Jobs
>
Raleigh

    Guest Services Agent - Raleigh, United States - PM Hotel Group

    Default job background
    Description


    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent.


    All associates are offered an array of benefits, and competitive wages, based on eligibility, including:

    Medical, Dental, and Vision Insurance

    Employee Discounts

    Employee Travel Discounts

    Flexible Scheduling

    Flexible Spending Account

    Health Savings Account

    PTO and Sick Time

    Parental Leave

    Retirement Plan: 401(K) with matching

    Weekly Pay

    The Guest Services Agent is vital to the success of the hotel and is responsible for the success of the front desk and bellhop, while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay.

    The Front Desk Supervisor is vital to our commitment to achieving exceptional guest service.


    Customer Satisfaction:
    Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff.

    It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances.

    Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.


    Work Habits:

    To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.

    You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.



    Safety & Security:
    The safety and security of our guests and associates is of utmost importance to PM Hotel Group.

    Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.


    NOTE:

    This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.

    Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associates supervisor.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)

  • PM Hotel Group

    Guest Services Agent

    3 weeks ago


    PM Hotel Group Raleigh, United States

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. All associates are offered an array of benefits, and competitive wages, based on eligib Guest Service, Agent, Guest, ...

  • PM Hotel Group

    Guest Services Agent

    3 weeks ago


    PM Hotel Group Raleigh, United States

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. · All associates are offered an array of benefits, and competitive wages, based on eligibility, including: · * Medica ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    3 weeks ago


    Wyndham Hotels & Resorts Raleigh, United States

    ** Guest Services Agent** · Location: Raleigh, NC, US, 27612 · Property Name: La Quinta by Wyndham Raleigh - Crabtree Req Id: 16635 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Raleigh - Crabtree location in Raleigh ...

  • PM Hotel Group

    Guest Services Agent

    3 weeks ago


    PM Hotel Group Raleigh, United States

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. · All associates are offered an array of benefits, and competitive wages, based on eligibility, including: · Medica ...

  • PM Hotel Group

    Guest Services Agent

    3 weeks ago


    PM Hotel Group Raleigh, United States Full time

    Job Details · Description · The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. · All associates are offered an array of benefits, and competitive wages, based on elig ...


  • Independent Insurance Agents of North Carolina Raleigh, United States

    Who we are:We are an independent property/casualty insurance agency starting our thirtieth year in Raleigh, NC. Our staff is a tight group with seventy combined years of experience. Our number one goal is to be the best advocate we can be for our clients. We partner with non-prof ...


  • HDR Raleigh, United States

    About Us · At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We cre ...


  • Pyramid Global Hospitality Raleigh, United States Full time

    Property · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...


  • The StateView Hotel Raleigh, United States Full time

    About Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...


  • CARPS LLC Raleigh, United States Part time

    Job Details · Level · Experienced · Job Location · NC - Raleigh, NC · Job Category · Hospitality - Hotel · Description · The critical function of any hotel is to provide a reliable, comfortable, accurate, trouble-free experience in sleeping accommodations. The GSA must und ...


  • RALLOT 1 LLC Raleigh, United States

    Job Details · Level · Experienced · Job Location · NC - Raleigh, NC · Description · The critical function of any hotel is to provide a reliable, comfortable, accurate, trouble-free experience in sleeping accommodations. The GSA must understand how the standards of our hotel, ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    2 weeks ago


    Wyndham Hotels & Resorts Cary, United States

    ** Guest Services Agent** · Location: Cary, NC, US, 27518 · Property Name: La Quinta by Wyndham Raleigh - Cary Req Id: 18781 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Raleigh - Cary location in Cary , North Caroli ...


  • North Carolina Dept of Health and Human Services Wake County, NC, United States

    **Description of Work**: · - This is a Medical Laboratory Supervisor I position that will provide direct laboratory supervision, planning and coordination, for all testing services performed by the NCSLPH Microbiology Unit's Mycobacteriology Laboratory section. This position supe ...


  • Headway Workforce Solutions Raleigh, United States

    This is a remote position. · On behalf of our client, Headway Workforce Solutions is currently seeking Remote Telephone Polling Interviewers to support research studies. As a Telephone Polling Interviewer, you will be responsible for calling potential respondents, asking the appr ...


  • Get 2 Travel Llc Knightdale, United States

    Job Description · Job DescriptionLooking for experienced travel agents and reliable customer service agents that can work from home. Must have own computer, internet and landline phone. Must pass background check and training. Training provided. · Bilingual a plus · Company Descr ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    2 weeks ago


    Wyndham Hotels & Resorts Durham, United States

    ** Guest Services Agent** · Location: Durham, NC, US, 27713 · Property Name: La Quinta by Wyndham Raleigh-Durham Southpoint Req Id: 15692 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Raleigh-Durham Southpoint locatio ...


  • Paymentshield Limited Durham, United States

    **Job Details** · **Description** · Assist, direct and monitor all persons entering and leaving the facility property. · Keep accurate log books, as required. · Direct emergency personnel arriving on facility property and maintain flow of traffic during emergencies, such as f ...


  • dnata Morrisville, North Carolina, United States Permanent

    Overview: · dnata is hiring Ground Service Agents at RDU Airport · Pay Rate $15.50/hr. · Part time 12:30pm-4:30pm · (Monday, Tuesday, Thursday, Friday, and Saturday work days; Wednesday and Sunday off) · * Weekly pay, 401K, paid time off, paid training and company uniforms * · We ...


  • dnata Morrisville, United States

    Overview · dnata is hiring a Ground Service Agent Supervisor at RDU Airport · Pay Rate $21.00/hr · * Weekly pay, 401K, paid time off, paid training and company uniforms * · We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and highly tr ...


  • TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Morrisville, United States

    Trego / Dugan Aviation has an Airline Ground Handling opportunity at the Manchester-Boston Regional Airport (RDU) for a lead ramp agent. · Lead Airline Ramp Agent Must have a Valid Driver's License · Must pass a 10 year background check and pre-employment drug test. · Availab ...