Responsibilities:-
Customer service representative
1 week ago
Skyline Enterprises Cambridge City, United StatesCustomer Service Representative (m/f/d) in Cambridge City · We are looking for reliable and flexible employees as customer service representatives (m/f/d) in 01099 Dresden. · About Us · Ranger Marketing & Sales GmbH has been the leading German company for personal consulting of p ...
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Customer Service Representative
2 weeks ago
Lawn Doctor Somerville, United StatesLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. · The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills inc ...
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Customer Service Representative
2 weeks ago
Partners HealthCare Somerville, United States Full timeDescription About Us · As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Ho ...
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Produce Customer Service
2 weeks ago
Wegmans Medford, United States**Produce Customer Service** · Medford, MA Location Medford, MA Pay Starting rate up to $16.50 / hour with experience EARN A BONUS UP TO $1,000 Hiring immediately · At Wegmans our Produce department helps customers live healthier, better lives by offering a variety of delicious ...
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Customer Service at
2 weeks ago
Boston, MA Chelsea, United StatesJob Description · Job DescriptionKeystone Restorations & Builders, Inc. in Chelsea, MA is looking for one customer service to join our team. Our ideal candidate is attentive, motivated, and reliable. · Responsibilities · Greet customers and make them feel at home · Answer any que ...
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Customer Service Associate
2 weeks ago
East Cambridge Savings Bank Malden, United StatesJob Description · Job DescriptionPosition Title: Customer Service Associate · Department: Retail · Grade: 6 · East Cambridge Savings Bank's Retail Division is actively recruiting for Part-Time Customer Service Associates. · Assigned work location may include Arlington, Belmont, ...
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Customer Service Representative
4 weeks ago
Mass General Brigham Somerville, United StatesRespond to patient/guarantor concerns which span a wide range of issues including payer denials, coding accuracy/appropriateness, secondary billing, Coordination of Benefits, verification of co-payments/co-insurance/deductibles and verification/updat Customer Service Representati ...
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Customer Service Rep
3 weeks ago
Massachusetts General Hospital Somerville, United StatesJob Description Customer Service Rep **Description** · **General Summary :** · **Under the general direction of the Transportation Supervisors and within established hospital and departmental guidelines, The Customer Service Representative (CSR) performs a broad range of activi ...
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Customer Service Manager
2 weeks ago
Famous Supply Chelsea, United States Full timeFamous is looking for a Customer Service Manager at our Chelsea, MI location (MUST BE ABLE TO TRAIN AT OUR TOLEDO, OH LOCATION). · The CSM is responsible for ensuring a great customer experience to our contractors. You lead a team of 1- 2 associates focused on order fulfillmen ...
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Customer Service Consultant
2 weeks ago
Morph Management Somerville, United StatesIs This You? · You are a natural conversationalist, quick on your feet, and you are adept at building customer relationships and rapport. You can confidently engage customer sales leads and develop an initial interest in our green energy products into a sale. You must be a great ...
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Customer Service Manager
2 weeks ago
The LaSalle Group Somerville, United StatesLaSalle Network has partnered with a Global Manufacturing company that specializes in the production of Machine tools. They are looking for a skilled and passionate Customer Service Manager to join their dynamic team. · Customer Service Manager Responsibilities: · Efficiently ...
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Customer Service Associate
10 hours ago
Walgreens Arlington, United StatesWalgreens - JobID: [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient chec ...
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Customer Service
2 weeks ago
Professional Staffing Group Boston, United StatesCustomer Service / Data Entry Openings ($18-19/hr) · About the opening:Pay rate of $18-19/hr. · Remote work opportunity. · Responsibilities:Receive and process inbound faxes from providers. · Verify and complete missing prescription information. · Enter data accurately into the d ...
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Customer Service Associate
2 weeks ago
East Cambridge Savings Bank Arlington, United StatesJob Description · Job DescriptionPosition Title: Customer Service Associate · Department: Retail · Grade: 6 · East Cambridge Savings Bank's Retail Division is actively recruiting for Full-Time Customer Service Associates. · Assigned work location may include Arlington, Belmont, ...
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Customer Service Representative
10 hours ago
Admiral Metals Winchester, United StatesJob Title: Customer Service Representative · Primary Responsibility · The Customer Service Representative will assist sales with tracking orders, investigate shipping issues and manage customer accounts. They will also enter and track data in sales databases and provide reports ...
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Spectrum Innovations Chelsea, United StatesWith enthusiasm and motivation, we make our fashion brands OPUS and someday successful throughout Europe. We want to continue building on this success with our growing network. We are rethinking shopping. We have big goals and work in detail. · In sales, our focus is on collabora ...
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Customer Service Representative
4 weeks ago
EcoShield Pest Solutions Winchester, United StatesOverview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering a ...
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Customer Service Rep
1 week ago
Parker Hannifin Corporation Winchester, United States}, 2000); } Reporting to the Customer Service Manager, you will be responsible for creating, managing, and following up on customer quotations and proposals. In this dynamic role you will work closely with Cost Engineering, Pricing Analysts, and Stra Customer Service, Service Man ...
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Customer Service Associate
10 hours ago
Walgreens Winchester, United StatesWalgreens - JobID: [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient chec ...
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Customer Service Agent
4 weeks ago
Ethosvet Winchester, United States**Ethos Veterinary Health** · **Customer Service Agent** · **Client Care - Woburn, MA - Full Time** · **Summary:** The **Customer Service Agent** is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospita ...
Sales Associate Customer Service - Medford, MA, United States - Fire Equipment Inc
Description
Job Overview:
As an Inside Sales Representative, you will play a pivotal role in managing and processing quotes for Fire Safety deficiencies within a specified territory.
Your responsibilities will include evaluating tech submissions, providing detailed quotes, working cross functionally with other departments, and ensuring seamless communication with customers to drive sales growth.
This position requires exceptional organizational skills, must be comfortable making daily calls, ability to close a sale, strong attention to detail, and the ability to meet monthly sales targets.
*Fire Safety/Industry experience is a mustReview and approve submitted tech cases on a daily basis.
Prepare comprehensive quotes including materials, labor, truck charges, sales tax (where applicable), manufacturer surcharges, and a detailed description of services provided.
Contact third-party distributors/vendors to obtain pricing information for labor and materials as needed.Communicate with customers via phone and email and follow up on every proposal sent.
Ensure timely follow-up within 24/48 hours after sending quotes to customers.
Manage approved deficiency opportunities by closing them as wins and creating necessary work orders for scheduling.
Collaborate with Operations Teams to schedule and ensure timely completion of work without the need for return trips.
Meet monthly sales quotas both individually and as a team.
Compensated with a base salary plus commission structure.
Supervisory
Responsibilities:
This position does not have any supervisory responsibility
Qualifications:
.
Strong communication skills, both written and verbal.
Fire Safety/ Industry experience is a must
Excellent organizational and time-management abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office Suite and CRM software preferred. (Salesforce preferred.)
Previous experience in inside sales, customer service, or related field preferred
High school diploma or equivalent required; Bachelor's degree preferred.
COMPETENCIES:
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates resultsInitiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Job Overview:
As an Inside Sales Representative, you will play a pivotal role in managing and processing quotes for deficiencies within a specified territory.
Your responsibilities will include evaluating tech submissions, providing detailed quotes, working cross functionally with other departments, and ensuring seamless communication with customers to drive sales growth.
This position requires exceptional organizational skills, must be comfortable making daily calls, ability to close a sale, strong attention to detail, and the ability to meet monthly sales targets.
Responsibilities:
Evaluate and quote all deficiencies submitted by Technicians during inspections within the assigned territory.
Review and approve submitted tech cases on a daily basis.
Prepare comprehensive quotes including materials, labor, truck charges, sales tax (where applicable), manufacturer surcharges, and a detailed description of services provided.
Contact third-party distributors/vendors to obtain pricing information for labor and materials as needed.Communicate with customers via phone and email and follow up on every proposal sent.
Ensure timely follow-up within 24/48 hours after sending quotes to customers.
Manage approved deficiency opportunities by closing them as wins and creating necessary work orders for scheduling.
Collaborate with Operations Teams to schedule and ensure timely completion of work without the need for return trips.
Meet monthly sales quotas both individually and as a team.
Compensated with a base salary plus commission structure.
Supervisory
Responsibilities:
This position does not have any supervisory responsibility
Qualifications:
.
Strong communication skills, both written and verbal.
Excellent organizational and time-management abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office Suite and CRM software preferred. (Salesforce preferred.)
Previous experience in inside sales, customer service, or related field preferred
High school diploma or equivalent required; Bachelor's degree preferred.
COMPETENCIES:
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates resultsInitiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.QRnvxNXgS3