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Internet Sales Manager - Sheffield Lake, United States - Mike Bass Ford
Description
Job DescriptionJob Description
Mike Bass Ford is actively searching for a results-driven and ambitious Internet Sales team leader for our Business Development (BD) department.
As one of the largest Ford dealers in Northeast Ohio, our internet team has the opportunity to connect with an abundance of digitally-driven leads, across various platforms.
Responsibility SummaryOversee the daily operations of our Business Development Department
Ensure leads from digital sources (i.e., website, chat, third party, social, etc.) receive a quality response in a timely fashion
Develop scripts, guidelines, and procedures for the department
Maintain and monitor daily, weekly, and monthly goals
Set and confirm appointments - follow up with missed appointments
Verify and maintain the accuracy of our sales pipeline within our CRM
Oversee our digital assets for sales promotion accuracy
Acquire and maintain knowledge of the Ford and Mazda model lineups and our key competitors to win buyers in a competitive market
Character Attributes
Hard-working
- high energy and commitment to attack challenges
Team-focused
- willingness to support one another to achieve success
Committed
- to serving our customers and prioritizing their best interests
Empathy
- able to understand the feelings of the customer
Competitive
- driven to win while emphasizing the needs of the customer and ethical behavior
Curious
- eager to learn something new and not afraid to grow
Position Requirements
A high school diploma or GED equivalent required
Valid driver's license and ability to pass a background check and drug test are required
Ability to work on a computer for extended periods as part of your daily work environment
A professional appearance, friendly manner, and positive attitude
Strong customer service and communication skills, including proper phone etiquette
Prior experience in a sales role (specifically automotive sales) is preferred, but not required
Mike Bass Ford Overview
Located in Sheffield Village, OH - our expansive automotive campus includes a Ford franchise, Mazda franchise, commercial truck center, body shop, and a Quick Lane service center.
We've been family-owned and operated for over 50 years. As one of the leading Ford dealerships in Northeast Ohio, we're proud to employ over 100 team members.We prioritize the happiness of our team members and remain dedicated to fostering an environment where our employees can thrive and grow.
In addition to providing our employees with opportunities for continued education, our state-of-the-art facility is equipped with the latest equipment to help our team members expand their skillset.
Mike Bass Ford remains committed to serving our local customer base and attracting talented individuals to join our team. Learn more about us at-us and view our available openings today
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