programs i.e. pediatric and family medicine residency, child & adolescent psychiatry fellowship, nurse practitioner, social work, public health and other related training programs. Part of the program's near-term expansion includes development of a novel tech-enabled consultation platform. The team is currently comprised of multiple physician, psychologist and social work staff who provide consultation, training and care coordination. The operations director will recruit and manage additional managers/coordinators and administrative support team members in the areas of marketing, communications, consult platform & website management, evaluation & research, and educational programming, in order to implement and sustain the strategic growth goals, to the satisfaction of the program director and relevant associate directors. The position requires financial oversight of multiple grants and sub-contracts. The primary site is UCSF, with planned near-term development of additional sub-contracted satellite sites.

    The final salary and offer components are subject to additional approvals based on UC policy.

    To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (

    Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

    For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

    To learn more about the benefits of working at UCSF, including total compensation, please visit:

    Department Description

    One of the largest departments within the School of Medicine, the Department of Psychiatry and Behavioral Sciences, has a broad mission encompassing research-basic, translational, and clinical-teaching, patient care, and public service. The UCSF Department of Psychiatry and Behavioral Sciences is among the nation's foremost resources in the field of child, adolescent, and adult mental health. Psychiatry faculty members are recognized for their leadership roles in state-of-the-art, comprehensive and compassionate patient care, pioneering research, excellence in training the next generation of leaders, advancing public policy to advance mental health, and commitment to diversity. Spanning across all major UCSF sites, including Parnassus, Mission Bay, ZSFG, and VAMC. The Department boasts an organizational structure that is expansive yet complex. Its uniqueness stems from housing the only state-originated and funded institute at UCSF-Langley Porter Psychiatric Institute-which operates a separately licensed hospital, the Langley Porter Psychiatric Hospital (LPPH). The Department, with its staffing around 800, includes approximately 200 paid faculty (inclusive of VAMC faculty), 25 emeritus and recall faculty, 30 MSP physicians, 110 residents, fellows, and postdoctoral scholars, 450 staff, and 225 volunteer faculty.

    The University of California San Francisco Department of Psychiatry & Behavioral Sciences will develop and implement California's Child Youth Behavioral Health Initiative Behavioral Health (BH) Consult Program, as part of the state's Master Plan for Kids' Mental Health. The BH Consult Program aims to advance health equity by increasing access to quality, evidence-based, culturally responsive mental and behavioral health care for all of California's children and youth 0-25. Through consultation, education and training, primary care providers will deepen and expand their knowledge, skills and confidence in addressing behavioral health needs in accessible, lower stigma primary care settings. The statewide program will be a substantial expansion of UCSF's Child & Adolescent Psychiatry Portal, a pediatric mental health access program established in 2019. in order to implement the program aims of advancing health equity by expanding access to high-quality, culturally responsive mental and behavioral health care to all of California's youth. Expansion will include establishing additional partner satellite hub sites throughout California, developing partnerships with professional clinical training programs i.e. pediatric and family medicine residency, child & adolescent psychiatry fellowship, nurse practitioner, social work, public health and other related training programs. Part of the program's near-term expansion includes development of a novel tech-enabled consultation platform. The team is currently comprised of multiple physician, psychologist and social work staff who provide consultation, training and care coordination. The operations director will recruit and manage additional managers/coordinators and administrative support team members in the areas of marketing, communications, consult platform & website management, evaluation & research, and educational programming, in order to implement and sustain the strategic growth goals, to the satisfaction of the program director and relevant associate directors. The position requires financial oversight of multiple grants and sub-contracts. The primary site is UCSF, with planned near-term development of additional sub-contracted satellite sites.

    Required Qualifications

    • Bachelor's degree in related area and 6+ years of experience or equivalent experience/training.
    • 5+ years of lead/supervisory experience.
    • Broad knowledge of the organization's processes, protocols, and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
    • Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
    • Broad knowledge of common organization-specific and other computer application programs.
    • Strong leadership and supervisory skills.
    • Demonstrated management and conflict resolution skills to effectively lead and motivate others.
    • Skills to work collaboratively with other locations.
    • Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
    • Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
    • Advanced analytical, organizational, problem solving, and decision-making skills.
    • Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
    • Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other strategies and initiatives.

    Preferred Qualifications

    • Master's degree or higher.

    About UCSF

    The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

    Pride Values

    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

    In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at Join us to find a rewarding career contributing to improving healthcare worldwide.

    Equal Employment Opportunity

    The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Organization

    Campus

    Job Code and Payroll Title

    000547 ADMIN MGR 1

    Job Category

    Business Development, Financial, Professional (Non-Clinical), Professional and Managerial, Project Management, Supervisory / Management

    Bargaining Unit

    99 - Policy-Covered (No Bargaining Unit)

    Employee Class

    Career

    Percentage

    100%

    Location

    Oakland, CA

    Shift

    Days

    Shift Length

    8 Hours

    Additional Shift Details

    M-F, 8-5PM

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