Chief of Staff/ Marketing Manager - Boston, United States - ZS

Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more
Position Summary
The Marketing Strategy Manager serves as the "Chief of Staff" for the company's Chief Marketing & Communications Officer. In this role, you will be embedded as a critical member of the team. You will be a thought partner to the leadership team, helping to prioritize and drive key functional initiatives, and create the structure and processes that enable the Marketing & Communications team to achieve its vision, strategy, and key milestones.
This role will serve as a key connector and have broad visibility across the function, building collaborative relationships both within the space and across ZS to facilitate connectivity and efficiency. This involves providing strategic and operational support across 6 dimensions: 1) strategic project leadership, functional coordination & best practices, 2) strategic planning and budgeting, 3) people development and engagement, 4) headcount and financial performance tracking, and 5) communication, marketing, meetings, and team events planning and execution. 6) coordination of focus for the team administrative assistants
Responsibilities:
Strategic Project Leadership, Functional Coordination & Best Practices

• Drive special projects & initiatives (e.g. organizational goals initiatives, cross-functional prioritization, etc.)
• Define, implement and communicate best practices across the function to drive effectiveness
• Facilitate the selection and management of critical success metrics
• Drive an internal client feedback process to identify opportunities to increase client satisfaction
• Manage process improvement projects, etc.

Strategic Planning and Budgeting

• Drive function innovation and visioning exercises
• Drive the annual function strategic financial planning process, working with senior leadership team members to understand priorities, goals, and focus areas
• Help leadership identify areas of connection/synergy, opportunity, or issues through listening across the function
• Work across the team to create and track annual budget and ensure spend to plan

People Development and Engagement

• Create and drive robust onboarding programs to integrate new team members
• Help to organize learning function specific programs to advance relevant skills, effective coaching, and other learning-oriented initiatives in collaboration with the Learning & Development team and HR Business Partners
• Ensure completion of all mandatory legal trainings and processes for the team
• Support and facilitate internal transfer requests based on interest and expertise
• Organize repositories on the intranet, SharePoint, Teams, etc. and encourage knowledge sharing and best practices

Headcount and Financial Performance Tracking

• Partner with CMCO, HR and Finance on headcount and financial planning/modeling and tracking
• Support team staffing needs by working with functional leadership and broader HR team to ensure appropriate resourcing/hiring/promotion plans are in place to support function

Communication, Marketing, Meetings, and Events Planning and Execution

• Manage/collaborate on communication and marketing materials/events for space/functional team members
• Plan and execute meetings for Marketing & Communications, leadership, and broader ZS community
• Organize team-building events to help grow and maintain the team culture and community
• Facilitate collaboration between ZS global offices to best support function and ZS goals

Coordinate focus of team administrative assistants

• Collaborate with Administrative Manager on the professional development of Marketing & Communication team administrative professionals
• Prioritize work of the assistants to support team goals, while managing performance

Qualifications:

• Professional services firm, consulting or strategy/operations experience preferred
• BS required, MBA or other advanced degree preferred
• Business-minded (strong commercial instincts) paired with strategic planning skills
• Experience working in marketing - understanding broad organizational goals, tools, systems, processes, and administration
• Leadership experience and team building skills, including strong interpersonal skill, influence without authority, and people management
• Able to quickly internalize and understand a large volume of information, prioritize, and make timely decisions
• Strong business and financial acumen
• Effective communication skills, including executive level communication and large group presentations
• High quality written communication for business plans, initiative justification, and policy documentation
• Experienced project manager in leading change management initiatives
• Proven history of achieving results in challenging or ambiguous environments
• Experience creating or administering organization policy, measures, metrics
• Strong understanding of systems and processes - both overall purpose and landscape, as well as how to navigate and affect change
• Mastery of productivity and collaboration tools: MS Office - PowerPoint, Outlook, Excel, Teams
• Creative, driven, positive, trustworthy, willing to take on tasks at any level to ensure success

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.
NO AGENCY CALLS, PLEASE.
Find Out More At:

#LI-CA1