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Patient Care Coordinator - Newton, United States - Ortho Sport and Spine Physicians
Description
Job DescriptionJob Description
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States.
The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions.
The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms.
We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for youJob Title:
Patient Care Coordinator - Sign on Bonus $2,000
Essential Duties and Responsibilities:
Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
Maintain patient accounts by obtaining, recording, and updating demographic and financial information
Schedule patient appointments at the end of the visit
Maintain open communication with pre-cert team regarding orders for daily patients
Tracking and follow-up with patient cancellations and no shows
Performing daily audit of tasks assigned
Checking patients in by EMR and verifying demographics and insurance information
Following up on outpatient referrals and surgical referrals
Provides the patient with printout of appointments
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HIPPA and OSHA compliance; promote a safe work environment at all times
Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
Caring demeanor toward patients and co-workers
Clinical knowledge and familiarity with medical terminology
Working knowledge of computers, fax, copiers and other technology
Strong knowledge and understanding of electronic medical records software
Prior medical receptionist experience, preferably in an orthopedic setting is a plus
Strong administrative skills, with attention to detail in accuracy
Bilingual (English/Spanish) is a plus
Education/Experience:
High School Diploma or GED required
Associate or higher degree preferred
1 year medical front desk experience
Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
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