- Educate and assist customers with account inquiries, product, and service-related issues over the phone, email, and in-person.
- Process all facets of Health Savings Accounts (HSA) contributions, distributions, account opening, CIP verification, proper tax coding, terminations and transfer of accounts.
- Adjudicate card transactions and manual claims submitted by employees with FSA, DCA, and LP FSA accounts in compliance with IRS regulations and plan design.
- Provide support and research for FSA and DCA accounts, including transaction corrections, refunds, procedures, documentation, account maintenance, and back up all claim processing.
- Adjudicate Lifestyle and Wellness account claims, in compliance with the individually designed plans for each employer.
- Process Lockbox contribution and fee payment checks. Ensure contributions are properly coded to the appropriate plan year.
- Process documentation, and other paperwork sent via mail, digital mail, and the fax queue.
- Participate in ongoing product knowledge training to enhance skills and keep up to date with changes.
- As processes change and efficiencies are created, ensure department procedures are kept up to date.
- Ensure all transactions are posted daily, based on non-post and the daily reconciliation file.
- Process returned mail, tax forms, and returned VISA cards in compliance with VISA regulations and bank policy. Maintain the database and shred log up to date with accurate data.
- Create and maintain employer folders to ensure all legal agreements and checklists have been completed; save documents in Director.
- Cross-train in all Omnify duties within the operations team and provide back up for various processes.
- Knowledge of HSA regulations, Section 125 regulations, HIPAA, VISA rules, are required.
- Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training: follow internal processes and controls as required.
- Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
- Regular and reliable attendance is an essential function of this position.
- Perform other job-related duties or special projects as assigned.
- Ability to learn and understand Health Savings Account guidelines and project confidence in explaining them.
- Knowledge of existing bank software preferred or demonstrated ability to learn new software quickly.
- Research skills.
- Organized
- Time efficient and deadline driven
- Independent with good judgment
- Effective communicator
- Customer service oriented
- Accurate and detailed
- Problem solver
-
Patient Care Coordinator
3 weeks ago
Paradigm Oral Surgery Lincoln, United StatesWe are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with a ...
-
Patient Care Coordinator
1 day ago
Lincoln Pediatric Dentistry Lincoln, United StatesJob Description · Job DescriptionLincoln Pediatric Dentistry is growing and we are looking to hire a Full-Time Patient Coordinator: We are a multi-doctor pediatric dentist office seeking a friendly, high-energy, personable individual. You will check-in/out patients, schedule appo ...
-
Patient Care Coordinator
3 weeks ago
Nebraska Oral & Facial Surgery Lincoln, United StatesJob Description · Job DescriptionWe are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and conti ...
-
rn care coordinator
3 weeks ago
Catholic Health Initiatives , NE, United States**Overview** · The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care, ...
-
nursing care coordinator
3 weeks ago
Nebraska Medical Center , NE, United StatesSerious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. · Shift: · First Shift (United States of America) · Nursing Care Coordinator - Neurosciences Clinic · Shift Details: · ...
-
Customer Care Coordinator
2 weeks ago
Union Bank and Trust Company Lincoln, United States Part timeJob Description · Job DescriptionPosition Summary: The Omnify Customer Care Coordinator is responsible for processing all facets of Health Benefit account contributions, distributions, customer communication, and general account maintenance. This level of position is knowledgeabl ...
-
coordinator, individualized care
3 weeks ago
Cardinal Health Lincoln, NE , USA, United States**_What Individualized Care contributes to Cardinal Health_** · Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. · Indivi ...
-
Patient Care Coordinator/Clinical Manager
2 weeks ago
Tabitha Lincoln, United StatesOverview · TABITHA'S PURPOSE: We empower people to live joyfully, age gratefully. · Responsibilities · POSITION SUMMARY: · The Patient Care Coordinator is responsible for supervising licensed and support field TEAMembers and directing program clinical services. Works with physici ...
-
Patient Care Coordinator/Clinical Manager
3 weeks ago
Tabitha Lincoln, United StatesOverview: · TABITHAS PURPOSE: We empower people to live joyfully, age gratefully. · Responsibilities: · POSITION SUMMARY: · The Patient Care Coordinator is responsible for supervising licensed and support field TEAMembers and directing program clinical services. Works with ph ...
-
Service Advisor
3 weeks ago
Seven Hills Foundation Lincoln, United StatesOverview: · **$29 per hour** · **Seeking bilingual applicants (Spanish or Portuguese)** · Are you looking to make a difference and promote healthy and happy lives? Do you have a passion for working with individuals with disabilities and elders? If so, consider joining us here at ...
-
Registered Nurse- Corrections
2 weeks ago
Staff Today Inc Lincoln, United StatesHealth Advocates Network is currently seeking a **Registered Nurse · - Corrections** to work at a Facility in **Lincoln, IL. **These are _registry_ positions with our company. Must live 50 miles away from facility to qualify for higher rate. · Days or nights: Days or nights · Shi ...
-
Wellness Supervisor
2 weeks ago
Castle Manor Supportive Living Lincoln, United States**Day Shift Opening**: · We are currently seeking an energetic Nurse who has a true interest in helping seniors to join our team as the Wellness Supervisor. This position will help lead our team in a customer service, team oriented environment under the direction of the Wellness ...
-
General Dentist
3 weeks ago
Bella Vista Smiles Lincoln, United States**Overview**: · 5 op small single doctor practice is looking for a skilled compassionate dentist from July-September or longer if possible · Any number of days or hours. VERY flexible. Schedule can be built around your preferences. · Generally, we work 4 days a week 8:30-5pm · ** ...
-
Patient Access Associate I
2 weeks ago
Memorial Health System Lincoln, United StatesPosted 10 days ago · - Tracking Code · **Position Summary**: · - Full-Time- Varies ShiftBasic Function: The incumbent will assist in providing access to services provided at the hospital and/or other service area. Knowledge of all tasks performed in the various Patient Access Se ...
-
Staff Assistant
3 weeks ago
Wexford Health Lincoln, United States**POSITION: Staff Assistant** · **SCHEDULE: Full-Time / Monday through Friday 8am to 4pm** · **FACILITY: Lincoln Correctional Center** · **LOCATION: Lincoln, IL** · **A Job Should be** **MORE than just a paycheck.** · **Wexford Health Sources, Inc.** is one of the nation's larges ...
-
Lincoln Summer Sports Coordinator
3 weeks ago
YMCA of Springfield Lincoln, United States: · - Summer/Seasonal · The Sports Coordinator, under the direction of the Downtown Branch Executive Director will manage all Sports programs for the YMCA of Springfield, Lincoln Branch. This position develops, plans, and administers all new/existing programs, applies procedures ...
-
Operations Admin Coordinator Ii
3 weeks ago
Vallen Distribution Inc. Lincoln, United StatesWhy Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join ...
-
Eh&s Manager
3 weeks ago
Denison Pharmaceuticals Lincoln, United States**EH&S Manager Summary**: Plans, directs and implements the organization Environmental, Safety and Health (EH&S) program, healthy and environmentally compliant environment by performing the following duties personally or through subordinate supervisors. · **EH&S Manager Essential ...
-
24-25 Operations Associate
3 weeks ago
Blackstone Valley Prep Mayoral Academy Lincoln, United StatesBVP is an intentionally diverse network of tuition-free public charter schools. As a founding member of the National Coalition of Diverse Charter Schools, BVP offers a high-quality school choice to the families of Central Falls, Cumberland, Lincoln, and Pawtucket. · The mission o ...
-
Hearing Aid Acoustician
3 weeks ago
Skyline Solutions Lincoln, United States__ · Bertha-von-Suttner-Platz 1-7, Apply NowBonn · __ starting immediately · Welcome to the number 1. With around Apply NowGEERS stores and Apply Nowemployees, GEERS is the largest provider in the hearing aid industry in the country and as part of Sonova, based in Switzerland, is ...
Customer Care Coordinator - Lincoln, United States - Union Bank and Trust Company
Description
Position Summary: The Omnify Customer Care Coordinator is responsible for processing all facets of Health Benefit account contributions, distributions, customer communication, and general account maintenance. This level of position is knowledgeable of IRS regulations and complex processing over plan years. This level of position has a high level of responsibility and independent problem solving when assisting customers and processing transactions.Hours: Part-Time, Flexible hours between Monday - Friday 8:00 AM - 5:00 PM
Essential Functions:
Indoor work not exposed to outdoor elements or hazards.
Sedentary work, occasional lifting and/or carrying up to ten pounds.
This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
