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    Assistant Manager - Charlotte, United States - Sams Xpress Car Wash

    Sams Xpress Car Wash
    Sams Xpress Car Wash Charlotte, United States

    4 weeks ago

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    Description

    Job Description

    We are currently looking for a dedicated individual to join our team at one of our locations as an Assistant Manager. This role will support the Site Manager in running our car washes efficiently to ensure productivity and profitability. The Assistant Manager will be a key team leader, providing top-notch customer service to both car wash customers and employees. Accountability for the team's overall performance during the assigned shift is crucial.

    Essential Duties and Responsibilities

    • Foster a positive work environment that encourages open communication, feedback, and innovation
    • Motivate the car wash team through continuous coaching and development
    • Communicate effectively with employees at all levels
    • Maintain accurate records and documentation
    • Ensure compliance with all company policies and procedures
    • Maintain a professional appearance and attitude
    • Manage the team effectively during the shift, including cash control procedures
    • Drive sales, control expenses, and maximize profitability
    • Focus on delivering exceptional customer service and car quality
    • Provide necessary tools and support for exceptional customer experiences
    • Handle customer escalations and resolve complaints efficiently
    • Maintain a clean and organized site appearance
    • Perform other duties as assigned by the Site Manager

    Qualifications

    • High school diploma or equivalent
    • Demonstrated leadership skills with a positive attitude
    • Ability to remain calm and think clearly in a fast-paced environment
    • Strong attention to detail and ability to multitask effectively
    • Positive and team-oriented mindset
    • Professionalism, honesty, and ethical standards
    • Proficiency in Microsoft Office Suite
    • Reliable transportation required
    • Effective communication skills with staff and customers
    • Willingness to undergo pre-employment testing

    Physical Requirements

    • Stand for extended periods in various weather conditions
    • Use hands and arms frequently
    • Lift items up to 20 pounds without assistance
    • Occasionally lift items 25–50 pounds with assistance

    Work Environment

    • Work outdoors in different weather conditions
    • Flexible hours, including evenings and weekends
    • Must be able to work 10-12 hour days

    Benefits

    • Competitive salary
    • Opportunities for professional growth
    • 401(K) with employer match
    • Employee referral bonus
    • Training and development programs
    • Medical, Dental, and Vision Insurance for full-time employees
    • Company-sponsored Group Term Life Insurance for full-time employees

    FURTHER INFORMATION

    This overview provides a snapshot of the role's responsibilities and requirements and is not exhaustive. Team members may be asked to take on additional tasks as needed. Join us at Sam's Xpress Car Wash for a fulfilling career with great training and development opportunities!

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