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Fresno

    Store Manager - Fresno, United States - Hair Club

    Hair Club
    Hair Club Fresno, United States

    4 weeks ago

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    Description

    ** Store Manager**

    **Job Category****:** Field-Manager **Requisition Number****:** CENTE002606 Showing 1 location **Job Details**

    **Description**

    **SCOPE AND ESSENTIAL RESPONSIBLITIES:**

    Achieve volume, revenue, and profitability goals

    Appropriately staff and manage center talent and hold entire team accountable

    Implement and execute of all company strategies, programs, and communications

    Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)

    Advance the Centers operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures

    Generate local marketing, lead generation, and staff pipeline

    Perform other reasonable duties as assigned

    SCOPE AND ESSENTIAL RESPONSIBLITIES:

    Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures

    Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate team

    **KEY MEASURES OF SUCCESS:**

    Increase Centers Client Retention and Growth

    Meet or Exceed Total Center Revenue

    Meet or Exceed Centers Profitability Goals

    Meet or Exceed Improve Net Promoter Score (NPS)

    Maintain Highly Engaged Workforce

    **QUALIFICATIONS:**

    At least five (5) years of relevant management experience

    Relevant sales and long-term client relationship experience

    Experience with profit and loss statements (P&L)

    **KEY COMPETENCIES:**

    Hyper-focused on exceptional client experience

    Communicate effectively with all persons in the Company

    Build professional relationships

    Utilize superior organizational and time management skills

    HairClub is an Equal Opportunity Employer

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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