- In line with NIST SP Rev. 5, Army Enterprise Service Management Framework (AESMF), and ITIL v4, propose, document, baseline, and manage a enterprise service catalog and common control catalogue that provide tiered service support models.
- Align network & cybersecurity operations services and business processes to business practices identified in ITIL v4 (managing all of relevant practices and sub-processes), and also align these to the functions, categories, and sub-categories defined by the NIST Cyber Security Framework (CSF).
- Tracking risk for all deliverables and proactively identifies critical path items affecting delivery.
- Tracking and reporting of all valid Service Level Agreements (SLAs).
- Achieving any assigned key performance indicators (KPI), and providing recommendations for new KPIs that demonstrate delivery of value to customers.
- Using problem solving skills to provide solutions and work with customer oversee through resolution.
- Act as an ITIL expert in the analysis and development of existing processes, procedures, and methods to promote effective Program operations through standardization, improvement, simplification and discontinuance.
- Establish and maintain strong and productive relationships with key stakeholders ensuring that the service requirements of the Program are understood and are incorporated into a framework of continual improvement.
- Driving a culture of continual improvement and innovation to improve the customer experience and the overall excellence of the team.
- Perform configuration, development, support, and maintenance of ITSM Tools and business processes.
- Monitor customer satisfaction which includes routine interaction with customers and staff and build strong trusting professional relationships. Formulate metrics and communicate as needed to highlight contractor performance.
- Bachelor's degree and (10)+ years of relevant experience or equivalent.
- Demonstrable experience in the authoring and production of ITIL documentation (e.g. SLAs, OLA, Service Catalog, process alignment, procedure design and service mapping).
- Proficiency in gathering requirements, analyzing existing workflows or processes, and delivering appropriate solutions with current ITSM platforms (ServiceNow, BMC-Helix, JIRA).
- Contributing to architecture discussions and documenting code for secure deployments of applications.
- Developing and designing process and solution integration, workflow, design/configuration, and reporting.
- Strong written and verbal communication skills and ability to create presentations and present them to customers.
- Must be a self-starter and work with a clear and defined mission.
- Must demonstrate ability to thrive and succeed in a challenging environment.
- Local travel may be required
- Advance ServiceNow certifications, such as the Certified Application Developer (CAD).
- Knowledge of JavaScript, XML, and JSON.
- Experience with Agile software development
- PMP or equivalent project management certification
- ITIL 4 Foundation certification
- Experience with ITSM & ITAM tools
- Must be a US Citizen
- Active and current Top Secret / SCI clearance
- Must be able to remain in a stationary position up to 50%.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. #LI-TH1 DDISAP For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.
-
CACI Chantilly, United StatesSecurity Administrator Job Category: Security Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * What You'll Get to Do: CACI is looking for a Contractor Special Security Offi ...
-
IT Security Manager with Security Clearance
4 days ago
Guidehouse Chantilly, United StatesJob Family : · IT Risk & Controls Consulting Travel Required : · Up to 10% Clearance Required : · Active Top Secret SCI with Polygraph What You Will Do : Responsibilities include some or all of the following: * Leading a team of IT security auditors performing IT risk and control ...
-
Security Analyst with Security Clearance
2 days ago
General Dynamics Information Technology Chantilly, United StatesREQ#: RQ167571 Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Security Analyst * Ability to learn various ...
-
IT Security Manager with Security Clearance
1 week ago
Guidehouse Chantilly, United StatesJob Family : · IT Risk & Controls Consulting Travel Required : · Up to 10% Clearance Required : · Active Top Secret SCI with Polygraph What You Will Do : Responsibilities include some or all of the following: Leading a team of IT security auditors performing IT risk and controls ...
-
Security Analyst with Security Clearance
4 days ago
CACI Chantilly, United StatesSecurity Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * What You'll Get to Do: You will plan and impl ...
-
Security Analyst with Security Clearance
2 days ago
General Dynamics Information Technology Chantilly, United StatesREQ#: RQ170890 Requisition Type: Pipeline Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Security Assistant II * Customer Relations ...
-
ISSE with Security Clearance
4 days ago
Gridiron IT Solutions Chantilly, United StatesPosition Title: Information Systems Security Engineer (ISSE) Responsibilities include serving as information security specialist, reviewing all software, hardware, and infrastructure changes on the systems, following the RMF Risk Management Framework process to support system acc ...
-
Trainer with Security Clearance
4 days ago
Booz Allen Hamilton Chantilly, United StatesJob Number: R Trainer · The Opportunity: As a trainer, you're passionate about developing differentiated instruction and delivering it in exciting ways. You know that learning styles vary, and you thrive in helping people grasp new information. Bring your passion for developing a ...
-
Developer with Security Clearance
4 days ago
BLEVE Corporation Chantilly, United StatesPosition Summary This is a position for three Software Engineers who will assist the Sponsor through software development to support the acquisition, analysis, transformation, normalization, and loading of a vast array of data types. · Location: Chantilly · Job Description The te ...
-
Inferno Systems Chantilly, United StatesNETWORK SECURITY ENGINEER: Expert Level · Location: Chantilly, VA US · Security Clearance Requirement: TS/SCI with Full Scope Polygraph · Clearance Status: Must be Current JOB DESCRIPTION: · If you are looking for a position that is different from your normal network / cyber secu ...
-
Leidos Chantilly, United StatesR Description Leidos' Security Service Center located in Chantilly, VA is seeking an experienced Personnel Security Officer to support the Department of Defense (DOD) team. Primary Responsibilities · -Manage clearance processing and accesses for various DOD government agency site ...
-
Invex Technology Solutions, LLC Chantilly, United StatesCyber Security Engineer Location: St. Louis, MO; Chantilly, VA; Gaithersburg, MD, Springfield, VA · Clearance: Top Secret/SCI JOB DESCRIPTION: · Invex is seeking a Cyber Security Engineer to support an IC customer Program focused on the Integration, Operations, and Sustainment of ...
-
Inferno Systems Chantilly, United StatesNETWORK SECURITY ANALYST: Senior Level Location: Chantilly, VA US · Security Clearance Requirement: TS/SCI with Full Scope Polygraph · Clearance Status: Must be Current JOB DESCRIPTION: · Inferno Systems is searching for Network Security Analysts to work on our red team to identi ...
-
McIntire Solutions, LLC Chantilly, United StatesYou will need to login · before you can apply for a job. · Cyber Security Engineer with Security Clearance · Title: Cyber Security Engineer (Mid–Level) Location: WMA – Washington Metropolitan Area McIntire Solutions, LLC is inviting a Cyber Security Engineer (Mid–Level) to join ...
-
Peraton Chantilly, United StatesAbout Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deli ...
-
Parsons Chantilly, United StatesIn a world of possibilities, pursue one with endless opportunities. Imagine Next When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace w ...
-
Invex Technology Solutions Chantilly, United StatesCyber Security Engineer Location: St. Louis, MO; Chantilly, VA; Gaithersburg, MD, Springfield, VA · Clearance: Top Secret/SCI JOB DESCRIPTION: · Invex is seeking a Cyber Security Engineer to support an IC customer Program focused on the Integration, Operations, and Sustainment of ...
-
CACI Chantilly, United StatesNetwork Security Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * What You'll Get to Do: You will support our work au ...
-
Cyber Security Analyst with Security Clearance
2 weeks ago
Peraton Chantilly, United StatesAbout Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deli ...
-
Peraton Chantilly, United StatesAbout Peraton Peraton is a next–generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deli ...
Service Delivery Manager with Security Clearance - Chantilly, United States - ManTech International
Description
Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.
At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the Chantilly, VA area.
Responsibilities include, but are not limited to:
Basic Qualifications:
Preferred Qualifications:
* 5+ years of project management and/or risk management experience with System Engineering projects
Security Clearance Requirements:
Physical Requirements:
The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law.
ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTechs Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.
ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability.
To request an accommodation please click and provide your name and contact information.
Service Delivery Manager with Security Clearance professionals in Chantilly
-
Ziad safi
President VP GM Business development