- Receives original content from RD&E technicians, engineers & scientists, and places the content in proper formatting into existing templates. Tech Writer is responsible for language simplification and clarity without altering technical aspects of the content.
- Sits with RD&E technicians, engineers & scientists to capture original content directly during hands-on process & procedures, converting that information into first drafts of technical content for review by RD&E SMEs.
- Modifies documentation in Windchill as changes are requested by RD&E SMEs, Operations, Manufacturing or external clients.
- Leads the effort to get documents completed in a timely fashion, which means managing the workflow between the various staff and stakeholders required to finalize content.
- Perform annual audits on technical documentation to ensure that the items in repositories outside Windchill are in sync with Windchill, and correct any discrepancies.
- Maintains documentation in Windchill (WFRD PDM system)
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Companys Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Companys Rules to Live By
- Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
- Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
- Responsible for being familar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherfords Management System
- Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
- Demonstrated ability to lead in process and guidelines improvement
- Works with the Wireline (WL) Products Team to create the field operations and repair & maintenance manuals needed to support the business.
- Works with the WL Products customer support staff to update documents, improve readability, make corrections, etc.
- Works with the WL Services WISE Team to update documents as requested by field operations.
- Works with the WISE and RDE Teams to create missing documents needed to support operations.
- Serve as an SME for general writing and Word support to field staff creating document markups or creating original content.
- Keep current with WISE Queries which they monitor to provide timely feedback for operations on document related tasking.
- Maintains effective communications with all key stakeholders both internal and, where appropriate, external
- Can communicate with others effectively in speaking and in writing. Uses vocabulary required to successfully express thoughts, ideas and explanations.
- Demonstrated ability to clearly present ideas to an audience of colleagues and audience outside of product line.
- All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses
- Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure
- Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience
- Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential
- Is committed to continuous personal development and sharing knowledge
- Demontrates leadership, ethical behaviour and adherence to Weatherford standards at all times
- Provides mentoring and training to others
- Builds reciprocal relationship with team members and shares experiences, new ideas, and learnings with team members
- Has regular interactions with cross functional members of the project team (product owners, stakeholders, SMEs, and when necessary clients/customers)
- Leads and contributes to technical reviews and works well with a team of peers
- Drives improvements by adopting emerging technologies where possible
- Bachelors degree in English or communication related field
- 2 - 5 years experience technical writing
- 2 - 5 years experience technical writing in oil and gas industry
- Strong command of English language and grammar
- Excellent communication skills, both oral and written
- Ability to work independently or in groups
- Ability to capture data at bench with RDE staff
- Knowledge of engineering or engineering technology
- Knowledge of Standard Technical English (STE)
- Advanced skills in Microsoft Office Suite and Adobe Acrobat
- Template creation
- Organized and detail-oriented
- Experience working with ArborText Editor
- Desktop publishing
- Knowledge of various types of documentation (Procedures, Work Instructions, Test Sheets, etc.)
- Editing and formatting skills
- Ability to work well with all levels of personnel.
- Proficient working with FrameMaker
- Proficient in the use of STE (Simplified Technical English)
- Experience working with Windchill
- Advanced skills with ArborText Editor (template creation, profiling, etc.)
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Technical Writer - Houston, United States - Weatherford
Description
OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.
When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsibilities
Weatherford is hiring a Technical Writer for our Spencer Road Research & Devolopment facility in Houston, TX.
Job Purpose
The Wireline Technical Writer is responsible for leading the effort to maintain the existing manufacturing, field facing and client facing documentation specific to the Wireline (WL) Products and Wireline Services activities. The Tech Writer is the internal subject matter expert (SME) for utilizing the principles of Simplified Technical English (STE) in order to ensure that documents created or updated are suitable for English as a Second Language (ESL) readers or for translation. The Tech Writer is the interface between the engineering and scientific staff that creates the original content, modification content and the outside world.
Roles & Responsibilities
DOCUMENT CREATION & MAINTENANCE
Experience & Education
REQUIRED
REQUIRED
This role may require domestic and potentially international travel: <10%
