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    Client Services Specialist - Plano, Texas, United States - Public Storage

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    Permanent Customer Service / Support
    Description
    Job Description

    We have an opportunity for a Client Services Representative.

    You are the right person for the job if you are resourceful, love helping people, compassionate with customers, listen well, and are good at addressing customer inquiries regarding company services.

    Most of all, you represent the company well by delivering stellar service and enjoy providing resolution in a positive manner.


    Responsibilities:
    Provide customers with the highest levels of service and professionalism ensuring customer satisfaction

    Act as a liaison between customers and management

    Provide client account status or details via inbound or outbound calls

    Research and resolve customer inquiries and request

    Attend one-on-one feedback sessions on business performance and participate in team meetings

    Participate, support and/or coordinate Customer Service, Marketing and other projects related to our Third Party business.

    3+ years of business to business customer service experience

    College courses or degree preferred.

    Proficiency with Microsoft applications such as Word, Excel, and Power Point


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