Jobs
>
Pittsburgh

    Technical Support Analyst - Pittsburgh, United States - GalaxEons

    GalaxEons
    GalaxEons Pittsburgh, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description
    • Computer hardware diagnostic, troubleshooting, configuration, and refresh.
    • Software installation and troubleshooting.
    • Voice and video network diagnostic and repair.
    • Mobile device configuration, training, and diagnosis.
    • Recovery testing to confirm availability of systems where outages have occurred.
    • Manage basic ticket workflows including but not limited to:
    • Escalating unresolved issues in a timely manner.
    • Maintaining and tracking inventory of hardware in the appropriate systems.
    • Documenting and tracking status of colleague inquiries, coordinating appropriate responses.
    • Proactively setting expectations with colleagues.
    • Following up to ensure colleague satisfaction.
    • Provide proactive support, maintenance, and innovation including but not limited to:
    • Implementing approved operating system enhancements.
    • Recommending system modifications to reduce colleague problems.
    • Interacting with other support groups to restore service and /or identify and correct colleague computing problems.
    • Identifying process improvement opportunities and supporting continuous improvement initiatives under the direction of your supervisor.

    Required:

    • Experience with Customer Service and Technical Support
    • Knowledge of the following:
    • Microsoft operating systems and Microsoft Office.
    • Apple hardware and operating systems.
    • Networking switches and data networks.
    • IP telecommunications systems.
    • Audio Visual systems.
    • Mobile device management.

    Education:

    • Bachelor's degree and/or equivalent work experience in the technology, hospitality, retail, or customer focused field highly regarded.
    • A+ certification or equivalent combination of education, training, and experience.
  • Körber Supply Chain LLC

    Support Analyst

    6 days ago

    Körber Supply Chain LLC Pittsburgh, United States

    Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our un ...

  • myKaarma

    Support Analyst

    5 days ago

    myKaarma Pittsburgh, United States

    Job Type: Full-time · Job Location: Pittsburgh, USA · Company: myKaarma · Company Overview: · myKaarma is a highly integrated team of people that strive to streamline and make the customer experience of Automotive Dealerships totally frictionless. We believe that creating simple ...

  • DVI Technologies

    IT Support Analyst

    4 weeks ago

    DVI Technologies Pittsburgh, United States

    Job Title: IT Support Analyst III · Location : Pittsburgh , PA (Onsite) · (Shift- Timing I Overnight – 11:00 PM to 7:00 AM (EST) · Overall, Purpose: · IT Operations Support Analysts perform various functions such as following and developing operational processes and procedure ...

  • NESCO Inc

    IT Support Analyst

    1 week ago

    NESCO Inc Pittsburgh, United States

    Position Title: Site IT Support (SIS) Analyst II · SBU/Staff Dept: Corporate IT · Job Function: · The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at *** locations. They wor ...

  • Eliassen Group

    Application Support Analyst

    3 days ago

    Eliassen Group Pittsburgh, United States

    *Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide application support for information protect ...

  • eNGINE

    Desktop Support Analyst

    5 days ago

    eNGINE Pittsburgh, United States

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Wor ...

  • IntePros

    Application Support Analyst

    5 days ago

    IntePros Pittsburgh, United States

    Job Summary: IntePros is seeking an Application Support Analyst to provide application support for information protection technologies under the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and tr ...

  • Randstad

    site it support analyst

    1 week ago

    Randstad Pittsburgh, United States

    site it support analyst. · pittsburgh , pennsylvania · posted today · job details · summary · $23 - $26 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · We're seeking a Desktop Support Associa ...

  • Eliassen Group

    Application Support Analyst

    2 days ago

    Eliassen Group Pittsburgh, United States

    *Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide application support for information protec ...

  • eNGINE

    Jr. Security Support Analyst

    5 days ago

    eNGINE Pittsburgh, United States

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Wor ...

  • Genesis10

    Application Support Analyst

    1 week ago

    Genesis10 Pittsburgh, United States

    Genesis10 is currently seeking an Application Support Analyst with our financial services client in Pittsburgh, PA. This is a 3 month + contract to hire position. This position is hybrid onsite and requires 3 days a week onsite. This position can also be in Lake Mary, FL. · This ...

  • UnitedHealth Group

    Associate Technical Support Analyst

    4 days ago

    UnitedHealth Group Pittsburgh, United States Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • Eliassen Group

    Application Support Analyst

    5 days ago

    Eliassen Group Pittsburgh, United States

    Job Description · Job Description*Hybrid role in Pittsburgh, would also consider Lake Mary, FL or NY/NJ office* · We have an exciting opportunity for an Application Support Analyst with our industry-leading client. The Application Support Analyst will primarily provide applicati ...

  • BNY Mellon

    Analyst, Equity Trade Support

    3 weeks ago

    BNY Mellon Pittsburgh, United States Full time

    Overview · Analyst, Equity Trade Support · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages t ...

  • ThoroughCare, Inc.

    Application Support Analyst

    1 week ago

    ThoroughCare, Inc. Pittsburgh, United States

    NOTES: · THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. · Remote work opportunities are available with this position, however, candidates residing in the Pittsburgh, PA area will be given preferred status. · AGENCIES: ThoroughCare ...

  • ThoroughCare

    Application Support Analyst

    2 days ago

    ThoroughCare Pittsburgh, United States

    Job Description · Job DescriptionNOTES: · THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. · Remote work opportunities are available with this position, however, candidates residing in the Pittsburgh, PA area will be given preferred s ...

  • Belcan

    Site IT Support Analyst

    1 week ago

    Belcan Pittsburgh, United States

    Site IT Support Analyst · Job Number: 349719 · Category: Help Desk / Support · Description: Job Title: Site IT Support Analyst · Pay Rate: $26 / hr · Location: Pittsburgh, PA · Area Code: 412, 724, 878 · ZIP Code: 15272 · Start Date: Right Away · Shift: 1st shift · Keywords: #ITJ ...

  • Insight Global

    Technical Support Analyst

    2 days ago

    Insight Global Pittsburgh, United States

    Job Description · Day to Day: · Insight Global is seeking 1 IT Support Analyst to sit onsite for a local client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user rela ...

  • PNC Financial Services Group

    Loan Support Analyst

    3 weeks ago

    PNC Financial Services Group Pittsburgh, United States

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employ ...

  • Innovation Works, Inc.

    Technical Support Analyst

    1 week ago

    Innovation Works, Inc. Pittsburgh, United States

    Job Description · Job DescriptionOverview: · Othot is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States. Together, Othot and its partner schools focus on each institution's specific enrollment, r ...