- High school diploma or GED
- Strong verbal and written communication skills
- Telephone operator or high call volume experience
- Competitive wages
- Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
- Generous paid time off (PTO) program
- Seven (7) company paid holidays
- 401(k) retirement plan with company match
- An organization focused on People, Passion, Purpose and Progress
- Inspirational culture
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customer service representative
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Family Dollar Lansing, United StatesFamily Dollar - 909 W HOLMES RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Court One Athletic Clubs East Lansing, United StatesJob Description · Job DescriptionDo you have the desire to work in a fast-paced, fun environment, interacting with a diverse group of people? Look no further Here at Court One Athletic Clubs we improve lives through commitment and exercise Come join a leader in the health & fitne ...
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NeoPollard Interactive Lansing, United StatesWe are NeoPollard Interactive. Digitally born, player-focused, and proudly powering the most profitable iLottery programs in North America through our interactive games, powerful gaming systems, and comprehensive suite of player services. · We are innovative. From inception, inn ...
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Veolia WTS Lansing, United StatesJob Description · Job DescriptionCompany Description · Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for al ...
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Fuerstenau Burkett Agency Lansing, United StatesJob Description · Job DescriptionPOSITION OBJECTIVE: · To provide support for clients, prospects, and agency staff. · EMPLOYMENT QUALIFICATIONS:Property Casualty License (if not licensed currently, we can help you obtain) · Minimum High School diploma or equivalent required. · 1- ...
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Josh Orler - State Farm Agent Lansing, United StatesJob Description · Job DescriptionAre you ready to join a dynamic team that's been making waves in insurance since 2016? Look no further · Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Michigan - we offer flexible sc ...
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Michigan Farm Bureau Lansing, United States· Agency Customer Service Representative/Trainer · US-MI-Lansing · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Customer Service/Support · Agent Development Office (Lansing) · Overview · Agency Customer Service Representative/Trainer Objective · To lead the ...
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Bilingual Customer Service Representative
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Spectrum Innovations Edgemont, United StatesWHAT A CUSTOMER SERVICE REPRESENTATIVE IN THE INTERNAL SERVICE AT RVM DOES · You are the contact person for your customers' concerns - and that includes all operational insurance matters. As a true team player, you are familiar with commitment, flexibility, and empathy. With pass ...
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Customer Service Representative
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Michael Church - State Farm Agent East Lansing, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Technical Services Help Desk Representative II
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Agency Customer Service Representative/Trainer
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Michigan Farm Bureau Lansing, United StatesOBJECTIVE: · Agency Customer Service Representative/Trainer Objective · To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent ...
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Customer Service Representative
2 weeks ago
CVS Pharmacy Lansing, United StatesPay $17.50/hr. Meritain Health's Call Center has an opening for Remote Customer Service Representatives in our Lansing, MI office. This position handles customer service inquiries and problems via telephone, internet or written correspondence. Custom Customer Service Representati ...
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Member Service Representative
3 weeks ago
This Way LLC Lansing, United StatesOur partner, a financial institution in Lansing, MI, is seeking a Member Service Representative who is passionate about providing exceptional customer service and building genuine connections with members. This role involves handling various financial transactions, assisting memb ...
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Member Service Representative
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CASE Credit Union Lansing, United States(Please complete application in its entirety) Want to work somewhere where you make a difference? CASE Credit Union is looking for individuals who are passionate about making a positive impact in their community. Our Member Service Representatives provide world-class customer ser ...
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Customer Service Representative
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Peckham Lansing, United States**Health Benefits.** Medical with HSA options, as well as dental, vision, and life insurance. * **Location:** 2511 N Martin Luther King Jr Blvd, Lansing, MI 48906 · **Hours:** Both **full and part time** shifts available between Mon Fri 8:00AM 10:00PM, possible/occasional shift ...
Patient Services Representative - Lansing, United States - Specialty Eye Institute
Description
Job Description
Job DescriptionDescriptionAs a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Patient Services Representative assists with appointment scheduling activities for all practice centers.Schedule
What you will be doingAccurate computer input of patient demographics.
Procure appropriate referrals and type referral follow-up letters when necessary.
Assure daily schedules and medical records are reviewed.
Schedule patient appointments when needed.
Filing and distribution of patient medical records.
Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels.
Completion of data spreadsheets in timeframe specified by organizational processes.
Answering and managing of multi-line phone system.
Processing of faxes daily.
Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..)
Verification of medical benefits for surgery and injections.
Discuss benefits and costs of non-covered benefits with patients
Complete consent and other necessary forms for surgery
Forward packet of surgical paperwork to appropriate surgical facility/hospital
Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.
Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements
Type History & Physical forms
Able to accurately complete surgery encounter form.
Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties assigned to accomplish the task at hand.
What you knowRequired
Desire
What you will receive
