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    Infrastructure Delivery Manager - Chantilly, United States - Amazon

    Amazon
    Amazon Chantilly, United States

    1 week ago

    Amazon background
    Description


    Amazon Web Services (AWS) is growing rapidly, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team.

    AWS is a fast paced technology company and a leader in the world of data centers.

    We are currently looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

    The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

    The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions.

    This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

    Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Key job responsibilities

    Some high level responsibilities include:

    • Prioritize and assign tasks to data center technicians and operators
    • Manage inbound hardware installation from receiving through deployment stages
    • Manage the installation of cabling infrastructure in a data center environment
    • Guide, train and educate staff on the best practices related to all service owner issues
    • Manage tasks and deliverables across small to large-size projects
    • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
    • Provide weekly reporting to the data center managers
    • Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
    • Recruit and train data technicians to ensure appropriate staffing levels
    • Host weekly staff meetings
    • Drive compliance to Amazon performance management requirements
    About the team

    This role requires managers to conduct in person safety inspections, meetings, and operational tasks across our Northern Virginia data center locations.

    Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.


    AWS Infrastructure & Network Services teams are building intelligent software to automate the infrastructure operations that drive Amazon Web Services.

    We're providing internal and external customers the opportunities to consume infrastructure directly, without human intervention. Our teams leverage AWS technology to support data center operations, networking, infrastructure, and support engineering and development.

    Come join us to build, architect, design and implement distributed systems that provide availability, scalability and latency guarantees across the full breadth of AWS services.

    About AWS
    As one of the world's largest cloud platforms, Amazon Web Services (AWS) knows the pace of innovation never slows. We see things differently, which helps our millions of customers grow ideas, IT infrastructure, and revenue.

    From emerging startups to the largest global enterprise companies, our customers trust us as strategic partners in shaping the future of business.

    Inclusive Team Culture
    Here at AWS, we celebrate our differences.

    Our employee-led affinity groups reach tens of thousands of employees around the world, furthering our culture of inclusion and influencing our innovative employee benefit offerings.

    We host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, that help us think bigger to seek diverse perspectives, learn, and be curious.

    Mentorship & Career Growth
    We have a career path for you no matter what stage you're in when you start here. We're continuously raising our performance bar as we strive to become Earth's Best Employer.

    That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We recognize there's more to life than work. Creating harmony between your personal and professional life leads to greater happiness, fulfillment and purpose.

    At AWS, we're committed to helping our customers achieve their goals and we know we can't succeed unless our employees achieve theirs.

    This starts with flexible work hours and arrangements that help our teams celebrate daily wins, at home and in the cloud.

    We are open to hiring candidates to work out of one of the following locations:

    Chantilly, VA, USA

    • Bachelor's degree or equivalent combination of education and experience
    • 12 years of experience in management/team lead function
    • 23 years of experience in a data center technology role
    • 12+ years of structured cabling experience within a data center environment
    • 12+ years of knowledge of network cabling, optic types, and test equipment
    • 12+ years of TCP/IP networking knowledge
    • Experience identifying inefficient processes and creating solutions that solve the issue
    • Experience representing your team/technical area to senior management
    • Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment
    • Familiar with lean methodologies and Six-Sigma or similar qualification
    • Organizational and planning skills
    • General understanding of infrastructure technologies installation and design
    • Meets/exceeds Amazon's functional/technical depth and complexity for this role
    Amazon is committed to a diverse and inclusive workplace.

    Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    For individuals with disabilities who would like to request an accommodation, please visit

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