Jobs
>
New York City

    Digital Community Liaison - New York, United States - International Rescue Committee

    International Rescue Committee
    International Rescue Committee New York, United States

    3 weeks ago

    Default job background
    Description

    Requisition ID: req51892

    Job Title: Digital Community Liaison

    Sector: Community Development

    Employment Category: Regular

    Employment Type: Full-Time

    Compensation: USD - Hourly

    Location: New York, NY HQ USA

    Work Arrangement: Fully Remote

    Job Description

    Signpost

    Winner of the UN Sustainable Development Goals Award in 2023, Signpost is a digitally enabled responsive information service that supports and empowers populations in crisis, including asylum-seekers, migrants, and people who have experienced violence. Signpost meets communities on the digital platforms they already use and aims to deliver information that is contextualized to their specific needs and speaks to their lived realities, so that they can make informed decisions about how to stay safe, exercise their rights, and get access to services. This approach draws on evidence that people are more likely to trust and act on information that is responsive to their needs and that comes from "peers" rather than authority figures. Signpost was developed by the IRC and Mercy Corps in 2015 in Greece and is now active in over 20 countries on 5 continents.

    IRC launched the Signpost instance ImportaMí in September 2021, to reach unaccompanied migrant and asylum-seeking children who are at risk of falling through the cracks, vulnerable to receiving in absentia removal orders, or missed opportunities to secure lawful immigration status, as well as to exploitation, trafficking, or social exclusion.

    IRC is looking for a Digital Community Liaison who will focus on helping unaccompanied children get access to legal service referrals and other wraparound support.

    Job Overview

    The Digital Community Liaison interacts with children and sponsors on social media primarily through private messaging, helping users navigate information on our platforms, clarifying and sharing information on available services, making referrals to service providers, and lending a friendly, empathetic ear. The digital community liaison also maintains and updates ImportaMi's service map ensuring that additional holistic wraparound services are included, and more children have access to the service map.

    Essential Responsibilities

  • Reply to messages and comments received on Signpost social media channels with the help of a team of experts and moderation guidelines.
  • Engage users in conversation online including answering questions, providing potential legal services referrals, basic social services referrals, and other wraparound support.
  • Make referrals for children in need of legal representation, following detailed referrals protocol, especially as related to obtaining consent.
  • Follow protocol to escalate any communication from vulnerable cases to Protection Specialists.
  • Provide feedback on, and translate into English if required, representative, ongoing, and noteworthy comments provided by unaccompanied children through our various platforms and track trends in conversations and information gaps.
  • Analyze information gaps amongst refugee/asylum-seeking populations to feed into future content creation.
  • Share opinions, feedback, cultural awareness, contextual knowledge, and learning with the wider team on an ongoing basis.
  • Collaborate with colleagues to develop thorough, well-researched answers.
  • Keep up to date with all the new information that we put out on an ongoing basis and attend regular trainings as required.
  • Maintain and periodically update ImportaMi's service map.
  • Other related duties as assigned.

    • Team Collaboration

  • The Digital Community Liaison will be line-managed by ImportaMí's Senior Program Officer.
  • They will work closely with IRC's immigration and legal services teams and relevant partners to ensure legal accuracy.

    • Requirements

  • College degree in social justice, immigrants' rights, community advocacy or a related field preferred.
  • At least 1-3 years of experience working with children or youth in a voluntary or professional capacity.
  • Experience working with immigrants and refugees OR lived experience with displacement or the immigration system.
  • High emotional intelligence.
  • An understanding of the subtlety of language and an ability to apply communication guidelines in written responses.
  • Respect for people of all walks of life.
  • Strong research skills and able to locate and synthesize resources for children/teenagers effectively.
  • Excellent communication skills, both written and verbal.
  • Accuracy and strong attention to detail, especially in written communications.
  • Strong computer proficiency and well acquainted with basic software tools – ability to navigate autonomously in Windows, Android, Microsoft 365 Suite, Box, and Google docs.
  • Knowledge and experience using social media platforms, especially WhatsApp, Facebook.
  • Fluent in Spanish and excellent level of English.

    • Working Environment

  • This is a fully remoteposition and will require a home office setup. Remote work is to be performed in one of the 50 states (IRC registered locations).

    • Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

    Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

    In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

    #LI-Remote

  • Union Settlement

    Community Liaison

    3 days ago

    Union Settlement New York, United States

    Community Liaison · Job Description · Organizational Summary · Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a p ...

  • International Rescue Committee

    Digital Community Liaison

    1 week ago

    International Rescue Committee New York, United States

    Requisition ID: req52167 · Job Title: Digital Community Liaison · Sector: Communications · Employment Category: Fixed Term · Employment Type: Full-Time · Compensation: USD - Hourly · Location: New York, NY HQ USA · Work Arrangement: Fully Remote · Job Description · Program & Job ...

  • A1 Works in Progress Associates, LLC

    Construction Community Liaison

    3 days ago

    A1 Works in Progress Associates, LLC New York, United States

    Job Description · Job DescriptionWorks-in-Progress Associates (WPA) is seeking a Construction Community Liaison to become an integral part of our team · Minimum Requirements: · Minimum of 3 years of Community Liaison experience in the construction industry. · Must be fluent in En ...

  • Sacred Journey Hospice

    community liaison

    2 weeks ago

    Sacred Journey Hospice Jersey, GA, United States

    Our Company · Sacred Journey Hospice · Overview · Under the general administrative direction of the Director of Business Development, the Community Liaison will market hospice and or home health services to industry professionals, the community, and individuals and or families in ...

  • Rising Ground

    Community Liaison

    4 days ago

    Rising Ground Brooklyn, United States

    Overview: · Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 ...

  • United Nations Development Programme

    Communications and Liaison Analyst

    2 days ago

    United Nations Development Programme New York, United States

    United Nations Development Programme · Background · Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered ...

  • City of New York

    jewish communities liaison

    1 week ago

    City of New York New York, United States

    Job Description · The Commission on Human Rights (the Commission) is the agency charged with enforcing the New York City Human Rights Law (NYCHRL) - one of the most expansive civil rights laws in the nation. Through its Law Enforcement Bureau (LEB), the Commission accepts claims ...

  • NYC Health + Hospitals | Harlem

    Community Liaison

    5 days ago

    NYC Health + Hospitals | Harlem New York, United States

    Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the ...

  • Americare Inc.

    Community Liaison

    1 week ago

    Americare Inc. New York, United States

    Americare Inc. is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth - At Americare, we value and care about our staff. Americare Inc is a unionized shop. All of our HHAs are members of a union. · **Th ...

  • Marc Academy and Family Center

    Community Liaison

    1 week ago

    Marc Academy and Family Center New York, United States

    **Community Liaison** · MARC Academy & Family Center Inc. is a community based organization in the Bronx that offers high quality, subsidized early childhood education and care through our centers and network of family child care providers. MARC is hiring a Community Liaison to s ...

  • City of New York

    Senior Community Outreach Liaison

    2 weeks ago

    City of New York New York, United States Full time

    Agency Mission · The Department of Small Business Services (SBS) helps to unlock economic potential and create economic security for all New Yorkers by connecting them to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boro ...

  • Suncrest Hospice

    Community Liaison

    3 weeks ago

    Suncrest Hospice Newark, United States

    Why Suncrest: · At Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visi ...

  • Four Seasons Healthcare Solutions

    Community liaison/marketer

    6 days ago

    Four Seasons Healthcare Solutions Brooklyn, United States

    Four Seasons Healthcare Solutions - Adult Day Health Care Center (ADHC) is seeking marketers in the Brooklyn and Queens communities to advertise/network our services and invite individuals to tour our facilities. Experience with MLTC experience is a plus but is not required. We ...

  • City of New York

    Community Liaison

    3 weeks ago

    City of New York Staten Island, United States Part time

    RICHMOND COUNTY DISTRICT ATTORNEY · The men and women of the Richmond County District Attorney's (RCDA) office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promo ...

  • City of New York

    Community Liaison

    1 day ago

    City of New York Staten Island, United States Part time

    RICHMOND COUNTY DISTRICT ATTORNEY · The men and women of the Richmond County District Attorney's (RCDA) office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promo ...

  • NYC Careers

    Community Partnership Liaison

    1 week ago

    NYC Careers New York, United States

    **COMMUNITY PARTNERSHIP LIAISON**: · - Apply**COMMUNITY PARTNERSHIP LIAISON**: · - Agency: HRA/DEPT OF SOCIAL SERVICES · - Posted on: 06/08/2024- Job type: Full-time · Location · NYC-ALL BOROS · - Title Classification: No exam required · Department · Comm Affairs/Immigrant Svc-NM ...

  • Gedeon GRC Consulting

    Construction Community Liaison

    2 weeks ago

    Gedeon GRC Consulting New York, United States

    The Community Construction Liaison is responsible and accountable for being the first point of contact for the project by identifying and resolving issues as well as providing regular updates and advisories. This position is dedicated to a specific site to keep lines of communica ...

  • NYC Careers

    Community Engagement Liaison

    2 weeks ago

    NYC Careers New York, United States

    **Community Engagement Liaison**: · - Apply**Community Engagement Liaison**: · - Agency: DEPARTMENT OF BUILDINGS · - Posted on: 05/03/2024- Job type: Full-time · Location · NYC-ALL BOROS · - Title Classification: No exam required · Department · Community Engagement · - Salary ran ...

  • Works-in-Progress Associates

    Construction Community Liaison

    2 weeks ago

    Works-in-Progress Associates New York, United States

    Works-in-Progress Associates (WPA) is seeking a Construction Community Liaison to become an integral part of our team · **Minimum Requirements**: · - Minimum of 3 years of Community Liaison experience in the construction industry. · - Must be fluent in English and Spanish. · - De ...

  • Metropolitan Transportation Authority

    Internal Communications Liaison

    3 weeks ago

    Metropolitan Transportation Authority New York, United States

    **Description** · **Job Title**: Internal Communications Liaison · **Salary Range**:$93,151 - $122,260 · **Hay Points**:634 · **Dept/Div**:MTA Internal Communications · **Location**: 2 Broadway, New York, NY 10004 or other locations as required · **Hours of Work**: 9:00 AM - 5:30 ...