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    Account Manager - Cary, United States - FLS Transportation

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    Description

    FLS Transportation is seeking an Account Manager to develop and grow long-term relationships with our best customers. This role will oversee a portfolio of assigned accounts to continue to grow and develop.

    Responsibilities will include:

    • Act as main point of contact for critical customers becoming the "go-to" person for service and communication
    • Provide regular shipping updates and maintain performance scorecard for each client
    • Identify new bid opportunities to maximize the potential of current accounts
    • Schedule quarterly business reviews with customers and operations team relative to account performance
    • Work in collaboration with sales team to service and grow the account
    • Become a subject matter expert on the shipping, logistics and transportation industry
    • Provide world-class customer service to our clients
    Qualifications:
    • 3-5 years of 3PL transportation experience.
    • Problem-solving and strong communication skills - this industry lives and dies on solid communication between customers, shippers, receivers, and colleagues
    • Sharp attention to detail
    • Ability to work in fast-paced environment while juggling multiple accounts
    • High degree of integrity
    • Strong work ethic and burning desire to win that is showcased through outworking the competition.
    • Proven ability to develop and grow existing accounts
    • Need to be a good teammate - best exemplified through being positive, motivated, and encouraging in helping other teammates hit their goals

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