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Service Coordinator
1 week ago
Mazzella Cleveland, United StatesOverview · The Service Coordinator organizes, manages, schedules and conducts all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs other tasks assigned by the Service Manager. · Resp ...
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Guest Services Coordinator
2 weeks ago
Hilton Hotels & Resorts Cleveland, United States· . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Coordinator, G ...
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Guest Service Coordinator
1 week ago
HEI Hotels & Resorts Cleveland, United StatesWe are looking for a customer service professional to join our team at the beautiful Westin Cleveland Downtown This position will champion Marriott brand standards and facilitate guest expectations. As a Guest Service Coordinator you will support th Guest Service, Coordinator, Se ...
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Client Services Coordinator
7 hours ago
Innovative Driven Cleveland, United StatesInnovative Driven is currently seeking a Client Service Coordinator to join a prestigious law firm in Cleveland, Ohio. This in-house position will primarily support the Corporate Practice Group. · This is a full time and onsite position in the Cleveland, Ohio office. · Job Respon ...
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Health Services Coordinator
3 weeks ago
Life Line Screening Cleveland, United StatesAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help grow by identifying new locations ...
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Coordinator of Behavior Services
3 weeks ago
Bellefaire JCB Cleveland, United StatesBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...
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Waiver Service Coordinator
3 weeks ago
Western Reserve Area Agency on Aging Cleveland, United StatesJob DetailsJob LocationCorporate - Cleveland, OHEducation LevelLicense - RN and LSWWestern Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federa ...
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Coordinator of Behavior Services
1 week ago
Bellefaire JCB Cleveland, United StatesJob Description · Job DescriptionBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly ...
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Health Services Coordinator
2 weeks ago
Life Line Screening Cleveland, United StatesAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help grow by identifying new locations ...
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Health Services Coordinator
2 weeks ago
Life Line Screening Cleveland, United StatesJob Description · Job DescriptionAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help ...
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Waiver Service Coordinator
2 weeks ago
Western Reserve Area Agency on Aging Cleveland, United StatesJob Details · Job Location · Corporate - Cleveland, OH · Education Level · License - RN and LSW · Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrativ ...
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Coordinator of Behavior Services
1 week ago
Bellefaire JCB Cleveland, United StatesBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...
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Coordinator of Behavior Services
1 week ago
Bellefaire JCB Cleveland, United StatesBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...
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Social Services Coordinator
2 weeks ago
Cuyahoga County Juvenile Court Cleveland, United StatesJob Title: Social Services Coordinator Salary Grade: 15 · Division/Department: Court Operations/Detention Services Salary: $50,248.00-$54,267.84 commensurate with experience · Reports To: Social Services Supervisor Date Posted: 4/18/24 · FLSA Status: Exempt Last Revised: 4/15/ ...
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Client Services Coordinator
1 week ago
PPS-HPS Cleveland, United StatesJob Description · Job DescriptionClient Services Coordinator · All candidates must have a positive attitude, strong work ethic and the ability to work in a team. This can be a hybrid position upon completion of training. · Applicants must have: · Previous experience in Commercial ...
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Customer Service Coordinator
2 weeks ago
Mazzella Service Cleveland, United StatesJob Description · Job DescriptionCusttomerService Coordinator · The Service Coordinator will organize, manage, schedule and conduct all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs ...
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Health Services Coordinator
2 days ago
Life Line Screening Cleveland, United StatesJob Description · Job DescriptionAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help ...
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Client Services Coordinator
4 days ago
PPS-HPS Cleveland, United StatesJob Description · Job DescriptionClient Services Coordinator · All candidates must have a positive attitude, strong work ethic and the ability to work in a team. This can be a hybrid position upon completion of training. · Applicants must have: · Previous experience in Commercial ...
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Customer Service Coordinator
1 week ago
channelh Cleveland, United States**Customer Service Coordinator - Entry Level** · Location Cleveland, Ohio, United States Category Customer Service/Administrative Job Id To view the status of your application(s), update your profile or re-apply to this position, click . JOB DESCRIPTION **About the role:** · As ...
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Coordinator of Behavior Services
1 week ago
Bellefaire JCB Cleveland, United StatesJob Description · Job DescriptionBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly ...
Home Care Services Patient Services Coordinator - Cleveland, United States - University Hospitals
Description
This position is the key role in the smooth operations of a fast-paced clinical department.The Patient Services Coordinator acts as a primary interface between patients, field clinicians, referral sources, Clinical Manager, Resource Clinician and other agency departments including Intake, Authorizations, and Pharmacy staff.
Coordinates patient scheduling for each ordered discipline from admission through discharge process. Coordinates schedules to ensure timely and accurate patient visits and to prevent non-billable and missed visits. Serves as a liaison between patients/families, & external/internal customers to provide a supportive experience. Proactively addresses STAT/same day scheduling requests for all ordered disciplines. Addresses missed, declined, unverified, and reassigned visits with field staff daily. Initiates and maintains ongoing communication between disciplines assigned to each patient through discharge. Communicates with all new patients prior to admission. Verifies demographics for accuracy and prepares patient/caregiver for expectations of first home care visit. Directly and promptly customer inquiries to provide a supportive and timely response to patients/families. Utilizes appropriate resources. Reports patterns of field clinician non-compliance with processes to clinical manager to bring processes in line with expectations. Refers only complex and/or clinical issues to Clinical Manager/Resource Clinician for follow-up. Demonstrates knowledge of patient skilled needs and homebound status for physician ordered services. Manages daily, weekly assigned tasks and reports. Ensures confidentiality of patient information. Answers telephone inquiries in a courteous, timely, and efficient manner. Maintains positive relationships with all contacts and co-workers to provide a quality customer service experience. Demonstrates expert interpersonal and communication skills with patients/caregivers and clinicians at all times. Maintains professionalism and composure under highly stressful situations. Possesses proficiency in information technology to facilitate timely communication to internal/external staff. Maintains in-depth knowledge of the electronic medical record. Provides cross-coverage within the department as needed. Participates in weekend and occasional observed holiday rotation as scheduled. Attends and actively participates in department/agency meetings. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
This position supports Home Care Services. This is full time 40 hours per week. Monday-Friday with rotating weekends and holidays. After the 90 day new hire assessment, this position will be hybrid.Qualifications:
High School Equivalent / GED required. Bachelor's Degree Preferred. 1+ years experience in patient registration, scheduling, insurance office or related medical field or corresponding Bachelor's degree. Basic knowledge of third party payor and managed care insurance requirements. Basic medical terminology and ICD-10 coding knowledge. Detail-oriented and organized with good analytical and problem solving ability. Ability to run reports and analyze data. Excellent customer service, communication, presentation and relationship building skills. Ability to multi-task as well as function independently in a fast-paced and often stressful work environment. Ability to exercise independent judgment and maintain confidentiality. Ability to troubleshoot, resolve and follow-up on high profile issues. Demonstrated ability to use PCs, Microsoft Office and general office equipment (i.e. printers, copy machine, fax machine.