- Estimated Starting Salary Range for
- Pay commensurate with experience.
- Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.
- Benefits are subject to change with or without notice
- Overseeing social services operations and seamless transitions from one shift to the next
- Supervising and supporting community associates, including reviewing complete assessments
- Ensuring that community associates staff provide culturally sensitive, trauma-informed services
- Ensuring appropriate staff coverage and monitoring attendance
- Intervening in crises and counseling clients as needed
- Planning and troubleshooting with operations and security staff
- Coordinating interpretation and translation services
- Troubleshooting with NYC Department of Education(DOE)
- Coordinating interpretation and translation services
- Troubleshooting with the Mayors' Office of Immigration Affairs (MOIA)
- Providing coverage for community associate staff as needed
- Meeting with operations and security staff for planning and site management
- Managing and documenting incidents
- Managing and updating rosters and attendance
- Bachelors' degree or two years of relevant social services experience with people who are vulnerable and have experiences significant trauma
- Spanish/English bilingual fluency required, and additional languages preferred include French, Haitian Creole, Wolof, Pular, Fulah and other western African dialects.
- Strong understanding of trauma and how it manifests, as well as experience delivering trauma informed culturally sensitive services
- Excellent verbal and written communication skills
- Ability to learn quickly and problem-solve under pressure and within prescribes timelines
- Strong organizational leadership skills
- Ability to work independently and manage team
- Working knowledge of immigration laws and procedures
- Strong understanding of child development, child welfare, and education requirements
- 2+ years experience supervising social services staff in the delivery of culturally sensitive, trauma-informed services, desired
- Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements
- Experience working on-site in a congregate housing setting
- Experience working on-site in a congregate housing setting
- Experience working with the NYC Department of Education and Administrations for Children's Services' child welfare systems
- Past applicable job experience may include, but is not limited to: Community Engagement Supervisor, Shift Coordinator, or Community Operations Shift Lead.
- Must pass pre-employment qualifications of
- Community Engagement Supervisor
- Shift Coordinator - Community Relations
- Associate Supervisor - Community Operations
- Shift Lead - Resident Services
- Community Liaison Supervisor Keywords
- Community engagement
- Shift management
- Team leadership
- Customer service
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Community Associate Shift Supervisor with Security Clearance - New York, NY, United States - Cherokee Federal
Description
Community Associate Shift Supervisor
Please Note:
This position is pending a contract award
If you are interested in a future with Cherokee Federal, APPLY TODAY Although this is not an approved position, we are accepting applications for this future and anticipated need
The Community Associate Shift Supervisors will provide and oversee on-site trauma-informed social service delivery at city sanctuary hotels throughout New York City
Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children or adult families (without children)
Supervisors will manage daily social service operations and provide n the ground support and supervision for community associates who are responsible for completing culturally sensitive assessments and making referrals
Compensation & Benefits:
Community Associate Shift Supervisor:
Based on experience.
Community Associate Shift Supervisor Responsibilities Include:
Preferred:
Master's degree on social work or other human services field + two years of relevant experience working with people who enter the U/S
seeking asylum.
Cherokee Federal Company Information:
Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses
As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart
To learn more about CNMC, visit cherokee-#CherokeeFederal #LI Cherokee Federal is a military friendly employer
Veterans and active military transitioning to civilian status are encouraged to apply
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Operational oversight Legal Disclaimer:
Cherokee Federal is an equal opportunity employer
Please visit cherokee- for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request
Many of our job openings require access to government buildings or military installations
Candidates must pass pre-employment qualifications of Cherokee Federal
Please Note:
This position is pending a contract award
If you are interested in a future with Cherokee Federal, APPLY TODAY Although this is not an approved position, we are accepting applications for this future and anticipated need.
Community Associate Shift Supervisor with Security Clearance professionals in New York City
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Ky-Shaun Gilliard
Business Operations and Financial Services