- Sells products through verbal and written communication, customer visits at Metrix, traveling to customer location, and attending trade shows
- Organizes trade show calendar and manages all associated tasks
- Follows up on customer leads, develops written justification and scope of new business opportunities
- Responsible for pricing new products and maintaining margins on all existing products
- Works with customer to define new products and changes in accordance with the Design Control Procedure
- Attends Design Review meetings for new products
- Prepares quotations for customer inquiries
- Prepares orders and confirms customer requests
- Develops working relationships with customer and answers questions / concerns
- Provides technical support and product training when necessary
- Maintains customer files
- Works with Production to obtain confirmation dates and shipment schedule
- Tracks on-time shipment for Dubuque and Dominican Republic locations and reports findings to management
- Responsible for communicating customer needs to Metrix management and production staff
- Responsible for product complaints, product returns, and credit requests
- Collects customer evaluation data and reports results to management
- Markets products and maintains company image through advertising, trade shows, brochures, website, social media, etc.
- Evaluates sales trends
- Develops sales budget
- Facilitates accounts receivable collection in coordination with the Customer Service Coordinator and contacts customers as necessary
- Oversees Customer Service and Shipping / Receiving functions
- Bachelor degree in Business Administration, Marketing, or related field preferred
- A minimum of two years sales experience required
- Medical device or healthcare background helpful
- Must be able to travel up to 10%, including overnight and weekends
- Must possess ability to influence others, organize workflow and provide follow-up in a timely manner
- ·Excellent communication and customer service skills required
- Lifts, carries, or moves objects up to 20 lbs.
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Business Development Representative - Dubuque, United States - The Metrix Company
Description
The Metrix Company, a medical device manufacturer, is seeking an experienced sales professional for an on-site role in Dubuque, Iowa. The person in this position is responsible for increasing product sales, maximizing margins, generating customer leads, and assuring customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
The Metrix Company offers an excellent compensation and benefits package, including health, dental, optical, life, and disability insurance, as well as a 401k and Profit Sharing Plan.
Candidates must be authorized to work in the United States. Employer will not sponsor applicants for work visas.
