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    Manager Systems Administration - Oakland, United States - Kaiser Permanente

    Kaiser Permanente
    Kaiser Permanente Oakland, United States

    2 weeks ago

    Kaiser Permanente background
    Description
    : Job Summary:

    This position oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). This role manages a range of activities from the implementation of planned hardware and software changes into production environments to the maintenance, modification, and documentation of complex and advanced applications.

    This position also consults with leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents and manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. This role also oversees all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues.

    Essential Responsibilities:
    • Manages individuals and/or teams in designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly.
    • Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; supporting execution of performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
    • Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents.
    • Manages the implementation of planned hardware and software changes into production environments.
    • Manages the maintenance, modification, and documentation of complex and advanced applications.
    • Manages change management processes.
    • Manages system configuration.
    • Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security).
    • Manages maintenance and refresh activities performed by team members.
    • Manages application-oriented administration and technical support for production and non- production environments.
    • Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions.
    • Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues.
    • Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
    • Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system.
    • Manages the testing of designated systems and tools.
    • Manages the development of guidelines to prevent and/or resolve recurring problems.
    • Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues.
    • Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
    • Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces.
    Minimum Qualifications:
    • Minimum three (3) years in a leadership role working with IT or operational teams.
    • Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
    Additional Requirements:

    Preferred Qualifications:
    • Two (2) years supervisory experience.
    • Five (5) years system administration experience.
    Primary Location: California,Oakland,1950 Franklin
    Scheduled Weekly Hours: 40
    Shift: Day
    Workdays: Mon, Tue, Wed, Thu, Fri
    Working Hours Start: 08:00 AM
    Working Hours End: 05:00 PM
    Job Schedule: Full-time
    Job Type: Standard
    Worker Location: Flexible
    Employee Status: Regular
    Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
    Job Level: Manager with Direct Reports
    Specialty: Systems Administration
    Department: Oakland Reg Franklin - Rgnl HR-Administration
    Pay Range: $ $177430 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
    Travel: No
    Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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