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Supervisor Content Operations - Las Vegas, United States - Sphere Entertainment Co
Description
Sphere Entertainment Co(NYSE:
SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023.
In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming.
More information is available atWho are we hiring?
The Supervisor, Content Operations is responsible for the scheduling and system maintenance for Sphere's digital signage assets including Exosphere, IPTVs, Pylons, and other digital signage.
This position will engage directly with Sphere Sales and Partnerships, Studios Brand and Creative teams, and Building Operations to secure the necessary content and execute the schedule for digital signage assets.
This highly organized, detail-driven team member will own confirmation of new content delivery to venue, implement processes and mechanisms to streamline content programming, and troubleshoot technical issues.
What will you do?Inputting, scheduling and quality control of the Daktronics Venue Control Suite and VITEC Digital Signage System across all Sphere digital assets
Assist in preparation of residency concerts, featured film showings and special buyouts for all live events
Schedule Staff Coverage of the Digital Signage System for all events
Advise, train and support team members
Works collaboratively with the Senior Manger Technical Operations to develop and execute standard operating procedures for operating and maintaining Exosphere, IPTV, Sphere AV and building systems.
Consult and coordinate with Sphere Sales, Partnerships, Studios Brand, and Creative teams to secure the necessary content, manage inventory, and execute the scheduling plan for digital signage assets at all Sphere digital, locations.
Supervise team of Coordinators to execute preventative maintenance programs and fulfil event requirements.Provide event coverage for all scheduled events to support tech systems within the venue.
Assist in the planning and tracking of budgets related to projects, operations, event, and maintenance costs.
Collaborates with MSG Technical Operations team in New York and MSG/Sphere IT teams to ensure all applicable systems are cross functional enterprise-wide and that MSG/Sphere Venue Management quality standards are met.
Collaborates with building electricians, production video, lighting and audio departments to ensure all applicable systems are functioning within operating standards.
Indirect supervision of Content Operations CoordinatorWhat do you need to succeed?
2-4 years experience in out-of-home, digital signage, or event presentation + production
Familiarity with Daktronics Venus Control Suite and IPTV systems including experience with video distribution, scheduling, content management systems, and related equipment preferred
Experience in scheduling large-format digital out-of-home advertising a plus
Desire to learn new software technologies and advance digital signage business
Proven track record of successfully managing a team in a complex, fast-paced, and diverse environment, preferably in a live event venue or facilities management role.
Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc.
are preferred.Experience with LED video systems including service and maintenance of screen components, operation of media servers, and use of control systems preferred
Windows/PC proficient and experience using Microsoft Office applications, Adobe Professional and Bluebeam
Strong oral and written communication skills with ability to interact with all levels of the organization.
Well organized and detail oriented with an ability to maintain the highest degree of confidentiality and diplomacy.
Commitment to providing a high-quality service experience for both internal and external clients.
Special Requirements
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. May have split days off.
Ability to work at height (upwards of 200'-300'+) on interior and exterior catwalks and on building maintenance unit.
Extensive standing, walking, keyboard usage and general administrative duties
Occasional travel to NY or Burbank, CA (
#LI- Onsite
Pay Range
$75,000
—
$90,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward.
We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
Growth and longevity for our employees are top priorities here.We value diversity and are looking for extraordinary employees of all backgrounds MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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