Employee: Shop Floor Management - Cowiche, WA, United States - Terra
Description
Join us 100% Frankfurt - as an employee: in Shopfloor Management (m/f/d) at Frankfurter Sparkasse.
Frankfurter Sparkasse stands for adaptability and determination in a traditional company.
Benefit from over 200 years of company history and join our team of 1,500 employees to explore new paths together.
Contribute as an employee:
in Shopfloor Management (m/f/d) to satisfy our customers.
With your warm personality, you represent Frankfurter Sparkasse as the first point of contact in our financial centers.
Responsibilities:
- You welcome customers as the first point of contact and provide initial guidance in resolving their inquiries
- You handle small and quick service tasks, such as scheduling appointments, administrative tasks, and online banking issues
- By actively directing customers to selfservice machines, the customer service hotline, and their advisors, you avoid long waiting times for our customers
- You assist customers in using selfservice machines and setting up and using new media (online banking)
- You inform customers about our general service offerings and promotions
- You recognize different sales approaches
Qualifications:
- You have completed a commercial apprenticeship and have gained initial experience in customer contact (e.g. in gastronomy, hospitality, or retail)
- You have a strong focus on service and customer orientation
- Standing for extended periods is not a problem for you
- You work carefully and reliably
- You are not only sociable but also have a high
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