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    Mobile Service Technician - Sarasota, United States - MarineMax

    MarineMax
    MarineMax Sarasota, United States

    1 week ago

    Default job background
    Description

    OVERVIEW:

    The Mobile Service Technician is responsible for performing mechanical repairs on boats and equipment at off site locations and marinas.


    KEY TASKS:

    • Perform mechanical repairs on boats and equipment
    • Safely operate customer vessel during diagnostic water testing
    • Ensure all warranty repairs are completed according to manufacturers and MarineMax guidelines
    • Inspect boats, prepare and itemize estimate listing parts and labor
    • Complete repair work utilizing service scheduler and SSO's within the established timeframe
    • Maintain and secure inventory and tools on company vehicles at all times
    • Ensure customer satisfaction by arriving for service calls in a timely manner and presenting a professional picture of MarineMax
    • Follow-up with customer to ensure complete satisfaction
    • Maintain effective communication with the service and parts departments
    • Ensure professional and clean appearance of company vehicles
    • Safely operate company vehicle and remain within posted speed limits
    • Maintain a safe driving record
    • Other duties as assigned

    KEY RESULT AREAS:

    • Internal/External Customer satisfaction/FANS
    • Minimum number of comebacks
    • Timely and accurate completion of work
    • Professional Appearance of company tools and vehicles
    • Error-free work orders
    • Effective communication with other MarineMax departments
    • MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
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