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    Technology Asset Management Consultant - Raleigh, United States - ICONMA

    ICONMA background
    Description

    Technology Asset Management Consultant

    Location:
    Raleigh, NC/Atlanta, GA/ Wilson, NC/ Remote

    Duration: 4-6 months


    Description:

    Role Responsibilities:


    Working with Technology SMEs / Engineers to:
    Document how their assets are on/offboarded in and out of their system of record
    Define and Prioritize enhancements to on/offboarding workflows with ServiceNow developers
    Document how inventory records are maintained (i.e. data attribute accuracy, completeness of coverage)
    Develop procedures to reconcile inventory with discovery/management tools and define remediation activities
    Identify controls needed to ensure adherence to procedures (i.e. governance and reporting)


    Must Have Skills/Prior Experiences:

    Hardware Asset Mgmt - inventory and lifecycle management.
    Specifically for data center hardware (server, storage, network gear, appliances).
    Experience with ServiceNow's Configuration Management Database (CMDB) and/or Hardware Asset Management module


    Plus/Nice to Have Skills/Prior Experiences:

    Experience with Operational Technology (OT) or Internet of Things (IoT) devices
    Process documentation.


    Manager's Notes:


    • Hardware Asset Management and CMDB.
    • Experience with inventory management.
    • Implement/Enhance Reconciliation Process For Tech Assets.
    • Implement recon procedures for asset classes that cannot be showed by SNOW and/or asset outside of the CMDB.
    • Document how discrepancies are investigated or remediated.
    • Require experience with ServiceNow and CMDB structure.
    • Enhancing onboarding / offboarding process and controls.
    • Enhancing data quality attributes.
    • Working with the owners of devices/asset that cannot be discovered.
    • Reconcile assets with the CMDB (ServiceNow)
    • Working with stakeholders and SME's to identify data sources.
    • Comparing data sources to the CMDB.
    • Banking/Financial Services Industry will be helpful.

    As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.



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