Jobs

    Artificial Intelligence - Maryland, United States - Highmark Health

    Highmark Health
    Highmark Health Maryland, United States

    1 week ago

    Highmark Health background
    Full time
    Description

    Description

    :

    JOB SUMMARY

    As Artificial Intelligence Marketing Technology Manager, you will be the technological cornerstone of our marketing & experience team, driving innovation and efficiency through the strategic use of generative AI, machine learning, and predictive analytics. This role is pivotal in harnessing the power of AI for productivity enhancements, competitive differentiation, and disruptive transformation in healthcare marketing. You will spearhead the integration of AI technologies, guiding the team in becoming proficient and self-reliant in utilizing AI tools for a range of applications from content creation to strategic decision-making. This role is a unique opportunity to be at the forefront of integrating generative AI into healthcare marketing, shaping the future of healthcare experiences.

    ESSENTIAL RESPONSIBILITIES

  • Prototype, test, and implement new marketing uses of AI tools, ensuring alignment with corporate governance and IT policies.
  • Train and support the marketing team in the effective use of AI tools for various functions including content creation, search engine optimization, customer engagement campaigns, and data analysis.
  • Lead AI-driven projects for productivity improvements such as streamlining workflows, automated repetitive tasks, time-tracking, and optimizing project management.
  • Develop AI use cases for strategic differentiation in marketing, including data-driven decision-making, campaign engagement analytics, personalization, immersive experiences and customer experience enhancement.
  • Regularly evaluate and report on the effectiveness and impact of AI initiatives within the marketing & experience department. Share best practices and lessons learned to support a fast, iterative approach to adopting AI.
  • Ensure all AI implementations adhere to brand, privacy, protection, and security standards.
  • Other duties as assigned or requested.

    • ​

    EXPERIENCE

    Required

  • 5 years of proven experience in implementing and managing AI technologies in a marketing context
  • ​5 years of experience with innovative problem-solving and strategic planning
  • 5 years of experience and expertise in data analytics and predictive modeling

    • Preferred

  • 3 years of familiarity with healthcare industry standards, privacy, security, and compliance requirements
  • 3 years of experiencein project management and process optimization
  • 3 years of experience in digital marketing, including Search Engine Optimization and content creation

    • SKILLS

  • Strong technical proficiency in generative AI and related technologies.
  • Excellent training and coaching skills for non-technical team members.
  • Adherence to ethical standards, governance, and corporate compliance.
  • Robust analytical and data interpretation skills.
  • Outstanding communication and leadership qualities.
  • Strategic thinking and long-term planning capabilities.
  • Ability to manage cross-functional initiatives and collaborate effectively.

    • EDUCATION

    Required

  • ​Bachelor's degree in computer science, data science, marketing, or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

    • Preferred

  • None

    • LICENSES or CERTIFICATIONS

    Required

  • None

    • Preferred

  • Data science professional certificate
  • Digital marketing professional certification
  • Artificial Intelligence and/or machine learning certificate

    • Language (Other than English):

    None

    Travel Requirement:

    0% - 25%

    PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

    Position Type

    Office- or Remote-based

    Teaches / trains others

    Occasionally

    Travel from the office to various work sites or from site-to-site

    Rarely

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    No

    Lifting: up to 10 pounds

    Constantly

    Lifting: 10 to 25 pounds

    Occasionally

    Lifting: 25 to 50 pounds

    Rarely

    Pay Range Minimum:

    $92,300.00

    Pay Range Maximum:

    $170,800.00

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ()

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at

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