Jobs
>
Naples

    Remote Cell Phone Repair Technician - Naples, United States - ubreakifix Naples/North Naples/South Naples

    ubreakifix Naples/North Naples/South Naples
    ubreakifix Naples/North Naples/South Naples Naples, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits/Perks
    • Competitive Compensation
    • Career Growth Opportunities
    • Training/Certification on-the-job
    • Monthly sales commissions

    Job Summary

    This job is for qualified Cell Phone Repair Technicians who like to travel to customer's homes or place of business to repair their iphones or smartphones (majorly Apple, Samsung or Google Pixels) from our company repair van. Our Remote Tech/Home Service Department provides insurance repairs and customer-requested repairs direct to customer's homes or place of business in our company van. The Remote Technician receives the leads/customer orders each day and then scans parts from inventory and places parts for the day's repairs in the van. The Technician's daily routes are then scheduled in our Driver's app that the driver has downloaded to their phone. The driver then drives company van with repair equipment to customer's homes/place of business and then receives customer's device for repair, properly records customer and device information and diagnostics in the app, executes the repair in our company van and then completes final repair diagnostics and returns to the the customer their phone fully repaired like new and completes workorder and/or receives payment via our app.

    uBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices. Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks.

    This job can be full-time or part-time and scheduling can be flexible depending on number of jobs and scheduling and your availability. Jobs are scheduled between 8AM and 7 PM daily and schedules are visible the day before work begins. If work is completed for that day, driver can go home early. If jobs don't start until later in the day you can come in later. This job requires you as the technician to service the customers at the times they request. If you have one job scheduled for that day, then you only need to do one job. If you have 10 jobs scheduled then you do 10 jobs. Wages are per hour and dependent upon skill level and experience. You report to store location and pull parts from inventory based on schedules. If not already trained in Samsung or iphone or Google repairs, you will need to complete training courses and pass repair skill tests before beginning remote technician work.

    Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality.
    We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements. We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products.

    Job Purpose:
    Serves customers by providing the best solution and experience for their technology repair needs.

    Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site.

    Minimum requirements
    • LOCAL APPLICANTS ONLY WILL BE CONSIDERED. Requires driving in FL Collier County and Lee County areas.
    • Previous 1-3 years experience as cellphone/computer repair technician
    • Sales experience a plus
    • Strong troubleshooting and analytical skills
    • Strong written and verbal communication skills
    • We are a drug-free workplace
    • Proven ability to learn new, required skills to ensure the best possible customer experience
    • Basic computer skills
    • Strong organizational and time management skills
    • Great attention to detail
    • Ability to work well with others in a small, close-knit team
    • Ability to study and become Samsung, Google and Asurion certified
    • Current FL driver license, no accidents or tickets for 3 years, no DUIs and have reliable transportation.
    • Must pass routine illegal drug and felony background checks for employment and to remain employed.
    • Willing to work weekends.
    Tasks and Responsibilities
    Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
    • Assist customers from the initial check-in process all the way through to the completion of their repair
    • Provide recommendations for problem resolution
    • Diagnose, troubleshoot and repair devices
    • Explain complex technical issues to customers in a non-technical, simple to understand manner
    • Provide repair and replacement estimates to customers
    • Provide additional recommendations for accessory up-selling
    • Ensure that all repairs meet or exceed uBreakiFix quality standards
    • Greet customers in a friendly, professional manner and maintain a positive work environment
    • Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
    • Keep track of all devices and inventory while safeguarding all store stock
    • Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
    • Maintain the cleanliness and professional appearance of the store
    • Able to keep your composure when faced with multiple deadlines
    Preferred Skills affecting Starting Pay
    • Previous positive ubreakifix work experience a major plus
    • Previous cellphone/smartphone repair technician experience with any repair company with positive references
    • Previous computer repair technician experience with any repair company with positive references
    • Computer repair certifications
    • Apple/Mac repair certification
    • Microsoft repair certification
    • Samsung repair technician certification/experience
    • Google repair technician certification/experience
    • Asurion repair technician certification/experience


  • Pool Service Unlimited Naples, United States

    In search of **Pool Repair Technician**: · - over the age of 21 years old · - 3 to 5 years equipment and repair experience · - Valid drivers license · - Valid social security card · - Able to lift at least 50 lbs · - Able to work and withstand outside environments · - Diagnose is ...


  • National Pool Partners Naples, United States

    **Magnolia Pool and Spa** continues expanding its footprint in Naples, Florida, and surrounding areas, offering growth opportunities and job security to interested applicants. · **Job Duties**: · - Strong working knowledge of pool chemistry and the ability to explain it to the cl ...


  • beBee Handyman Lely Resort, FL, United States Freelance

    We are looking for a technician in Lely Resort, FL who can help us with our Xbox console. The controller is not responding properly and we need someone to fix it. The issue started while playing, without any physical damage. We need someone who is experienced with Xbox consoles a ...


  • National Pool Partners Naples, United States

    Magnolia Pool and Spa is hiring a Pool Repair Technician. Candidates must have at least 1+ years of experience in pool repairs. · Job Duties: · Strong working knowledge of pool chemistry and the ability to explain it to the client. · Ability to troubleshoot repairs and explain ne ...


  • Surface Experts Naples, United States

    Surface Experts - JobID: [Facilities Maintenance] As a Bathtub Repair Technician at Surface Experts, you'll: Demonstrate experience in either the process of fabricating or installing bathtubs; Repair damages to tubs that happen during or after installation; Demonstrate familiarit ...


  • Surface Experts - Southwest Florida Naples, United States

    Job Description · Job DescriptionDo you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you Enjoy using your creativity to problem-solve repairs that typically take less than an hour. · Surface Experts is a national ...


  • National Pool Partners Naples, United States

    Job Description · Job DescriptionMagnolia Pool and Spa is hiring a Pool Repair Technician. Candidates must have at least 1+ years of experience in pool repairs. · Job Duties: · Strong working knowledge of pool chemistry and the ability to explain it to the client. · Ability to t ...


  • National Pool Partners Naples, United States

    Job Description · Job DescriptionMagnolia Pool and Spa continues expanding its footprint in Naples, Florida, and surrounding areas, offering growth opportunities and job security to interested applicants. · Job Duties: · Strong working knowledge of pool chemistry and the ability ...

  • AQUA-MATIC IRRIGATION SYSTEMS; INC.

    Irrigation Specialist

    2 weeks ago


    AQUA-MATIC IRRIGATION SYSTEMS; INC. Naples, United States

    Job Summary: · We are seeking a skilled Irrigation Technician to join our team. As an Irrigation Technician, you will be responsible for installing, maintaining, and repairing irrigation systems for residential and commercial properties. Your expertise in landscape maintenance an ...


  • NA - Blank or N/A Naples, United States

    As a **Master Tech,** you will be responsible that repairs are performed correctly and efficiently while maintaining a consistent high level of customer satisfaction. · **Responsibilities**: · - Understands, keeps abreast of, and complies with federal, state and local regulations ...


  • Pedcor Homes Naples, United States

    We have an immediate opening for Apartment Maintenance Technician. We are seeking a customer-service oriented individual with a high level of professionalism; upbeat; positive, "can do" and team player attitude; and an eye for detail. General responsibilities include fulfilling s ...

  • Naples Computers

    Full Time

    1 week ago


    Naples Computers Naples, United States

    We are currently hiring Full Time / Part Time Service Technicians. · The position requires daily travel to customer's locations. Applicant must have a clean driver's license, and outstanding customer service and communication skills, and a friendly deposition. · **Responsibilitie ...


  • Vi Living Naples, United States

    Overview: · Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. · **What We Offer**: · - Competitive pay · - Exceptional benefits · - Generous Paid Time Off - start accruing on da ...

  • Arrow Electric

    Lv Technician

    2 weeks ago


    Arrow Electric Naples, United States

    **Role and Responsibilities** · Installs, configures, repairs, tests, maintains and troubleshoots all life safety systems, including (but not limited to) fire alarm, access control, surveillance/cameras, intercom, audio, and cabling, labeling, testing and terminating for all syst ...


  • National Pool Partners Cape Coral, United States

    Job Description · Job DescriptionPool Doctor prides itself on hiring fantastic individuals who will provide excellent care to our client's pools, spas, and water features. We seek people with integrity, and a strong work ethic, and are customer service driven to perform repairs a ...


  • Best Western Naples Inn & Suites Naples, United States

    The Best Western Inn & Suites Naples is in search of a guest-focused individual to join our team. The Maintenance Technician plays a key role in answering guest calls, completing Preventive Maintenance on guestrooms and maintaining the maintenance operations for the Hotel, i.e., ...


  • Arrow Electric Naples, United States

    **Role and Responsibilities** · This skilled position involves installing, programming, troubleshooting, configuring, commissioning, and servicing audio and video systems at customer sites. This person will organize and effectively utilize technical resources, information, materi ...


  • National Pool Partners Cape Coral, United States

    Job Description · Job DescriptionPool Doctor prides themselves on hiring fantastic individuals who will provide an excellent level of care to our client's pools, spas, and water features. We seek people with integrity, a strong work ethic, and are customer service driven to perfo ...


  • Naples Chrysler Dodge Jeep Ram Naples, United States

    **Naples Chrysler Jeep Dodge,**_ part of Morgan Automotive Group, _**is searching for **Experienced Chrysler Leveled Service Technicians** to join our growing team in Florida We have urgent needs for experienced **Chrysler trained** automotive technicians who are Level 2 or above ...


  • Apex Solutions Naples, United States

    Training as a Mechatronics Technician 2024 (m/f/d) · Training Content: · During the 3.5-year training, you will gain insights into various technical departments. · From day one, you will be right in the middle of the action. For example, you will independently handle service requ ...