Client Services Supervisor - Bala-Cynwyd, United States - Hands From The Heart Home Healthcare
Description
Hands from the Heart Home Healthcare Services is actively seeking an experienced Administrative Homecare professional at the Supervisory level.
What we will do for you:
- Competitive Salary
- Comprehensive health package that includes health, vision and dental.
- Employer paid life Insurance
- 401k with a company match
- Paid Vacation
- Paid holidays
- Upward Mobility
- Amazing company culture
Duties and Responsibilities:
- Client Services Managers will provide direct supervision and support to the scheduling team under the direction of the Director of Client Services
- Forward facing role, communicating with clients and caregivers
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your caseload while proactively growing it
- EVV compliance
- Processing APS reports and EIM's
- Develop strong, communicative relationships with the team
- Submit reports on a weekly basis
Qualifications for a Client Services Manager:
- Prior Managerial Home Care experience
required:
Bilingual (Spanish/English) preferred:
- Bachelor degree is preferred
- Prior knowledge of/experience with ClearCare preferred
- Prior home care experience required
- Prior supervisory experience required
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Please feel free to visit our social media (follow/like us or send a DM)
Website:
Facebook:
Instagram:
Linkedin:
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
Client Services: 5 years (preferred)
- APS and EIM Report: 5 years (preferred)
- Supervisory: 5 years (preferred)
Work Location:
In person
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