- Maintain an organized, proactive system of territory management, using current management reports and data provided.
- Demonstrate the ability to develop contingency and effective support plans for vital guidance from senior peers.
- Continually evaluate and implement efficiency improvements in territory operation.
- Manage promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction; focused on growing the business, treating every service event as a growth or lead generation opportunity.
- Maintain a positive demeanour, embracing change and influencing peers and team to do the same.
- Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints.
- Communicate promptly and effectively to customers to meet their onsite and other applicable needs.
- Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established goals and guidelines.
- Maintain working knowledge of corporate and service department procedures and policies, including customer complaint handling and medical device reporting.
- Provide accurate and timely documentation that details field activity (FSR's), expenses, time distribution, and other information as required.
- Regularly interact and build strong relationships with customers in all applicable and related business markets
- Work collaboratively with internal and external groups to achieve business results, integrating the different ideas of individuals.
- Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls.
- Continuous training and self-development to learn Vyaire products and applications.
- Maintain company assets (car, tools and inventories) securely and in working order.
- Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work.
- Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities.
- Associate Degree in a technical field or Technical Certificate or military technical training required and 2+ years of electro-mechanical, electronic, IT, medical device repair experience required
- 2 years of respiratory medical device repair proven experience
- Certification in information technology or respiratory therapy training is a plus.
- Proven experience identifying/supporting improvements within a team or business.
- Demonstrated consistent track record in exceeding operational targets.
- Self-starter, ability to perform effectively during times of ambiguity, rapid change and growth; able to make decision in medium sophisticated situations
- Participation and engagement in business growth programs as vital
- Ability to work remotely with minimal direction or guidance.
- Prior customer interaction experience dealing with escalations or complaints
- Ability to perform in high pressure customer environments
-
Service technician
1 week ago
BlueNova Industries Miami, United StatesAbout us · HERBA electronic Hermann Baveld GmbH has been located in Gronau (Westphalia) for around 40 years and is firmly rooted in the region. With square meters of exhibition space, we offer the entire product range of household and entertainment electronics - as well as indivi ...
-
Termite Service Technician
5 days ago
Truly Nolen of America, Inc. Miami, United States**If you have never considered a career in pest control, you are not alone** Almost 80 percent of the people in our industry come from other industries. Therefore, if a clearly defined career path for our diverse and inclusive company is important to you, and you enjoy working in ...
-
Crane Service Technician
6 days ago
The Blue Collar Recruiter of Philadelphia Miami, United States**Benefits**: · - 401(k) matching · - Health insurance · - Paid time off · Join this world-class organization that values its employees, which is why they have a less than a 2% turnover rate. If you currently are an **Overhead** **Crane** **Mechanic / Technician OR have Industria ...
-
Field Service Technician
3 days ago
Stryker Corporation Miami, United StatesWhy customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...
-
Service technician radio
1 week ago
Quantum Innovations South Miami, United StatesThe technology company Rohde & Schwarz is a pioneer in creating a secure and connected world with its leading solutions in the areas of Test & Measurement, Technology Systems, and Networks & Cybersecurity. With over 85 years of experience, the company is a reliable partner for it ...
-
Jackson Health System Miami, United StatesLocation: Jackson North Medical Center - Surgery Separate · Address: 160 NW 170th St, North Miami Beach, FL 33169 · Shift: 8:00am to 5:00pm · **Summary** · Central Service Technician is responsible for medical supply work requiring knowledge of sterile techniques and equipment us ...
-
Jackson Health System Miami, United States**Jackson Memorial Hospital (Main Campus Blurb)** · **Department**: Jackson Memorial Hospital - (insert dept. information here in addition to JMH) · **Address**: 1611 NW 12th Ave, Miami, Florida, 33136 · **Shift details**: Full-Time, Evening · **Why Jackson**: · Jackson Memorial ...
-
Service technician
1 week ago
NovaWorks Miami Gardens, United StatesService Technician (m/f/d) in Miami Gardens · PWT Water and Wastewater Technology GmbH · ...
-
Service Technician
6 days ago
TEKsystems Miami, United StatesJob Description · Job DescriptionWe are seeking an experienced Security System Service Technician for a lucrative opportunity with a leading company in the commercial security alarm industry. Work will consist of servicing, programming, and troubleshooting security systems and re ...
-
Service Technician
4 days ago
Dobbs Equipment Miami, United StatesJob Description · Job DescriptionJob Title: Service Technician – (Field)Reports To: Service ManagerDepartment: Service (50), Non-ExemptLocation: MiamiSummary of Primary Functions: · Dobbs Equipment is seeking an experienced Field Service Technician. Technicians are responsible f ...
-
Service Technician
4 days ago
Dobbs Equipment Miami, United StatesJob Description · Job DescriptionJob Title: Service Technician – (Preventative Maintenance) · Reports To: Service Manager · Department: Service (50), Non-Exempt · Location: Miami · Summary of Primary Functions: · Dobbs Equipment is seeking an experienced Preventative Maintenance ...
-
Service Technician
4 days ago
Dobbs Equipment Miami, United StatesJob Description · Job DescriptionJob Title: Service Technician – (Shop)Reports To: Service ManagerDepartment: Service (50), Non-ExemptLocation: Miami · Summary of Primary Functions: Dobbs Equipment is seeking an experienced Service Technician. Technicians are responsible for the ...
-
Service Technician
1 week ago
Infinity Enterprises Pembroke, United StatesService Technician (M/F/D) - Career Changer · Location: Plauen, Vogtland · Type of Employment: Full-time · Working Hours: 40 hours per week · About KPS Testing Services · KPS Testing Services is one of the leading companies nationwide in the field of electrical equipment testing. ...
-
Service technician
1 week ago
Stellar Ventures Homestead, United StatesAt Homestead, we are one of the leading providers in building management with over 30,000 employees in more than 30 countries. Our services include operating and expanding properties, maintaining facilities, and providing integrated facility services, all while actively working t ...
-
Service Technician
5 days ago
SOAR Consulting Miami, United States Full timeCompany Description:Join America's premier commercial kitchen service organization with a company heritage 140+ years in the making. A company that will make good on that mission by building on the foundation of world-class kitchen equipment service and national coverage. The com ...
-
Service Technician
5 days ago
Hobart Service Miami, United States Full timeService Technician (Miami Dade or Broward County)9100 NW 7th Ave, FL 33404, USA · Full-time · FLSA Status: Non-Exempt · Company DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipme ...
-
Burner Service Technician
5 days ago
Superior Plus Propane Pembroke, United StatesSuperior Plus Propane is currently in search of an individual that is highly self-driven and experienced in Heating Oil/Boiler systems and service. The Burner Service Technician will provide top of class service to our customers while always ensuring compliance with codes and saf ...
-
Floating Service Technician
5 days ago
Greystar Real Estate Partners LLC North Hollywood, United StatesThis position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality. · **JOB DESCRIPTION** · Essen ...
-
HVAC Service Technician
1 week ago
McQuay International Miami, United StatesMake your mark at the world's largest HVAC company · Why join our Daikin Applied team? · * Factory Certified Training, Refrigeration Certification or other professional on the job training in the HVAC Industry · * The opportunity to work on all types of commercial equipment and c ...
-
Mobile Service Technician
1 week ago
MarineMax Miami, United StatesOVERVIEW: The Mobile Service Technician is responsible for performing mechanical repairs on boats and equipment at off site locations and marinas. · KEY TASKS: · * Perform mechanical repairs on boats and equipment · * Safely operate customer vessel during diagnostic water testing ...
Medical Device Field Service Technician II - Miami, United States - Vyaire Medical
Description
Medical Device Field Service Technician II - VentilationHelp the World Breathe Easier by Collaborating with Innovative Vyaire Employees Around the World
As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are an energetic company with a long history of revolutionary products. We devise outstanding solutions that allow patients to lead ordinary lives. We believe the best way to create new value for our customers, is to become invaluable. We know a dynamic culture with diversity of thought makes this possible. Our colleagues are people who specialize in exceeding expectations, establishing last relationships and making it a priority to listen. We are dedicated to anticipating what's next and get it done. We thrive on contributing and making a difference.
To learn more, visit our website:
Watch our video:
The Impact You'll Make in this Role
As a Field Service Tech II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and a diverse group of people around the world.
Here, you will make an impact by:
Essential Function Requirements:
Credentialing:
Employee shall secure and maintain the credentials required by Vyaire Medical and its customers. Securing those credentials may require mandatory vaccinations and other tests. (If employee is unwilling or unable to align with any credentialing requirement because of religious or health/medical/disability related restrictions, employee must immediately notify Vyaire Medical's Human Resources Department to discuss possible reasonable accommodations regarding those restrictions.)
Travel:
Home office with 80% daily travel, and we don't expect you to exceed 35% overnight travel after your initial training/on-boarding period of 6 months.
Driving:
Valid driver's license and clean driving history
Location:
Refer to active requisition
Physical Demand:
Must be able to lift a minimum of 50 lbs. without limitations or constraints
Your Skills and Expertise
To set you up for success in this role from day one, Vyaire is looking for candidates who must have the following qualifications:
* one year as a Junior Service Technician with Vyaire
Travel:
May include up to [80%][domestic/international]
Relocation Assistance:
May be authorized
Benefit elections are among the most meaningful choices that we make for ourselves and our family.
That is why Vyaire offers a comprehensive benefits package that includes various options to meet the diverse needs of our employees.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Ft Lauderdale, FL, Miami, FL
Full time
Medical Device Field Service Technician II professionals in Miami
-
Ruben Dario Gonzalez Lahullier
Medical Equipments specialist