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    Center Manager - San Diego, United States - HairClub

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    Description

    HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams

    What you should expect to do:


    • Mentor, lead and train your team to optimize development


    • Increase Center's Member Retention and Growth


    • Implement and execute HairClub's strategies, programs, and communications


    • Staff and lead your Center team


    • Drive focus on the ultimate member and employee experience


    • Ensure the expectations of new, existing, and potential Members are exceeded

    Qualifications:


    • At least five (5) years of relevant management experience


    • Relevant sales and long-term client relationship experience


    • Excellent communication and team-leading skills

    Measures of Success:


    • Increase Center's Member Retention and Growth


    • Maintain a Highly Engaged Workforce


    • Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)

    Benefits: After 90 days of employment:

    • 401k (match after a year)
    • Dental, Vision and Medical
    • Paid PTO days, wellness days and Paid Holidays
    • A wealth of opportunities for growth and advancement
    • Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
    • Uncapped Bonus Opportunity based on business growth and success of the Center

    Are you a People Leader looking for a challenge and a place to GROW, look no further


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