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    Coordinator, Administrative Services - Tallahassee, United States - Florida A&M University

    Florida A&M University
    Florida A&M University Tallahassee, United States

    5 days ago

    Default job background
    Full time
    Description
    Coordinator, Administrative Services

    Job ID4663
    Location
    Tallahassee, FL - Main Campus
    Full/Part TimeFull-Time
    Regular/TemporaryRegular

    Position Vacancy Announcement

    Florida A&M University Student Health Services department is pleased to announce the acceptance of qualified applications for the Coordinator, Administrative Services vacancy.

    Responsibilities

    The Student Insurance Manager is responsible for the administration and overall management of the FAMU Student Health Insurance Plan (SHIP) which includes coverage for International Students and Graduate Assistants.

    This position also works with the University Risk Manager to support insurance coverage for international student athletes. The job includes both general management responsibilities and specific skilled tasks.

    Handles all facets of enrollment in the SHIP and facilitates claims processing coverage against state requirements; Coordinates and supervise insurance support for remote campuses; Works with ITS staff to process timely enrollment and charging of student accounts for SHIP enrollment; Maintains accurate records, including contract files, rosters, records of invoices and payments; Prepares reports as needed and participate in departmental and/or university committees as required; and responsible for maintaining patient confidentiality, in oral, written and electronic formats, consistent with ethics, state and federal regulations and Student Health Services and University policies.

    Minimum Qualifications

    Bachelor's degree in appropriate area of specialization and two years experience; or master's degree in an appropriate area of specialization.

    Recommended Competencies
    Ability to maintain an atmosphere of professional customer service;
    Ability to utilize multiple information system platforms (i.e., Blackboard connect, UHCRS Partner Center);
    Ability to facilitate timely enrollment and charges to student accounts;
    Excellent communicator, verbal and written, for one-on-one, small and large groups;
    Ability to interface effectively with multiple University departments (Legal, ITS, Financial Aid, etc.);
    Interfaces with insurance companies, community providers and other entities regarding the SHIP;
    Provides support and referrals to students experiencing upsetting situations; and
    Represents FAMU and Student Health Services through campus and SUS groups/meetings as needed.
    Pay Plan
    This is an Administrative and Professional (A&P) position.
    Conditions of Employment

    Successful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education.

    An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment.

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