PC Network Support Tech 3-Elkton MD - Northrop Grumman

Northrop Grumman Elkton, United States

3 weeks ago

Description

Location:
Elkton, Maryland, United States of America

2 more

Clearance Type:
Secret

Telecommute:
No- Teleworking not available for this position

Shift:

1st Shift (United States of America)

Travel Required:
Yes, 10% of the Time

Positions Available:

1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.

Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way.

Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible.

Our employees are not only part of history, they're making history.

The Northrop Grumman Enterprise Services organization is seeking an experienced PC Network Support Technician at its Elkton, MD location.

The selected candidate will work with the ITS Network and EDN teams to identify and pursue possible connectivity to Enterprise Distributed Network (EDN), in a Manufacturing environment.

He/she will work with EDN resources to find ways to automate as much of the patching and virus updates as possible.

Additional Duties Include:

Creation and management of ISSP's and related documentation for unclassified off-net computers in Archer GRC
Work with all involved organizations to create and execute POAMs (Plan Of Actions and Milestones) and document in Archer GRC.
Conduct a continuous monitoring program for all off network (enclaved) computers
Coordinate with local operations supervisors to schedule patching, virus updates and other hardware and software support for all unclassified off-net and advanced manufacturing computers around shop floor production schedule to eliminate/minimize production downtime and ensure no lost product due to unexpected/unplanned IT activities
Perform monthly patching, virus updates and other hardware and software support per DFARS and CMMC controls and requirements.
Provide off-hour on-call support and after-hours and/or weekend work based on shop floor production schedule when required
Perform advanced troubleshooting, hardware, software and systems installs for all shop floor computers
Perform advanced off-net and shop floor systems support for server and system administration
Perform network technician/hands-on support to ITS Network and EDN teams to support connectivity to EDN and Network trouble-shooting (check ports, patch-thru's, basic port-config
Work with local Facilities Engineering/Operations/Manufacturing and Process Engineering to help create configurations and BOMs for new hardware and software that needs purchased as part of a shop floor equipment purchase and/or capital/facilities request
Work with InfoSec and local business leadership to support audits and audit findings on off-net equipment
Work with InfoSec to ensure compliance with DFARS and CMMC requirements and controls
Work with equipment vendors to update hardware, software and connectivity to the equipment
Work with vendor to troubleshoot problems
Ensure system, configurations, data etc are backed up and secure for DBR purposes

Basic Qualifications:

High School diploma or equivalent and a minimum of 5 years technical support experience
Creation and management of Information System Security Plans (ISSP)
Must be able to lift and carry a minimum of 50 lbs.
Must be able to spend an entire work day on their feet (walking, standing, crawling under desks)
Must be able to obtain / maintain DoD classified clearance

Preferred Qualifications:

Customer relationship skills - must have a passion for customer support
Strong troubleshooting and problem-solving abilities
Understanding of NIST and CMMC compliance and controls
Implementation and management of controls for compliance to NIST and CMMC
Prior experience supporting Operations in a Manufacturing environment
Must maintain a neat and organized work area
Strong verbal and written communication skills
Ability to complete multiple simultaneous projects in a timely manner
Self-starter/ Quick learner / self-directed
Work with minimal supervision in a fast paced environment

Salary Range:
$52,100 - $86,800

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives.

In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce.

We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
Enjoy benefits like work-life balance, education assistance and paid time off.
Did you know?

Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built.

Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.

#J-18808-Ljbffr

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