- Oversee the timely progression of a small fleet of vehicles through established daily schedules/routes.
- Coordinate customer pick up time and location with company driver availability and location.
- Call customers to confirm their appointments; respond to customers calling to confirm their appointments.
- Communicate directly to company drivers with information about upcoming rides or schedule changes.
- Work directly with the scheduling department updating customer information or recurring rides.
- Record passenger or driver incidents and report to management.
- Organized with an ability to communicate a plan clearly both verbally and in writing.
- Ability to assess multiple situations simultaneously, assess level of urgency, and prioritize solutions.
- Familiarity with Microsoft Office (Word, Excel, Outlook) and Google Maps (or similar).
- An honest desire to assist our customers and drivers in a friendly, understanding, and helpful manner.
- Pass a NETSTUDY2.0 state/federal background check
- FIVE (5) years customer service experience
- Valid drivers license with acceptable driving record
- Pass pre-employment drug screening and DOT Physical
- Fluently Communicate in English; Reading, Writing, Speaking, Listening
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Dispatcher Coordinator Packaging Services
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Horizon Ventures Sauk Rapids, United StatesWe are looking for an analytical and independent employee as Dispatcher Coordinator for Packaging Servicesin full-time for a long-term position within a direct placement. This is a renowned and traditional trading company located in 28217 Bremen, which, despite its size, caters i ...
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Dispatcher
5 days ago
Patron Companies Saint Cloud, United StatesJob Description · Job DescriptionSalary: $17.00/hour · Role and Responsibilities · Oversee the timely progression of a small fleet of vehicles through established daily schedules/routes. · Coordinate customer pick up time and location with company driver availability and location ...
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Personal dispatcher
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SilverTech Stephen, United StatesWe are currently seeking a qualified personnel manager to join our well-established team and assist with administrative, leadership, and management tasks in the field of temporary staffing. The ideal candidate will ensure continuity and strong relationships between our clients, t ...
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Va-transportation Dispatcher
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St Johns Community Services Annandale, United StatesWe are seeking a detail-oriented and organized individual to join our team as a Part-Time Transportation Dispatcher. As a dispatcher, you will play a crucial role in coordinating the movement of vehicles and ensuring efficient transportation operations while liaising with consume ...
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Dispatcher for nights and third shift
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Towlando Towing & Recovery St Cloud, United StatesBenefits/Perks · Competitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the p ...
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Dispatcher (male/female/diverse)
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Golden Gate Group Milaca, MN, United States Freelance"Join the Logwin team We are looking for a Dispatcher (m/f/d) at our location in Aschaffenburg-Nilkheim, Milaca, MN. · Do you want to make a difference? Help shape the future at a leading logistics service provider - while being personally valued and supported? · With 4,100 emplo ...
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Dispatcher
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Woodies Towing Princeton, United StatesWe are looking for someone who can train during the day in the office The normal work week would be 2 nights a week 4 pm to 8 am one day a week and every other weekend Friday at 4 pm to Monday 8 am Will also have some days in the office occasionally. Pay is based on experience an ...
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Dispatcher
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Woodies Towing Princeton, United StatesJob Description · Job DescriptionWe are looking for someone who can train during the day in the office · The normal work week would be 2 nights a week 4 pm to 8 am one day a week and every other weekend Friday at 4 pm to Monday 8 am · Will also have some days in the office occasi ...
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Dispatcher
4 days ago
Woodies Towing Princeton, United StatesJob Description · Job DescriptionWe are looking for someone who can train during the day in the office · The normal work week would be 2 nights a week 4 pm to 8 am one day a week and every other weekend Friday at 4 pm to Monday 8 am · Will also have some days in the office occa ...
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Infinity Systems Holdingford, United StatesAre you passionate about working as a team to overcome challenges? Join Jungheinrich and enter a world of work that offers you completely new perspectives. With your knowledge and dedication, you make an important contribution to keeping our company at the top of our industry. Wo ...
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Eclipse Enterprises Big Lake, United StatesMEIKO fulfills the fundamental human need for cleanliness and hygiene. Our premium technology for dishwashing, cleaning, and disinfection works with the power of ideas and the purity of water. We offer our employees the opportunity to apply and expand their individual skills in a ...
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Public Safety Dispatcher
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Benton County, MN Foley, United StatesSalary : $50, $69,617.60 Annually · Location : MN 56329, MN · Job Type: Full-Time (Union) · Job Number: 2024-8R-1 · Department: Sheriff's Office · Division: Divisions · Opening Date: 05/09/2024 · Closing Date: 5/23/2024 4:30 PM Central · Position Summary · The Benton County Sheri ...
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Office Manager Dispatcher
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Woodies Towing Princeton, United StatesWe are looking for someone who can train during the day in the office The normal week would be Monday - Friday 8 am to 5 pm This job would consist of Billing, Some Quick Books, Pay is based on experience and how fast you pick it up. Dispatch is for Police, Roadside, and AAA towin ...
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VA-Transportation Dispatcher
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SJCS Annandale, United StatesJob Details · Description · We are seeking a detail-oriented and organized individual to join our team as a Part-Time Transportation Dispatcher. As a dispatcher, you will play a crucial role in coordinating the movement of vehicles and ensuring efficient transportation operatio ...
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Office Manager/ Dispatcher
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Woodies Towing Princeton, United StatesJob Description · Job DescriptionWe are looking for someone who can train during the day in the office · The normal week would be Monday - Friday 8 am to 5 pm · This job would consist of Billing, Some Quick Books, · Pay is based on experience and how fast you pick it up. · Dispat ...
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Commercial Driver
1 day ago
Lakeshore Recycling Systems, LLC Saint Cloud, MN, United StatesThe Company · LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our ...
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Va-transportation Coordinator
1 week ago
St Johns Community Services Annandale, United StatesThe Transportation Coordinator will oversee the management of a fleet of vehicles, ensuring efficient operation and adherence to regulations. This role involves maintaining vehicle registrations, scheduling and coordinating services, managing staff, ensuring driver license compli ...
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Wheelchair Van Driver
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Patron Companies St Cloud, United StatesRole and Responsibilities · Safely transport wheelchair passengers to and from scheduled non-emergency doctor's appointments · Safely operate a wheelchair van in metro and rural areas and all types of traffic or weather conditions · Optimize safe and efficient routes using goo ...
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Wheelchair Van Driver
1 week ago
PATRON TRANSPORTATION St Cloud, United StatesYou will be operating a wheelchair van for the entirety of your shift bringing customers to and from scheduled, non-emergency medical appointments (such as child day-program facilities, dialysis, chemotherapy, or vision, dental, or general wellness visits). Our customer base cons ...
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Commercial Driver
1 week ago
Lakeshore Recycling Systems St Cloud, United StatesThe Company · LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our ...
Dispatcher - St. Cloud, United States - Patron Companies
Description
Role and ResponsibilitiesYou will be in constant communication with our customers, drivers, and the facilities we serve via phone, email, and our dispatching software. You will coordinate passenger pick-up times and locations, drop-off locations and appointment times with driver availability through our dispatch and scheduling software. The typical day starts with a general schedule made for most drivers with additional rides or "will calls" added in throughout the day as availability allows. You will call to confirm appointments with customers before the driver arrives and communicate information about the ride to the driver. You will help the scheduling department update customer information such as recurring trip dates, contact, or location information. At times you may be asked to help in various administrative functions around the office such as filing, record keeping, driver credentialing, or local marketing. At times you may also be asked to assist our operations crew with light cleaning and stocking of vehicles, delivering vehicles to drivers or the mechanic, or taking them through a carwash. In very rare and uncommon instances you may be asked to drive a passenger to an appointment or back home.
Requirements
This is an entry-level position at Patron Transportation, a growing regional Non-Emergency Medical Transportation (NEMT) and Special Transportation Services (STS) provider. We are expanding our customer contracts as well as our geographical footprint. A candidate successful in this role will have the opportunity to move into a Lead Dispatcher, Scheduler, Driver Liaison, or Driver Trainer role which would include additional compensation, Paid Time Off, and company perks.
