Client Services Supervisor - Bala-Cynwyd, United States - Hands From The Heart Home Healthcare

Mark Lane

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Mark Lane

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Description

Hands from the Heart Home Healthcare Services is actively seeking an experienced Administrative Homecare professional at the Supervisory level.


What we will do for you:

  • Competitive Salary
  • Comprehensive health package that includes health, vision and dental.
  • Employer paid life Insurance
  • 401k with a company match
  • Paid Vacation
  • Paid holidays
  • Upward Mobility
  • Amazing company culture

Duties and Responsibilities:


  • Client Services Managers will provide direct supervision and support to the scheduling team under the direction of the Director of Client Services
  • Forward facing role, communicating with clients and caregivers
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your caseload while proactively growing it
  • EVV compliance
  • Processing APS reports and EIM's
  • Develop strong, communicative relationships with the team
  • Submit reports on a weekly basis

Qualifications for a Client Services Manager:

  • Prior Managerial Home Care experience
    required:
-
Bilingual (Spanish/English) preferred:


  • Bachelor degree is preferred
  • Prior knowledge of/experience with ClearCare preferred
  • Prior home care experience required
  • Prior supervisory experience required
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Please feel free to visit our social media (follow/like us or send a DM)

Website:


Facebook:


Instagram:


Linkedin:


Benefits:


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

Client Services: 5 years (preferred)

  • APS and EIM Report: 5 years (preferred)
  • Supervisory: 5 years (preferred)

Work Location:
In person

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