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    Bilingual Customer Service Representative - El Paso, United States - HCLTech

    HCLTech
    HCLTech El Paso, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We invite you to join our HCL Team. We offer a fun, fast paced contact center environment, excellent coworkers, and career development. Email us for immediate response and to set up an interview. We look forward to the opportunity to work with you.

    Primary Responsibilities:

    Support inbound inquires for customers supporting product knowledge, customer service, and assist customers with scheduling and registration.

    Basic Qualifications:

    · 1 year Experience required in Customer Service.

    · PC Proficient – Operation of computer systems e.g. Microsoft suite (Excel, Word, etc.)

    · Advanced written and verbal communication skills

    · Systems Aptitude/ Critical Thinking

    · Keyboarding Experience

    Required Qualifications:

    · High School or Equivalent

    · Enthusiastic and exceptional communication skills

    · Strong Analytical skills

    · Organized and thrives in a fast-paced environment

    · Time management and prioritization skills

    · Team Player

    Job Type: Full-time

    Experience:

    · 1 year experience in Customer Service

    · No previous experience

    Work environment:

    Inbound Call center, customer service, call center, customer support

    Quick hiring

    Full Time

    Why Join us?

    • Our direct hire positions include competitive wages, an amazing benefits package that includes two weeks paid vacation, paid sick time, holiday pay, medical, dental, vision, 401K, AD&D, and much more.
    Company DescriptionHCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ 'Ideapreneurs' across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

    Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).

    ITBS enables global enterprises to transform their businesses via Digital Foundation, our modernized infrastructure stack built around hybrid cloud, software-defined networks, the digital workplace, and other elements; Digital Business, a combination of our application services and consulting capabilities; and Digital Operations, a three-pronged setup for modernized and efficient operations at enterprise level.

    ERS offers engineering services and solutions in all aspects of product development and platform engineering.

    Under P&P, HCL provides modernized software products to global clients for their technological and industry-specific requirements.

    Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our 'Digital Enterprise 4.0' focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.

    The company's DNA of grassroots innovation, its ingrained culture of co-innovation, and its tradition of going far beyond what is expected, to create customer value, clearly differentiates it and gives it a distinct advantage in creating value for businesses in the digital and connected world.

    Company Description

    HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ 'Ideapreneurs' across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.\r
    \r
    Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).\r
    \r
    ITBS enables global enterprises to transform their businesses via Digital Foundation, our modernized infrastructure stack built around hybrid cloud, software-defined networks, the digital workplace, and other elements; Digital Business, a combination of our application services and consulting capabilities; and Digital Operations, a three-pronged setup for modernized and efficient operations at enterprise level.\r
    \r
    ERS offers engineering services and solutions in all aspects of product development and platform engineering.\r
    \r
    Under P&P, HCL provides modernized software products to global clients for their technological and industry-specific requirements.\r
    \r
    Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our 'Digital Enterprise 4.0' focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.\r
    \r
    The company's DNA of grassroots innovation, its ingrained culture of co-innovation, and its tradition of going far beyond what is expected, to create customer value, clearly differentiates it and gives it a distinct advantage in creating value for businesses in the digital and connected world.
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