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    Airline Customer Service Representative - Honolulu, United States - Hallmark Aviation Services

    Hallmark Aviation Services
    Hallmark Aviation Services Honolulu, United States

    1 week ago

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    Description

    "ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

    Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service

    to our WORLD CLASS International Airlines at HNL Airport.

    We are looking for Individuals who are available for the PM Shift (11:30pm-12:30am and 10am-2am)

    Job Duties

    • Perform a broad range of duties depending on location and service demands while delivering a high quality product
    • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
    • Constant passenger & crew interaction
    • Operate jet bridge
    • Resolve issues with flight activity to ensure on-time departure
    • Some cash handling transactions, manifests, and labeling

    Skills

    • Common sense and organized
    • Mental capacity to make quick and rational decisions
    • Effective communication skills and good listening skills
    • Able to multi-task and carry out duties in a fast-paced environment
    • Bilingual speakers needed.

    Environmental Conditions:

    • Involves continuous people interaction and exposure to aircraft sounds


    Required Skills

    Basic Requirements

    • At least 18yrs old, with a High School Diploma or G.E.D.
    • English proficient, other languages may be required
    • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
    • Computer Literate
    • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
    • Reading & comprehension of reference materials, instructions, policies & procedures


    Required Experience

    Basic Requirements

    • At least 18yrs old, with a High School Diploma or G.E.D.
    • English proficient, other languages may be required
    • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
    • Computer Literate
    • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
    • Reading & comprehension of reference materials, instructions, policies & procedures
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