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Account Director - London, United States - Mammoth Inc
Description
We are one of the leading brand and creative agencies in the higher education sector.Our clients include some of the biggest university brands in the UK & Ireland and we operate at a strategic level, enhancing their global reputation and institutional performance.
Our success over recent years means that our portfolio of clients is growing – fast.We are looking for a bright spark with a proven track record in building long-term client relationships to bolster this growth and join our high performing team in either London or Belfast.
The role:
An exciting opportunity has arisen within our Higher Education team.
A senior client-facing role, you will have extensive agency or in-house marketing experience (5+ years) under your belt along with a passion for building brands and delivering differentiated campaigns in a competitive sector.
This role requires a competent, strategic thinking client relationship director, who is a proven self-starter capable of managing substantial accounts and successfully taking projects from brief to completion.
*This role will be initially offered as a 9-month contract with a view to making the role permanent, pending projected further client wins.Key Responsibilities:
Managing long-term client relationships with effective communication, problem solving and ensuring that the agency meets the needs of clients.
End-to-end project management from insights, taking client briefs through to delivery. Including taking and interrogating client briefs, quoting, critical path development, liaison with internal creative teams and presenting/pitching creative work.
The development of compelling and engaging proposals in response to client briefs, adding value through research, strategic insight and innovative solutions.
Independently assessing creative work for merit,checking all outputs adhere to brand guidelines, proofing,and providing constructive and clear feedback to designers.
Identifying ways to grow client accounts through organic growth and new business opportunities.
Using Synergist, our job management system to estimate, quote, schedule resource, keep projects in good financial health, generate POs and invoices.
Managing the work, performance and professional development of the team members working on your accounts as required e.g. Account Managers & Account Executives.
Maintaining accurate records of meetings, decisions and next actions.
Effective commercial management of accounts, working with Finance colleagues to provide accurate forecasts and billing information on a monthly basis.
Essential Criteria
Extensive experience (5+ years) in client-facing agency or in-house marketing roles.
Strong project management and organisational skills with proven track record of delivery working on marketing/brand projects of scale.
Used to managing and briefing designers, liaising with multiple stakeholders and having autonomy over client project plans.
In-depth understanding and experience of successful brand development / strategy / management.
A persuasive and accomplished communicator with ability to build client relationships at all levels and resolve challenging situations in a professional and personable manner.
Commercially and creatively astute. Able to spot opportunities to grow your accounts and client portfolio.
Strategic thinker who can interpret data with a strategic mindset.
Strong written and verbal communication skills.
Able to juggle competing demands and accept pressure with equanimity.
A proven self-starter who does not require close day-to-day management.
Brings an optimistic and positive outlook to align with our culture and team dynamic.
Responsibility for managing work to an extremely high standard, meeting deadlines, and budget management.
*Applicants must be eligible to live and work in the United Kingdom. The role is based in London (or Belfast) and currently Mammoth are not able to offer UK Skilled Worker Visa Sponsorship for this position.
Desirable Criteria
Experience or knowledge of higher education sector.
Experience delivering large scale brand projects/global campaigns for complex organisations.
Why Join Mammoth?
Well, aside from being a team of great people, we offer:
Competitive salary
Meaningful career conversations and career development opportunities
32 days annual leave including Bank Holidays
Workplace pension
Flexibility options if/when you need them
Regular fun team outings and get-togethers
Access to our employee benefits scheme which offers: employee rewards and discounts in major retail stores
Our Values
We're a team. We love working together and challenging each other.
This is how we produce the best possible work for our clients.
We value diversity and aspire to reflect this in our team.
We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion, or belief.
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