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Helpdesk Specialist
1 day ago
LanceSoft Dedham, United StatesApplicant should have 1-3 years working experience in a direct/phone support position utilizing an online ticketing system. · The successful candidate will have experience troubleshooting laptops, desktops, mobile devices and accessories. · Experience supporting remote users vi ...
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Helpdesk Specialist
2 weeks ago
Snyk Boston, United StatesJob Description · Job DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is w ...
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Helpdesk Specialist
1 week ago
Snyk Boston, United StatesEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") co ...
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Senior Helpdesk Specialist
3 days ago
Mindlance Quincy, United StatesGeneral Statement of Duties and Responsibilities: · Incumbent will provide Tier 1 and Tier2 computer technical support to internal client customers and perform related tasks. · Troubleshoot hardware, software, peripheral and application issues. · Provide excellent end user exp ...
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IT specialist for system integration
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Stellar Enterprises Boston, United StatesIntegrated security solutions - designed holistically, planned with years of expertise, and implemented across manufacturers: Funkwerk Security Solutions GmbH offers state-of-the-art security technology for transportation infrastructure, industry, and government agencies. · Funkw ...
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Horizon Dynamics Plymouth, United StatesJob in Plymouth: The responsibilities: * Responsibility for the IT helpdesk * Installation/support of PC workstations (Windows 10) * IT and ICT helpdesk and 1st level support * Application support for KIS/PMT * Support for the application managers for the clinic information syste ...
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IT Support Specialist
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Charles River Community Health Brighton, United StatesJob Description · Job DescriptionIT Support Specialist · CLASSIFICATION/STATUS: Non-exempt, Full Time, Temporary · IMMEDIATE SUPERVISOR: Systems Administrator – Support Supervisor · SUPERVISORY RESPONSIBILITIES: None · WHO YOU ARE: · YOUR ROLE & IMPACT · The IT Support Specialis ...
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Conference Event Manager
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Verigent Cambridge, United StatesJob Title: Conference Technology Specialist · Location: Cambridge, MA (on-site) · Duration: Permanent, Direct Hire · Salary: $90-115,000 (or higher/negotiable based on experience) · Summary: · The Conference Technology Specialist will work in partnership with the customer, manage ...
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Project Manager
4 weeks ago
Medasource Boston, United StatesPosition: Project Manager · Location: Boston, MA (Hybrid) · Duration: 6 Month Contract to Hire · Job Description: · The Cardiac Imaging Core Lab (CICL) is a nationally recognized academic research organization providing cardiac imaging core lab services for primarily large-scale ...
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Customer Success Consultant
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Elsevier Cambridge, United States Full timeCustomer Success Consultant · Are you passionate about driving Digital Transformation through innovative Data-as-a-Service (DaaS) solutions? · Are you a skilled communicator and collaborator who builds trusted relationships with stakeholders? · About our Team · Elsevier's new ...
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Project Manager BWH Cardiovascular
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Mass General Brigham Boston, United States RegularProject Manager BWH Cardiovascular Description Located within the Brigham and Women's Hospital, the Cardiac Imaging Core Lab (CICL) is a nationally recognized academic research organization providing cardiac imaging core lab services for primarily large-scale international clini ...
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3rd Party Billing Specialist
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Bay State Community Services Quincy, United States Part timeApply · Job Type · Part-time · Description · We are currently seeking a skilled and detail-oriented Third-Party Billing Specialist to join our team. In this role, you will be responsible for managing the billing process for our third-party clients, ensuring accuracy and timelines ...
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Help Desk Support Specialist
2 weeks ago
Charlton Group, Inc. Quincy, United StatesJob Description · Job DescriptionThe Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote position with hours from 8am-4pm EST in Quincy, Massachusetts. You'll be supporting a remote workforce by spending two days a week in the office and three days from y ...
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Help Desk Junior
1 week ago
TalentBurst, Inc. Boston, MA, United StateseLicensing Help Desk · Long term extendable contract · We are looking for a Help Desk Specialist with proven STRONG CUSTOMER SERVICE SKILLS . The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform. The specialist will guid ...
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eLicensing Help Desk
1 week ago
TalentBurst, Inc. Boston, United StateseLicensing Help Desk · Boston, MA · Long term extendable contract · Position Summary: · We are looking for a Help Desk Specialist with proven STRONG CUSTOMER SERVICE SKILLS . This is the priority skill of this posting . The eLicensing Help Desk Specialist will be responsible f ...
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Director, IT Infrastructure
4 weeks ago
Treeline Biosciences Watertown, United StatesDirector, IT Infrastructure · About the role: · As the Director, Head of IT Infrastructure you will be responsible for a broad remit of our IT infrastructure including: Core IT services such as Microsoft 365, Entra (AzureAD) & Intune plus Okta, Zoom, Egnyte and more. · Networki ...
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Help Desk Support Technician
5 days ago
Insight Global Billerica, United StatesJob Title: Service Desk/Helpdesk Support · Location: Billerica, MA onsite Monday-Friday) · Duration: long term ongoing Contract · Pay Rate: $25/hr - $27/hr on W2 (Full Benefits: health, dental, vision, & 401k eligibility) · Must Haves · 1+ year of experience in helpdesk/Service ...
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Entry-level Business Operations Role
2 weeks ago
Year Up Boston, United StatesJob Description · Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educ ...
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IT Engineer
2 weeks ago
Insource Services, Inc. Boston, United StatesJob Description · Job DescriptionThis is an evergreen position that is always posted due to our rapidly changing hiring needs and growth. · About Insource: · Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of busine ...
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Technical Support Level II Specialist
1 day ago
City of Cambridge Massachusetts Cambridge, United StatesABOUT THE ROLE: · The Technical Support Level II specialist provides advanced technical support, troubleshooting complex issues, and assisting in the administration of various software applications. Your expertise will help us maintain high standards of service and reliability fo ...
Helpdesk Specialist - Dedham, United States - LanceSoft
Description
Applicant should have 1-3 years working experience in a direct/phone support position utilizing an online ticketing system.The successful candidate will have experience troubleshooting laptops, desktops, mobile devices and accessories.
Experience supporting remote users via remote session and through step-bystep walk through instruction.
Hardware troubleshooting should include component level (drive, screen, keyboard, etc.) repair/replacement of faulty devices.
Software support should include building, configuring, updating, patching, and troubleshooting of all current desktop and server M.S. Operating Systems, and applications.
Connectivity experience should include VPN/remote access, TCP/IP, Ethernet, printing, Wi-Fi, and cellular based connections.
Familiarity with offender management systems, various MA State hosted systems, and criminal justice applications is preferred.
Vendor will report directly to Director of Information TechnologySchedule to be determined by The Director of Information Technology.
Approximately 40hr/wk Qualifications:
Include Qualifications/Licenses that pertain to the scope above Vendor must be CORI clearedIndividual shall be responsible for providing their own vehicle for duties preformed under the contract.