- Maintains banquet department staffing levels so as to provide for optimal performance
- Develops/approves all banquet department schedules, forecasts and budgets
- Establishes and administers all departmental guidelines, policies and procedures
- Responsible for smooth, efficient, cost effective operation of all banquet food service functions, to include; labor management, equipment inventory control, proper preparation of banquet check
- Oversees supervisory activities, such as coordination of set-up, delivery of service, quality of food presented, preparation and presentation of banquet check and tear down operations
- Approves all department storeroom/purchase requisitions, to ensure operational costs are kept within forecasted budgetary guidelines
- Reviews/maintains daily payroll report/records, ensures labor costs conform to established guidelines
- Maintains banquet server gratuity information, prepares transmittal for submission to payroll department
- Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standards
- Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
- Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
- Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance
- Establishes appropriate par levels for all banquet equipment and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations
- Oversees security and maintenance of all banquet equipment and supplies
- Attends all BEO and required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel
- Communicates daily with Banquet Chef and Captain to obtain/provide current status of daily activities/functions and information regarding upcoming events
- Verifies banquet cover count, prepares and presents banquet check for guest payment/signature, forwards signed check, all associated documentation and payment (if received) to appropriate accounting representative
- Responds to guests complaints/comments in a positive, professional manner
- Conducts departmental meeting as required to communicate effectively with all banquet department personnel to ensure that they are kept current on pertinent hotel information and activities
- Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations
- Five to seven years progressive management experience in large up-scale, hotel or convention center banquet operations
- Certifications; "Certified Food Manager", "TIPS" or equivalent responsible vendor
- Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency ensuring adherence to established guest satisfaction criteria
- Effective management, leadership, organizational and communication skills
- Ability to work flexible schedule to include weekends and holidays
-
Director of Banquets
3 weeks ago
Loews Hotels Kansas City, United StatesDirector of Banquets · Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The ...
-
Director of Banquets
1 week ago
Loews Hotels Kansas City, United StatesDirector of Banquets · Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The ...
-
On Call Banquet Captain
2 weeks ago
Ambassador Hotel Kansas City Kansas City, United StatesREPORTS TO: F&B Manager · STATUS: Exempt · SUMMARY: · The Lead Banquet Captain is responsible for supervising the set-up, service and clean-up of all assigned banquet functions held. Supervises food and beverage service to ensure exceptional service throughout the event. Also ...
-
Banquets Coordinator
2 weeks ago
Park Hyatt Aviara Kansas City, United States**Banquets Coordinator** · Park Hyatt Park Hyatt Aviara Resort CA - Carlsbad Banquets Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: CAR003680 Share Banquets Coordinator via Email **Summary** · At Hyatt, we believe our guests select Hyatt because ...
-
Assistant Banquet Manager
2 weeks ago
Hotel Kansas City Kansas City, United StatesLocated in the Library District of downtown Kansas City, the Hotel Kansas City is located in the historic location of the Kansas City Club. Founded in 1882, the club was one of two surviving private city clubs on the Missouri side of Kansas City until it closed in 2015. · The Ho ...
-
lead banquet line cook
3 weeks ago
Hotel Kansas City Kansas City, United StatesSummary · Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting pl ...
-
Sales Coordinator
1 week ago
Hersha Hospitality Management Kansas City, United StatesOverview · Opportunity: Sales Coordinator · Performs administrative functions in support of property sales leaders. · Your Growth Path · Sales Manager or Front Office Manager - Director of Sales or General Manager · Your Focus · Promptly answer telephone calls and communica ...
-
Night Audit
12 hours ago
Hyatt Kansas City, United StatesSetting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Vic ...
-
banquet line cook
3 weeks ago
Hotel Kansas City Kansas City, United StatesSummary · Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting pl ...
-
Sales Coordinator- New AC Hotel, Kansas City, MO
17 hours ago
Hotel Equities Kansas City, United StatesHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Coordinatorfor the AC Hotel in Kansas City, MO. · Job Purpose: · Assist sales managers and front desk in obtaining customer satisfaction by ...
-
Sales Coordinator- New
10 hours ago
AC Hotel, Kansas City, MO Kansas City, United StatesJob Description · Job DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Coordinator for the AC Hotel in Kansas City, MO. · Job Purpose: · Assist sales managers and front desk in obt ...
-
Executive Meeting Manager
1 week ago
Marriott Kansas City Country Club Kansas City, United StatesJob Summary: · The Executive Meeting Manager is responsible for proactively prospecting facilitating and closing group and catering business opportunities as well as event execution for their assigned hotel(s). Management-level associates are expected to work as much of each wor ...
-
Executive Meeting Manager
6 days ago
Aimbridge Hospitality Kansas City, United StatesJob Summary · The Executive Meeting Manager is responsible for proactively prospecting facilitating and closing group and catering business opportunities as well as event execution for their assigned hotel(s). Management-level associates are expected to work as much of each work ...
-
Lead Banquet Line Cook
3 weeks ago
HYATT Hotels Kansas City, United StatesSerenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Ho ...
-
Meetings & Events Coordinator
3 weeks ago
Loews Hotels Kansas City, United StatesMeetings & Events Coordinator · Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Cen ...
-
Meetings & Events Coordinator
3 weeks ago
Loews Hotels Kansas City, United StatesLoews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first h ...
-
Banquet Line Cook
3 weeks ago
HYATT Hotels Kansas City, United StatesSerenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Ho ...
-
Group Sales
3 weeks ago
Hotel Kansas City Kansas City, United StatesAbout the Hotel and Hyatt: · Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdv ...
-
Front Desk Agent
2 weeks ago
Park Hyatt Aviara Kansas City, United States"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. Its important to constantly challenge your knowledge and step out of your comfort zone." · Peggy Focheux Duval: Director of Learning & Development, France Serenely located within the ...
-
Night Audit
3 weeks ago
HYATT Hotels Kansas City, United StatesSetting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Vic ...
Director of Banquets - Kansas City, United States - Loews Hotels
Description
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Job Specific