- Handle customer calls efficiently and effectively, while providing exceptional customer service
- Accurately and promptly execute transactions, such as billing inquiries and account changes.
- Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation.
- Resolve account delinquency by collecting past due payments as needed
- Communicate loss mitigation options and decisions to customers
- Obtain complete and accurate documentation from customers and approved third parties.
- Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
- Complete affirmations prior to proceeding to foreclosure if assigned a loan population.
- Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
- Superior communication skills, in verbal and written communication
- Effective listening, problem solving and negotiating required.
- Basic computing skills, including mouse keyboard usage, launching programs, windows navigation.
- Proven record of dependability with excellent time management and the ability to self-manage.
- Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction.
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Medical Assistant
6 days ago
Actalent Jacksonville, United States Full timeHiring a Medical Assistant with Phlebotomy Skills in the Jacksonville Beach, Area · Job Description · Responsible for collecting patient demographics · Triaging patients based on symptom criteria · Rooming patients · Taking patient vitals · Blood draws · Hard Skills · Medical As ...
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Medical Assistant Front And Back Office
1 week ago
Actalent Jacksonville, United States Full timeHiring Medical Assistant in Jacksonville, FL · Job Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Top Skills Detail ...
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Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeDescription: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · MA, Medical Assistant, medical records, vital signs, check ...
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Medical Assistant
6 days ago
Actalent Jacksonville, United States Full timeDescription: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · MA, Medical Assistant, medical records, vital signs, check ...
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Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeMedical Assistant · Description: · Looking for a Medical Assistant who will be responsible for check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · Bilingual, MA, Medica ...
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Phlebotomist
1 week ago
Actalent Jacksonville, United States Full timeDescription and Qualifications: · 1+ years of industry experience as a certified Phlebotomist in multiple settings · Experienced in venipuncture, patients medical history, and customer service · Strong work ethic, ability to work in a fast paced environment, and stick proficiency ...
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Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeJob Title: Medical Assistant · Job Description · Seeking a dedicated Medical Assistant to join our dynamic team in a fast-paced Primary Care clinic. Responsibilities include patient check-in, gathering patient information such as height, weight, and medical history, recording vit ...
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Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeJob Title: Medical Assistant · Job Description · We are seeking a dedicated Medical Assistant to join our dynamic team. The Medical Assistant will be responsible for check-in procedures, obtaining critical patient information such as height, weight, and medical questionnaire. The ...
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Immediate Hiring For Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeWE ARE HIRING MEDICAL ASSISTANTS . LAST CHANCE TO APPLY · Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · ...
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Medical Assistant Front And Back Office
1 week ago
Actalent Jacksonville, United States Full timeHiring Medical Assistant to start ASAP · Job Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Additional Skills & Qua ...
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Medical Assistant
1 week ago
Actalent Jacksonville, United States Full timeHiring a Medical Assistant with phlebotomy skills in the Jacksonville Beach, Area · Job Description · Responsible for collecting patient demographics · Triaging patients based on symptom criteria · Rooming patients · Taking patient vitals · blood draws · Hard Skills · Medical A ...
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Medical Assistant
6 days ago
Actalent Jacksonville, United States Full timeSeeking Medical Assistants in Jacksonville, FL · Job Description: · We are looking for a dedicated Medical Assistant who can efficiently manage patient check-in, obtain and record patient information including vitals such as blood pressure, and assist physicians as required. The ...
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Medical Assistant Front And Back Office
1 week ago
Actalent Jacksonville, United States Full timeActive Hiring of Medical Assistant Jacksonville, FL, US · Job Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: ...
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Scheduler Home Health
1 week ago
HCA Florida Healthcare at Home Jacksonville, United States**Introduction**: · **Benefits**: · HCA Florida Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: · - Comprehensive medical coverage that covers many common service ...
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Hospital Service Technician
3 days ago
Agiliti Jacksonville, United StatesWho We Are · Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equi ...
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Maintenance Leader
1 week ago
Owens Corning Jacksonville, United States**PURPOSE OF THE JOB** · **Reports to**: Jacksonville Site Leader and will be a member of the Plant's Natural Leadership Team (NLT) · **Span of Control**: The Jacksonville Site has approximately 120 employees with one manufacturing line and an Asphalt plant. The Maintenance Leade ...
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Nursing specialist as residential area manager
2 weeks ago
Quantum Ventures Jacksonville, United StatesAre you passionate about helping people in your nursing profession and value finding joy in your work? · ▸ If a respectful work environment is important to you · ▸ If you are looking for a strong team and a positive work atmosphere · ▸ If appreciation and recognition motivate y ...
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Sales Consultant
1 week ago
Titan Ventures Herlong, United StatesHerlong 'MONCARA, the exclusive brand for flawless diamond jewelry, stands for high-quality craftsmanship "Made in Germany" from the first draft with paper and pen, to setting the stones, to certifying the finished pieces. In our workshop, fascinating jewelry of lasting value is ...
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Sales Coordinator
1 week ago
Wrist Group Jacksonville, United StatesYou are here: / / / Sales Coordinator - Barselsvikariat - DSC Trading · **Job at Wrist** · **Sales Coordinator - Barselsvikariat - DSC Trading** · Du bliver en del af et dynamisk hold, som i samarbejde tager ansvaret og arbejdet for at sikre alle leverancer bliver leveret som ...
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Medical Assistant
1 week ago
Actalent Ponte Vedra Beach, United States Full timeBack office Medical Assistant in Ponte Vedra and Jacksonville Beaches, FL · Job Description · We are seeking a dedicated Medical Assistant to join our dynamic team in a fast-paced Primary Care clinic. The successful candidate will be responsible for patient check-in, and obtaini ...
Customer Care Expert - Jacksonville, United States - SPS
Description
Job Description
The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment.
Principal Duties:
Specifications:
Strong interpersonal skills:
professional, courteous, empathetic, level-headed, composed.