-
Account Manager
3 weeks ago
Mike Edmundson - State Farm Agent Clermont, United States**Benefits**: · - Bonus based on performance · - Competitive salary · - Health insurance · - Paid time off · - Training & development · Position Overview · State Farm Insurance Agent located in Clermont, FL is seeking an outgoing, career-oriented professional to join their team. ...
-
Account Manager
4 days ago
City Wide Facility Solutions Union, United States PermanentTerritory will cover greater Cincinnati · City Wide Facility Solutions is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client. But we do more than just manage maintenance s ...
-
Account Manager
3 weeks ago
GroundSystems Inc Union, United StatesJob Purpose The Account Manager is the primary customer contact for contracted accounts. Account managers are responsible for timely follow up and follow thru with customer to ensure a positive relationship, complete satisfaction and renewal of accounts. Account Managers propose ...
-
Account Manager
3 weeks ago
City Wide Facility Solutions Union, United StatesTerritory will cover greater CincinnatiCity Wide Facility Solutions is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client. But we do more than just manage maintenance servi ...
-
Accounting Manager
3 weeks ago
Jobs for Humanity Union, United StatesCompany Description · Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: FIS Global · Job Description · Position Type : · Full time · Type Of Hire : ...
-
Account Manager
2 weeks ago
GroundSystems Inc Union, United StatesJob Purpose · The Account Manager is the primary customer contact for contracted accounts. Account managers are responsible for timely follow up and follow thru with customer to ensure a positive relationship, complete satisfaction and renewal of accounts. Account Managers prop ...
-
Radiant Ventures Elsmere, United StatesFrom medium-sized companies to global players - the FERCHAU Bremen-City branch is the perfect partner in almost every industry for engineering or IT projects in the city-state on the Weser river. We connect people and technologies and actively shape our future. You know what it t ...
-
Senior Accounting Manager
6 days ago
Fifth Third Union, United StatesExperienced manager with primary responsibility for the management of one or more functional accounting teams (functional accounting teams may include LOB accounting, Shared Services, etc). Additionally responsible for managing assignments involving Accounting Manager, Accounting ...
-
Account Operations Manager
3 weeks ago
Emcor Inc Union, United StatesAbout Us:EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, ...
-
Major Account Manager
2 days ago
Spectrum Union, United StatesLocation: Cincinnati, Ohio Date Posted: Date posted 05/29/2024 Areas of interest: Account Management, Business Development, Enterprise Sales Requisition Number: Business unit: Spectrum Enterprise SCM 265 Ready to use your expertise in th Account Manager, Healthcare, Enterprise, M ...
-
Senior Accounting Manager
3 weeks ago
Fifth Third Union, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Experienced manager with primary responsibility for the management of one or more fu ...
-
Dealer Account Manager
3 weeks ago
Hankey Group Union, United States** Dealer Account Manager** · **Job Category****:** Sales **Requisition Number****:** DEALE04880 Showing 1 location **Job Details** · **Description** · **WESTLAKE FINANCIAL SERVICES** · Westlake Financial Services is the largest privately held finance company in the Nation. ...
-
Account Manager, Retail
3 weeks ago
Trax Retail Ltd. Union, United States** Account Manager, Retail** · Cincinnati Full-time Management **About The Position** · Trax is expanding business with Retailers around the globe. In the United States we have launched multiple pilot engagements with large national Retailers. We are looking to hire an Account ...
-
Dealer Account Manager
2 weeks ago
Westlake Services Union, United States** Dealer Account Manager** · **Job Category****:** Sales **Requisition Number****:** DEALE005420 Showing 1 location **Job Details** · **Description** · **WESTLAKE FINANCIAL SERVICES** · Westlake Financial Services is the largest privately held auto finance company in the Nat ...
-
Digital Account Manager
2 days ago
Helium SEO Union, United StatesDigital Strategy Consultant - Level 1Are you a passionate digital marketer looking to make a real impact? Helium SEO is seeking a dynamic Account Manager to drive success for our valued clients and elevate their digital marketing efforts.As a Digital Strategy Consultant, you can ...
-
Sales Account Manager
2 days ago
Air Products Union, United StatesAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safes ...
-
Digital Account Manager
17 hours ago
Helium SEO Union, United StatesDigital Strategy Consultant - Level 1 · Are you a passionate digital marketer looking to make a real impact? Helium SEO is seeking a dynamic Account Manager to drive success for our valued clients and elevate their digital marketing efforts. · As a Digital Strategy Consultant, ...
-
Dealer Account Manager
3 weeks ago
Westlake Services Union, United StatesWESTLAKE FINANCIAL SERVICESWestlake Financial Services is the largest privately held auto finance company in the Nation.We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best f ...
-
Account Manager, Retail
3 weeks ago
Trax Union, United States** Account Manager, Retail** · Cincinnati Full-time Management **About The Position** · Trax is expanding business with Retailers around the globe. In the United States we have launched multiple pilot engagements with large national Retailers. We are looking to hire an Account ...
-
Sales Account Manager
17 hours ago
Air Products Union, United StatesAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safes ...
Account Manager - Union, United States - MP
Description
MP is a full-service HR and payroll services provider headquartered in Beverly, Massachusetts.Our powerful HCM platform and team of HR professionals provide a full range of solutions, from payroll and time and attendance to benefits administration, talent acquisition, HR consulting services and more to help clients reduce risk, ensure compliance, and streamline operations.
The Account Manager is a client focused role, responsible for maintaining the relationships with a specified set of clients.The Account Manager will both address general administration issues, as well as supporting clients with the ongoing use of iSolved.
This position requires strong desire to provide excellent customer service, superior troubleshooting skills and attention to detail, expert knowledge of iSolved, and also the capacity to recognize and pursue growing the relationship with their clients through education and upsell & cross sell opportunities.
This role will independently manage customer accounts, and exercise their discretion when analyzing unique situations and offering and best judgement and guidance for our customers.
The Account Manager role is a frequent point of contact for our clients and must make a powerful positive impression with every encounter.
WHAT WILL YOU DO:
Proactively evaluate and work with clients ensuring the client has an optimal experience with all facets of their set-up.
Educate customers on unused components of iSolved (as appropriate based on the Account Manager's knowledge of the client's operation) and support the customer in expanding their use of iSolved.
Research, troubleshoot and resolve client inquiries as part of ongoing support for assigned client set.Recommend solutions for various Benefits, HR, Time and Tax needs, proactively identifying upsell/cross-selling opportunities.
Assists clients with general inquires.
Support customers via phone and email.
Train clients on HCM/payroll platform to ensure clients are able to manage all aspects of their HCM & payroll operations independently.
Accurately and completely document all customer interactions in our CRM system.Facilitate cross departmental interactions with other teams at MP to ensure open communication for the benefit of our client's success.
Continuously seek out process improvement opportunities and take ownership to implement positive change.Other duties may be assigned as needed.
WHO ARE YOU:
2+ years of experience working with a Payroll/HCM software and/or 2+ years of experience supporting clients with SaaS solutions.
Bachelor's degree preferred.
Strong interpersonal skills with the ability to communicate effectively, both verbally and in writing.
Outstanding customer service skills are required.
Excellent time management skills and ability to meet deadlines, prioritize and manage several tasks effectively.
Ability to see the big picture, utilizing good business judgement to help our customers be successful with their iSolved account.
Ability to learn technology quickly through instruction and self-training.Attention to detail & results oriented.
WHO WE ARE:
We offer competitive compensation, including a comprehensive benefits package that includes health insurance with an FSA option, retirement plans, paid time off, wellness benefits and opportunities for growth and professional development.
MP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified individuals of all backgrounds.
If you require reasonable accommodation during the application or interview process, please inform us and we will make every effort to accommodate your needs.