- VASA is a place where lives are changed because of authentic connections made within our supportive community.
-
Guest Services Lead
2 weeks ago
VASA Fitness Riverton, United StatesPOSITION DESCRIPTION POSITION TITLE: Member Experience Lead (MEL) REPORTS TO: General Manager DIRECT REPORTS: Member Experience Specialists FLSA: Hourly, Non-Exempt COMPENSATION: $19.00 per hour Commission and Bonus Opportunities JOIN OUR TEAM At VASA Fitness, we want to create a ...
-
Customer Service Team Lead
3 weeks ago
Enova South Jordan, United States**Customer Service Team Lead** · at Enova International South Jordan, UT ***The health and safety of Enovas employees is our number one priority. Enova has not yet determined a return to office date, but will require all employees to be fully vaccinated for COVID-19 before such ...
-
Customer Service Representative Lead
1 week ago
UnitedHealth Group Draper, United StatesProactively handles escalated customer service calls / chats, ensuring issues are resolved efficiently and to the satisfaction of a customer. Regularly evaluates customer service processes to identify and implement improvement opportunities, enhancin Customer Service, Customer Se ...
-
Customer Service Representative Lead
1 week ago
UnitedHealth Group Draper, United StatesIf you are located within Draper, UT, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with ...
-
Geotechnical Engineering Service Line Lead
6 days ago
WSP South Jordan, United StatesWSP USA · Geotechnical Engineering Service Line Lead · South Jordan , · Utah · Apply Now · WSP has an exciting career opportunity for a · Geotechnical Engineering Service Line Lead · (SLL) to join our Desert Mountain Operation. This individual will manage the Geotechnical ...
-
Geotechnical Engineering Service Line Lead
1 week ago
WSP South Jordan, United StatesRole Overview · WSP has an exciting career opportunity for a Geotechnical Engineering Service Line Lead (SLL) to join our Desert Mountain Operation. This individual will manage the Geotechnical Group and will interface with other Geotechnical SLL's across the West as we continue ...
-
Lead Customer Service Manager
4 days ago
Harmons Draper, United StatesFull-Time · $ $22.15 PER HOUR · GENERAL PURPOSE: · The purpose of this position is to ensure the smooth and efficient operation of the front end. This person will be providing exceptional customer service to all customers, training and mentoring front end associates, assisting ...
-
Lead Food Service Team Member
2 weeks ago
Maverik, Inc. Herriman, United StatesStaring at: $13.75-$15.25/hr. with both career and growth opportunities Food Service positions available Flexible schedules available; must be able to work a flexible schedule as needed (Weekends, holidays, mornings, and nights) - - TO SCHEDULE AN I Food Service, Team Member, Cus ...
-
Operational Manager
3 days ago
Stellar Enterprises South Salt Lake, UT, United States Freelance**A Win for Logistics - A Win for You.** · Join the Logwin team We are looking for an Operational Manager (m/f/d) at our location in Mannheim. · **Do you want to make a difference? Shape the future with a leading logistics service provider - while being personally valued and supp ...
-
Speech therapist
3 weeks ago
Skyline Enterprises South Jordan, United StatesSpeech Therapist (m/f/d) · Döpfer GmbH Speech Therapy Practice · Full-time · South Jordan · With over 30 years of experience in the education sector, the Döpfer Group is one of the leading educational institutions in the healthcare and social services field, offering training ...
-
Telephone professional
3 days ago
Matrix Dynamics Draper, UT, United States FreelanceThe SRS Nutrition, located in Renningen (near Stuttgart), is a premium manufacturer of high-quality sports nutrition products and dietary supplements in a family structure. We have been very successful in the field of innovative and intelligent products for over 25 years. · Our p ...
-
SilverLinx Willow Lake, United StatesWe are hiring · HSE Specialist Germany · ENVU is a globally operating company with core competencies in the fields of life science, health, and agriculture. With our products and services, we aim to help people and improve their quality of life. At the same time, we want to creat ...
-
Beauty Expert/ Make-Up Artist
2 days ago
Stellar Innovations Herriman, United StatesDOUGLAS is the leading omnichannel provider for premium beauty in Europe. The company inspires its customers to live their own kind of beauty by offering a unique range of products online and in approximately 1,850 stores. DOUGLAS is the preferred partner for brands and offers a ...
-
Department Manager in Operations Management
3 weeks ago
Apex Dynamics Herriman, United StatesCreating fascination: Your tasks · Leading a department of support specialists for solving first-level problems in the IT field · Managing and coordinating first-level support and the hotline · Strategic and professional development of processes, methods, and tools in support · F ...
-
New Business Developer
6 days ago
SYSCO West Jordan, United States Full timeCompany: · US0005 Sysco Intermountain (Division of USA I)Zip Code: · 84081Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 50%COMPENSATION INFORMATION: · The pay range provided is ...
-
Emerald Enterprises Sandy, UT, United States Freelance**Attention apprentices, students, and students: Your attractive part-time job as a promoter (m/f/d) adapts to your individual needs in Sandy, UT** · You are in the middle of your apprenticeship, school, or studies, but you are not being paid enough? Are you looking for a lucrati ...
-
Team Assistant
3 days ago
SilverLinx Sandy, UT, United States FreelanceWe offer more than just a job in Sandy, UT. · The **ETL Group** is the leading tax consulting group in Germany and is present in over 900 offices and in more than 50 countries worldwide, with over 1,300 locations in the areas of tax consulting, auditing, legal consulting, busines ...
-
Media Designer
3 days ago
Velocity Ventures Sandy, UT, United States FreelanceKnauf PFT is the leading developer of innovative and high-performance mixing and conveying systems in the field of construction machinery technology, located in Sandy, UT. · With shared visions and goals for success, we at Knauf live and work worldwide according to clear values: ...
-
Lead - Custodial Services
5 days ago
Utah Valley University Orem, United StatesUTAH VALLEY UNIVERSITY · Lead - Custodial Services · OREM , · Utah · Apply Now · Salary: · $32, $40,437.00 Annually · Job Type: · FT Nonexempt Salaried Staff · Job Number: · FY2402729 · Closing: · 6/5/2024 11:59 PM Mountain · Location: · 800 W University Parkway, Orem · ...
-
Lead - Custodial Services
4 days ago
Utah Valley University Orem, United StatesUTAH VALLEY UNIVERSITY Lead - Custodial Services OREM , Utah Apply Now Salary: $32, $40,437.00 AnnuallyJob Type: FT Nonexempt Salaried StaffJob Number: FY2402729Closing: 6/5/2024 11:59 PM MountainLocation: 800 W University Parkway, OremDivision: Facilities/PlanningPosition Announ ...
Guest Services Lead - Riverton, United States - VASA Fitness
Description
POSITION DESCRIPTIONPOSITION TITLE:
Member Experience Lead (MEL)
REPORTS TO:
General Manager
DIRECT REPORTS:
Member Experience Specialists
FLSA:
Hourly, Non-Exempt
COMPENSATION:
$19.00 per hour + Commission and Bonus OpportunitiesJOIN OUR TEAMAt VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is aliveembodied by members and team members alike
30+ hours per week employees:
Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)Come join VASA Fitness and join a passionate, fun, and united teamWe are proud to be a 'Great Place to Work' certified companyPURPOSEThe Member Experience Lead (MEL) is engaging, positive, diligent, organized, and knows how to drive their club towards results.
The ideal candidate has a take-charge personality and a reputation for getting things done. The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club.The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members.
EXECUTION DELIVERABLESEnsure all MES create and maintain our 'UPLIFT' culture in the clubImplements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and membersResponsible for recruiting, hiring, and training all MES team membersLead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interactionPromote REVIVE sales, our in-club snack, drink, gear, and apparel shopMaintain the club so equipment is functioning, the facilities are clean, and staff are friendly and helpfulMANAGEMENT RESPONSIBILITESSupport the General Manager (GM) by forecasting upcoming staffing needsHave frequent conversations with MES team members to understand changing workWork with the GM to schedule and conduct interviews and ensure the right candidates are hired for open positionsSchedule and facilitate training for new MES team membersCollaborate with the GM to create a welcoming environment for interview candidates and new hiresConstantly evaluate team member-to-member interactionsProvide in-the-moment coaching and feedback to recognize success and address opportunities for improvementDelegate tasks to maximize efficiencies and create balanced workloads and validate completionTeach and coach MES staff on VASA's non-intimidating approach on how to convert a guest to a memberSupport GM in creating sales plans that are achieved by addressing and coaching successful behaviors and tacticsLEADERSHIP AND COACHINGCommunicate, lead by example, and motivate your team to understand and develop passion for the brand, our values, and our approachProactively provide ideas and solutions to help move the business forwardAbility to prioritize tasks to achieve club goals during scheduled shifts and be able to adjust priorities as the business dictatesDelegate tasks and responsibilities to ensure work is completed and club goals are achievedBuild trust and strong relationships with all team membersProvide coaching in the moment that inspires commitment and positive changeGive input and feedback to GM in succession planning conversations
