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Support Analyst
6 days ago
Körber Supply Chain LLC Pittsburgh, United StatesKörber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our un ...
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Support Analyst
5 days ago
myKaarma Pittsburgh, United StatesJob Type: Full-time · Job Location: Pittsburgh, USA · Company: myKaarma · Company Overview: · myKaarma is a highly integrated team of people that strive to streamline and make the customer experience of Automotive Dealerships totally frictionless. We believe that creating simple ...
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IT Support Analyst
1 week ago
NESCO Inc Pittsburgh, United StatesPosition Title: Site IT Support (SIS) Analyst II · SBU/Staff Dept: Corporate IT · Job Function: · The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at *** locations. They wor ...
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IT Support Analyst
4 weeks ago
DVI Technologies Pittsburgh, United StatesJob Title: IT Support Analyst III · Location : Pittsburgh , PA (Onsite) · (Shift- Timing I Overnight – 11:00 PM to 7:00 AM (EST) · Overall, Purpose: · IT Operations Support Analysts perform various functions such as following and developing operational processes and procedure ...
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Application Support Analyst
3 days ago
Eliassen Group Pittsburgh, United States*Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide application support for information protect ...
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Application Support Analyst
5 days ago
IntePros Pittsburgh, United StatesJob Summary: IntePros is seeking an Application Support Analyst to provide application support for information protection technologies under the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and tr ...
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Desktop Support Analyst
5 days ago
eNGINE Pittsburgh, United StateseNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Wor ...
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Technical Support Analyst
3 weeks ago
GalaxEons Pittsburgh, United StatesComputer hardware diagnostic, troubleshooting, configuration, and refresh. · Software installation and troubleshooting. · Voice and video network diagnostic and repair. · Mobile device configuration, training, and diagnosis. · Recovery testing to confirm availability of systems w ...
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Jr. Security Support Analyst
5 days ago
eNGINE Pittsburgh, United StateseNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Wor ...
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site it support analyst
1 week ago
Randstad Pittsburgh, United Statessite it support analyst. · pittsburgh , pennsylvania · posted today · job details · summary · $23 - $26 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · We're seeking a Desktop Support Associa ...
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Application Support Analyst
1 week ago
Genesis10 Pittsburgh, United StatesGenesis10 is currently seeking an Application Support Analyst with our financial services client in Pittsburgh, PA. This is a 3 month + contract to hire position. This position is hybrid onsite and requires 3 days a week onsite. This position can also be in Lake Mary, FL. · This ...
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Application Support Analyst
2 days ago
Eliassen Group Pittsburgh, United States*Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide application support for information protec ...
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Application Support Analyst
5 days ago
Eliassen Group Pittsburgh, United StatesJob Description · Job Description*Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide applicati ...
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Analyst, Equity Trade Support
3 weeks ago
BNY Mellon Pittsburgh, United States Full timeOverview · Analyst, Equity Trade Support · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages t ...
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Application Support Analyst
2 days ago
ThoroughCare Pittsburgh, United StatesJob Description · Job DescriptionNOTES: · THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. · Remote work opportunities are available with this position, however, candidates residing in the Pittsburgh, PA area will be given preferred s ...
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Technical Support Analyst
2 days ago
Insight Global Pittsburgh, United StatesJob Description · Day to Day: · Insight Global is seeking 1 IT Support Analyst to sit onsite for a local client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user rela ...
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Associate Technical Support Analyst
4 days ago
UnitedHealth Group Pittsburgh, United States Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Application Support Analyst
1 week ago
ThoroughCare, Inc. Pittsburgh, United StatesNOTES: · THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. · Remote work opportunities are available with this position, however, candidates residing in the Pittsburgh, PA area will be given preferred status. · AGENCIES: ThoroughCare ...
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Site IT Support Analyst
1 week ago
Belcan Pittsburgh, United StatesSite IT Support Analyst · Job Number: 349719 · Category: Help Desk / Support · Description: Job Title: Site IT Support Analyst · Pay Rate: $26 / hr · Location: Pittsburgh, PA · Area Code: 412, 724, 878 · ZIP Code: 15272 · Start Date: Right Away · Shift: 1st shift · Keywords: #ITJ ...
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Loan Support Analyst
3 weeks ago
PNC Financial Services Group Pittsburgh, United StatesPosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employ ...
IT Support Analyst - Pittsburgh, United States - DVI Technologies
Description
Job Title:
IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight 11:00 PM to 7:00 AM (EST)
Overall, Purpose:
IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to plan, be alert, and resolve unexpected problems quickly and efficiently and to provide 24x7 helpdesk desk support.
Perform standard IT Incident, Problem and Change Management protocols. The position requires working in team and individual environments. This is a midnight and/or weekend shift.Duties & Responsibilities:
Troubleshooting and resolving remote hardware, software, and network issues Identification and triage of indents and requests Documenting and engaging on all tickets in Cherwell to maintain a historical record of activity.
Monitoring Production Batch (Mainframe and Distributive) 1-2 years experience with Control-M or other scheduling packages. Able to understand job dependencies, predecessors, successors and assess impact of modifications to Control-M schedules. Working with teams in an MSP and/or high-volume internal IT support environment.Interpreting system and event messages and alerts via monitoring tools, software applications and generated email findings, developing new processes and procedures to enhance operations.
Complying with business and disaster recovery runbooks Creating and maintaining accurate documentation/procedures Communicating status updates with key stakeholders during major incidents Strong communication, organization, and planning skills Ability to learn and share knowledge with other team members.
Ensuring compliance with regulatory standards.Analyzing and providing resolution to complex and dynamic enterprise technology issues Working together with vendors to aid repairs of hardware.
Identifying incident trends; recommend and implement improvements to reduce incidents. Ability to learn and pick up concepts quickly. Detailed oriented, aware of secondary effects resulting from changes. Experience working both independently and as part of a project group. Must possess a positive and professional attitude.Preferred Qualifications:
Experience working in an IT environment with emphasis in Service Desk and Operations Management ITIL certified a plus A certification (or vendor-specific equivalent)
Experience working with virtual / remote staff members. Problem-solver and resourceful; know how to find answers.
Thorough understanding of ITIL Processes, experience working with Cherwell Experience supporting aspects of a Windows server infrastructure, VMware, Azure, or other cloud environments.
Understanding of Network Monitoring Applications (OP5/Nagios) Familiarity with Cherwell and Control-M Active Directory, Unlocking Accounts, Resetting Passwords Competence in MS Office required, including MS Excel, MS Access, MSWord Supervisory:This position does not have direct employee reports. We are looking for an IT Operations Support Analyst III average. Description attached, additional information below.
This position is for Sunday Thru Thursday 3pm-11pm, Onsite Training for unspecified period, then could assume a hybrid schedule to be determined.
When trained, the person could be required to be flexed to a 7pm-3am shift to fill an emergency need. Candidate must own reliable transportation and possess a valid Drivers license.
