- Acts as primary liaison with customer in solving problems related to the application process and service.
- Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
- Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.
- Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
- Assigns new claims to the appropriate claims handler.
- Directs customer calls to the correct person at all locations.
- Participates in and maintains a quality service culture within the Customer Service Team.
- Attendance during scheduled work hours is required.
- Performs other duties as assigned.
- Knowledgeable in disability plan eligibility, coverage and benefits
- Good customer service skills
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office product
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
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Sales representative
Found in: Orion Innovations US - 1 week ago
Horizon Group Adams, IN, United States Freelance"We are a dynamic sales company known for our high quality standards. As a dynamic and innovative company, we set high standards for ourselves. · We are continuing to grow and are therefore looking for motivated new employees who want to grow with us as a team and take advantage ...
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Interventional Cardiology opportunity in Fort Wayne, IN
Found in: Recruitics US JB C2 - 2 weeks ago
Parkview Health Fort Wayne, United States Full timeJoin our Team · Parkview Health is actively recruiting a Board Eligible/Board Certified Interventional Cardiologist to join our full-service advanced cardiovascular team in Fort Wayne, Indiana. · Specifics of Your Role as an Interventional CardiologistOpportunity to perform indiv ...
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Travel Respiratory Therapist
Found in: Careerbuilder One Red US C2 - 3 days ago
Titan Medical Group Fort Wayne, IN, United StatesTitan Medical Group is seeking a travel Respiratory Therapist for a travel job in Fort Wayne, Indiana. · Job Description & Requirements · Specialty: Respiratory Therapist · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · ...
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client relationship representative
Found in: MyJobHelper US C2 - 4 days ago
First Merchants Corporation Grabill, IN , USA, United StatesFirst Merchants Bank is seeking a Client Relationship Representative to join our team This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the cu ...
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Swiss CNC Applications Engineer
Found in: Appcast Linkedin GBL C2 - 2 days ago
First Search Inc. Fort Wayne, United StatesSwiss CNC Applications Engineer · Duties: · Running turnkey projects, demonstrations, and other customer related projects to ensure they are completed on time and within budget · Conducting pre-sale activities and reviews including customer visits, evaluation of opportunities, ...
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Customer Service Representative
Found in: Lensa US P 2 C2 - 6 days ago
The Reynolds and Reynolds Company Celina, United StatesPosition description: · As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and custome ...
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Patient Representative
Found in: Lensa US P 2 C2 - 3 days ago
Sun River Health West Harrison, United StatesJob Description · Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federa ...
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Sales Reps ~ EXP REQ ~ 10 OPENINGS
Found in: Talent US A C2 - 5 days ago
CornerStone Staffing Allen, United States DirectHireCornerStone Staffing is looking to hire 10 EXPERIENCED INSIDE SALES REPRESENTATIVES with extensive outbound call center experience in a commission based environment. The ideal candidate will have a passion for sales and possess excellent communication and negotiation skills. ...
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Sales Representative
Found in: Talent US A C2 - 5 days ago
CornerStone Staffing Allen, United States DirectHireCornerStone Staffing is actively seeking 10 skilled Inside Sales Representatives with a strong background in outbound call center operations within a commission-based setting. We are in search of individuals who are passionate about sales, equipped with exceptional communication ...
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Director of Food Services
Found in: MyJobHelper US C2 - 2 days ago
University Park Rehabilitation and Healthcare Center Fort Wayne, United StatesUniversity Park Rehabilitation and Healthcare Center - Director of Food Services · Principle Tasks: · OPERATIONS MANAGEMENT · Recruit, interview, hire, train, coach, evaluate, reward, discipline and when necessary, terminate employees · Develop job duties and routines for each l ...
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Outside Sales Representative
Found in: Adzuna US C2 - 3 days ago
Mercury Broadband Eel River, United StatesDo you like meeting new people and forging new relationships? Is making a difference in your community important to you? Are you looking for an exciting new adventure with a supportive company? You may be a great fit as a new member of Mercury Broadband's sales team · Mercury Bro ...
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Patient Navigator/Patient Representative
Found in: Lensa US 4 C2 - 2 days ago
Sun River Health West Harrison, United StatesJob Description · Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federa ...
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Patient Navigator/Patient Representative
Found in: Lensa US 4 C2 - 2 days ago
Sun River Health West Harrison, United StatesJob DescriptionSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally ...
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Registered Nurse
Found in: Lensa US P 2 C2 - 32 minutes ago
ARK Behavioral Health Van Wert, United StatesOur mission. The Ohio Recovery Center is a Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those who are prepared to begin their journey toward recovery. Our commitment is unmatched and proven by offering a diverse set of clinical thera ...
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Inside Sales Representative
Found in: Talent US A C2 - 5 days ago
CornerStone Staffing Allen, United States DirectHireJoin a dynamic team as we seek to hire 15 skilled Inside Sales Representatives with a proven track record in outbound call center environments. · If you thrive in a commission-based setup and possess a passion for sales, exceptional communication, and negotiation prowess, we wan ...
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Patient Representative
Found in: Lensa US 4 C2 - 5 days ago
Sun River Health West Harrison, United StatesJob DescriptionSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally ...
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adjunct faculty
Found in: MyJobHelper US C2 - 4 days ago
Indiana Institute of Technology Fort Wayne, IN , USA, United StatesIndiana Tech's focus on career-oriented programs includes offerings in business, engineering, information technology and computer science, criminal justice, life sciences, human services and many other concentrations. Indiana Tech enrolls nearly 1,500 students in its traditional ...
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Registered Nurse
Found in: ZipRecruiter Test10S US C2 - 5 days ago
ARK Behavioral Health Van Wert, United StatesJob Description · Job DescriptionOur mission. The Ohio Recovery Center is a Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those who are prepared to begin their journey toward recovery. Our commitment is unmatched and proven by offerin ...
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Communications Manager
Found in: ZipRecruiter Test10S US C2 - 1 day ago
Three Rivers Ambulance Authority Fort Wayne, United StatesJob Description · Job DescriptionSummary: · Directly responsible for oversight of all Communications Center personnel. In addition, the Communications Manager ensures that all Communications Center related functions are carried out in an effective and responsible manner and is ...
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Applications Engineer Fort Wayne, IN
Found in: Lensa US 4 C2 - 6 days ago
Tsugami Swiss Fort Wayne, United StatesAs a CNC Applications Engineer, you will be responsible for meeting and exceeding customer needs in an industrial environment by using innovative instruments, sophisticated computer systems and knowledge of programming and engineering. The Applications Engineer will be technicall ...
Call Center Representative - Decatur, United States - BCforward
Description
Call Center RepresentativeBCForward is currently seeking highly motivated Remote - CSR in Indianapolis, IN
Job Duties:
Additional Responsibilities:
Qualifications:
High school diploma or GED required.
Experience:
One (1) year customer service experience or equivalent combination of education and experience preferred. Experience in an inbound call center preferred.
Skills & Knowledge:
