- Troubleshoots and resolves complex infrastructure hardware and software problems for multi- user computer platforms.
- Installs and maintains infrastructure hardware and software.
- Develops and implements standard practices for support and maintenance activities.
- Guides less experienced personnel in problem resolution activities and resolves more complex technology issues.
- Guides performance monitoring, tuning, availability, and capacity planning of multi-user computer platforms.
- Guides strategy, engineering, design, and project management of multi-user computer platforms.
- Develops and maintains diagrams documenting systems.
- Guides in technology evaluation and selection processes, ensuring compatibility between client requirements and technical performance as well as documents analysis and recommendations.
- Guides and addresses vendor and product issues to support the business.
- Develops and maintains relationships with clients, peers, vendors and management.
- Works in conjunction with IT Security to ensure that company security is not compromised.
- Participates in development of satisfactory backup and restore practices as well as disaster recovery planning and testing.
- Guides in establishing processes and procedures that improve efficiency and support compliance with federal and regulatory requirements.
- Possesses a detailed knowledge of various technologies and demonstrates the ability to leverage and appropriately integrate those technologies within the current environment.
- Balances technology integration alternatives and recommends action with consideration to both technical efficiency and effectiveness.
- Bachelor's degree and 4+ years of experience; additional years of directly applicable experience may be accepted in lieu of a degree.
- Experience with PowerShell scripting.
- Solid background with SQL queries.
- A consultative/advisory mindset with the ability to design.
- Experience in troubleshooting application issues in virtualized environment.
- Incident Management, Problem Management, Change Request Management.
- Collaboration with the team in implementing new technology initiatives, standards major changes or upgrades to production environments.
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System Center Configuration Manager - Fort Meade, United States - Gridiron IT
Description
GridIron IT is seeking a System Center Configuration Manager (SCCM) local to the Ft. Meade, MD Area.
Active Secret Clearance Required
PRIMARY RESPONSIBILITIES:
BASIC QUALIFICATIONS: