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Fulfillment Associate - Rockville, United States - KITH
Description
ABOUT THE ROLE
Location:
Williamsburg Store
Status:
Part-Time
Compensation:
$20.00/HR
Position Summary:
The Kith Fulfillment Associate is an integral piece of their store's e-commerce and overall back-of-house operations.
They will primarily focus on efficiently supporting and executing the fulfillment of all e-comm orders from their respective store, while acting as additional support for the overall store team.
Following the direction of the Fulfillment Lead and brand guidelines, the Fulfillment Associate will ensure all e-comm orders and other assigned tasks meet the brand standards for customer service and turnaround time.
From picking & packing to shipment tracking, and inventory/order accuracy, they will be the primary support for their store's e-commerce experience & execution.
The Fulfilment Associate will also flex to other areas of the Store, as the business requires.RESPONSIBILITIES
Primary Responsibilities:
Following the direction of the Fulfillment Lead and/or Store Leadership to execute tasks that streamline the store's e-commerce cycle.
Follow Standard Operating Procedures to ensure all orders are efficiently and accurately processed.
Ensure assigned tasks are completed in an efficient and accurate manner.
Help track and maintain all outgoing e-commerce orders for their store.
Efficiently communicate order details/status when requested by the Fulfillment Lead, Store Leadership or HQ partners.
Support the Fulfillment Lead and Store Leadership in maintaining an organized e-commerce order system.
Assist in maintaining a clean and safe workspace.
Executing any necessary or assigned tasks before, during or after regular store operating hours.
Ensure adherence to all company policy and procedures.
Flex to support the overall store team, when the business requires or as directed by Store Leadership.
Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store and e-commerce customer service.
Display expert knowledge of product, company history, policies, and store/company strategies.
Provide a friendly and welcoming environment to both our external and internal clients.
Special Projects:
Participate and assist in Physical Inventories as required by the business.
Assist Merchandising team during visual initiatives as required by the business.
REQUIREMENTS
Experience:1+ years working in a retail operations position1+ years in a retail/apparel environment is a plus6+ months of e-comm order fulfillment
Skills/Abilities:
Basic computer skillsFamiliarity with Shipping services such as but not limited to UPS, FedEx, DHLAbility to meet the physical requirements of the jobStanding/Walking for prolonged periods of timeLifting or moving up to 30 poundsBending, twisting as well as climbing of ladders and other physical tasks related to standard retail operationsEfficient time management skillsEfficient communication with customers, peers, or Direct-Reports
WHO YOU ARE
Professional Characteristics:
Team-PlayerSupportiveSelf-starterGoal oriented
Personal Characteristics:
OrganizedCommunicativeReliable & trustworthy
WHO WE ARE
Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with.
Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.
Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z.
to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships.
As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for.
Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.
Kith is an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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