Network Engineer - Olympia, United States - Boldyn Networks

Description

The IT Network and Security Specialist position works as a team member along with other Information Services staff in support, security and maintenance of the City's network and server infrastructure.

The IT Network and Security Specialist is expected to have a strong working knowledge of the Microsoft server environment, setup, administration, including HyperV servers; and a strong working knowledge of network protocols, routers, switches, firewalls, vlans, and security.

About the Position

Under the general supervision of the Infrastructure Manager, this position works as a team member along with other Information Services staff in support, Cybersecurity and maintenance of the City's network and server infrastructure.

The IT Network and Security Specialist is expected to have a strong working knowledge of Cybersecurity concepts and best practices, Microsoft server environment, setup, administration, including Hyper-V servers; and a strong working knowledge of network protocols, routers, switches, firewalls, and VLAN(s).

Ideal Candidate Profile

Identify, assess and remediate information security risks across the City's infrastructure.
Plan, perform and implement information security compliance assessments including the independent analysis of results.
Perform security monitoring, audits, consulting, and training.
Serve as part of the Incident response team, lead internal investigations and coordinate responses to external investigations and audits.

Participate in the design, maintenance and exercising of an enterprise Disaster Recovery Plan and Business Continuity Plan for the City.

Plan, implement and conduct Cybersecurity tabletop exercises to validate procedures, documentation and effectiveness of response plans.

To Apply

Submit a cover letter and resume by attaching them to your electronic application.

The cover letter must be no more than two pages long and must include specific examples of how you meet the Ideal Candidate Profile (listed below) for this position.

Open Continuous. Apply by midnight on February 23, 2024 to be considered in the first review of applications.
Only Electronic Applications are accepted.

Contact Information

If you have questions about the position and/or requirements, please contact Junee Dizon, Infrastructure Manager at or via email at

Essential Functions

The essential functions of this position include but are not limited to:

• Provides guidance and advanced technical support, and/or responds to trouble reports from co-workers and customers regarding network connectivity, accessibility and performance issues.
• Programs, configures, tests, and maintains LAN/WAN equipment and related services.
• Identifies, diagnoses, and resolves network problems, provides advanced guidance to IT staff as required.
• Inputs work order requests into tracking system and coordinates and resolves upper level technical issues for network and server related issues.
• Directs and manages network server backups, batch queuing, media storage and rotations to off-site facility.
• Operates equipment necessary to complete job assignments, i.e., printers, network servers, storage area networks, tape drives, routers, switches, VPN's firewalls, PC's and Laptops.
• Assists service desk and application analysts with software and firmware upgrades and schedules; inform customers of network service outages and effects of software/hardware upgrades.
• Operates patch management schedule to apply current Operating System and Application patches as required by product support.
• Troubleshoots problems with and provides advanced support for servers, storage arrays, SANs, routers, and firewalls and provides remote technical support as necessary; maintains tracking system of equipment problems, including the maintenance of appropriate documentation on equipment provided to City staff.
• Plans, performs and implements information security compliance assessments including the independent analysis of results.
• Performs security monitoring, audits, consulting, and training.
• Serves as part of the Incident response team, leads internal investigations and coordinates responses to external investigations and audits.
• Reviews systems, projects and software for potential security and privacy issues.
• Leads the design, maintenance and exercising of an enterprise Disaster Recovery Plan and Business Continuity Plan for the City.
• Maintains up-to-date baselines for the secure configuration and operation of all network devices.
• Identifies, assesses and remediates information security risks across the City's infrastructure.
• Researches and evaluates new and emerging information security technology.
• Participate in 24/7 on/call support rotation.
• Obtains and maintains required certification for key vendors, (Microsoft, Cisco)
• Punctual, regular and reliable attendance is essential for successful job performance.

Requirements:

• Lift between 5 and 20 pounds approximately 3% of the time.
• Reach, twist, and/or turn approximately 3% of the time.
• Look at a computer screen approximately 75% of the time.
• Use phone communications approximately 10% of the time.
• Walk approximately 5% of the time.
• Sit for an extended period of time approximately 75% of the time.
• Stoop approximately 3% of the time.
• Bend approximately 3% of the time.
• Crawl approximately 3% of the time.
• Drive a vehicle approximately 3% of the time.

TYPICAL QUALIFICATIONS:

Qualification Guidelines:

• IT Network and Security Specialists are expected to cross-train and maintain awareness of the work performed in all specialty areas, provide back up and support for absent team members, and maintain flexibility, adaptability, and initiative.

PRIMARY ROLE
Knowledge/Skills/Abilities - SECURITY

• Advanced knowledge of security best practices and regulatory requirements, (HIPPA, CJIS, NIST, PCI, ISO, etc.)
• Knowledge of security breach disaster recovery plans and procedures.
• Skill in auditing, monitoring and testing security implementations.
• Skill in configuring secure network equipment, firewalls, and servers.
• Skill in planning and implementing security projects.
• Skill in testing and implementing hardware and software security patches on servers and network hardware.
• Ability to serve as the primary information security resource for the City.
• Ability to work as a member of a team to evaluate and pro-actively manage security risks at acceptable levels in all aspects of network and computer system security.
• Ability to work as a member of a change management team.
• Ability to maintain records and document all changes made to equipment and configurations.

Backup Role

Knowledge/Skills/Abilities - UNIFIED COMMUNICATIONS

• Knowledge of Cisco Call Manager, Unity Voice Mail, Presence, UCCX, InformaCast
• Knowledge of Microsoft Exchange administration
• Knowledge of Automatic Call Distribution (ACD) Processing
• Knowledge of 911 E911 Station Translation System
• Knowledge of Digital and Hybrid Key telephone systems
• Knowledge of VOIP computer/telephony integration hardware and software.
• Knowledge of specifications and procedures to operate and document copper and fiber optics cabling systems.
• Skill in planning and implementing adds, moves and changes to phone systems.
• Ability to provide training on the features and use of unified communications systems and equipment.

Backup Role

Knowledge/Skills/Abilities - DATA MANAGEMENT

• Knowledge of database administration.
• Knowledge of managing and supporting Storage Area Network (SAN).
• Knowledge of database standards.
• Knowledge of optimizing data systems and functionality.
• Knowledge of using software and data migration techniques to manage large data volumes from various sources.
• Knowledge of Microsoft SQL databases and tools.
• Skill in developing and maintaining databases linked to web services.

Backup Role

Knowledge/Skills/Abilities - CLOUD AND OTHER SYSTEMS

• Knowledge of Microsoft product components such as Azure and M365 tenants, MS Servers, DHCP, HyperV, IIS, SQL server, Exchange, and client server applications.
• Knowledge of network and internet protocols
• Knowledge of current and emerging technology and application to municipal operations and services.
• Knowledge of network backup methods and emergency/disaster recovery for Windows servers.
• Skill in anti-virus protection, detection, removal, and prevention.
• Skill in the documentation of Azure environment, network topologies, systems, process, procedures and security.
• Ability to create and apply scripts (Powershell).
• Ability to troubleshoot and resolve MS cloud environment such as Azure and O365, network and client hardware and software problems.
• Ability to install, configure and upgrade routers, switches, and wireless access points.
• Ability to use network tools to configure hardware, monitor performance and diagnose system problems.
• Ability to transport, move, and install a variety of network equipment, servers, and components.
• Ability to create and update software and hardware procedures and changes.

Experience/Education:

• Associate's degree in Computer science or Computer network administration, or certifications and a minimum of three years of increasingly responsible experience in the design, analysis, implementation, security and support of network systems.
• Network administration and security experience preferred.
• The following certifications for are not required but highly desirable:

Network +

Security +, CISSP or CISM

A+

Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Solutions Expert (MCSE)

Cisco CCNA or Coursework

• In place of the above, candidates may demonstrate the equivalent and relevant combinations of experience, education, and training that demonstrates knowledge of the skills, and abilities listed above.

Special

Requirements:

• Washington State Driver's License or evidence of equivalent mobility required.
• A Criminal History and background check is required and must be successfully completed prior to employment.
• Must be able to perform on call pager duty.

Union:
Independents


Compensation (minimum-maximum):
$95, $116,126.35


Exempt:
Yes

The City of Olympia is an Equal Opportunity Employer, committed to a diverse workforce. Women, people of color, and people with disabilities are encouraged to apply.

The City of Olympia complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Nicole Camus, SR Human Resources Analyst, at or

For general application or position questions please contact the hiring supervisor or Human Resources at
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